The Folio Society Reviews 

32,766
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,795 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the books, highlighting their beautiful design, craftsmanship, and durable materials, which makes them a joy to own and read. Reviewers frequently commend the careful and robust packaging, ensuring orders arrive in perfect condition. The ordering process is noted as easy and simple, and customer service is highly praised for its responsiveness and helpfulness in resolving issues. However, some customers also noted that delivery times can sometimes be a little slow.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful craftsmanship, high... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the beautiful craftsmanship, high... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process to be fast, easy,... See more

Service

People report positive experiences with service, consistently describing it as excellent, prompt, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two books and that meant I got a mystery folio during this particular deal. The two books I ordered were absolutely beautiful quality with superb illustrations and covers. Things of beauty.... See more

Rated 5 out of 5 stars

WOW! I was blown away by folio society! When I received my order, there was a slight blemish to the books endpapers. I sent an image to their customer service and was immediately provided with a new c... See more

Rated 5 out of 5 stars

I ordered the trilogy starting with Howl's Moving Castle and received the Doctor Strange volume for my mystery gift choice. Dr. Strange was a favorite of mine so it was a great pick. The books are wel... See more

Rated 5 out of 5 stars

The book I ordered arrived quicker than expected. As usual, great quality product. Great customer service. You can tell staff takes pride in what they do. Hardest part of dealing with Folio Society i... See more



Company details

  1. Book Publisher
  2. Book Store

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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4.8

All reviews

(32,766)

1,796 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Gifts

High quality books and great delivery packaging. It was very fast to arrive. I highly recommend for any book lover for your own colleciton or a gift.

June 22, 2026
Rated 5 out of 5 stars

Beautifully made books

I have purchased three books so far, all of them beautifully made and carefully shipped. 1 book had the print bound backwards upside down, I sent an email with pictures of the issue and was promptly sent a new book to replace it. I will definitely be ordering more books from them in the future.

June 15, 2026
Rated 5 out of 5 stars

Shipping time was surprisingly short…

Shipping time was surprisingly short given it was an international shipment. Bought The Last Unicorn for my wife.... one of her all-time favorite books. Beautiful book. Artwork was wonderful.

June 22, 2026
Rated 5 out of 5 stars

Helpful and responsive

There was issues with my account and then the package went astray. The team were quick to reply to my queries and sort the issue with minimal inconvenience. Also the books are just beautiful. This is the third I've bought from them and they are lovely.

June 22, 2026
Rated 5 out of 5 stars

Excellent packaging and shipping

Excellent packaging and shipping. I’m in the US so I always worry about importing books. FS always packages really well. Their customer service is excellent too if you ever have an issue. The books I have received have been so beautiful. I look forward to more Folio books in the future,

June 22, 2026

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