Chose to trade 2 tablets to Fonebank because they provided the best quote online. Within 11 days of putting them in the post, the full amount quoted was in my bank account without having to do anythi... See more
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See what reviewers are saying
Fonebank is a great way to make some extra cash from the sale of old or redundant phones you have lying around. An easy to use online interface to register your phone combined with simple mailing inst... See more
I was so sceptical sending my phone to Melbourne from Gold Coast without receiving any money beforehand. NO WORRIES, received an email 7 days later, and the $102 for my so broken screen, touch scre... See more
It is very safe and secure site. And is friendly to use. It is very helpful and useful rather than selling on eBay because it provides better services better security than any where else. There isn't... See more
Company details
Contact info
Melbourne, Australia
- +61399815782
- sam.fairhall@fonebank.com.au
- fonebank.com.au
4.7
Excellent
418 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
fast service
July 21, 2021
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First time dealing with
Great service and great prices, they paid within 1 week of receiving the phone. Will do business with again!
July 21, 2021
A tad confusing
All was well and swift, however, found it strange that I was offered a recipient paid option for posting yet had to pay $10 for postage... So really $25 from the phone ended up being $15.
July 2, 2021
I’d definitely recommend
Easy process, was a little unsure at first but trustpilot reviews put my mind at ease.
Really happy with the price Fonebank paid for my iPhone 7plus which was in good condition. Next time I sell I will be donating some of my returned funds to redcross. Thank you for making it easy to sell online.
July 1, 2021
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Fast and efficient with contact and…
Fast and efficient with contact and payment. True to their word, would recommend!
May 25, 2021
I was quite skeptical
I was quite skeptical. I got paid the highest by a big margin.
Definitely will use the service again.
May 10, 2021
Simple process with status shown online…
Simple process with status shown online and payment made in a timely manner.
May 2, 2021
Quick seamless and free postage
Quick seamless and free postage. Turnaround took a few days upon delivery but was somewhat fairly priced
May 1, 2021
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easy to use website
easy to use website. details provided were clear and although it took 2 weeks to receive a reply, the email advised me of the sale and the money was sent to my account. Perfect. Thankyou Fonebank.
April 27, 2021
Paid top price
I was impressed that Fonebank offered the best return for my old Apple products. The process was easy to follow. My only hiccup was that it took longer than Fonebank claimed to examine and approve my sale. An email to enquire what the delay was resulted in an apology and immediate processing. No issues getting the money to my account quickly once processed. I would use Fonebank again.
April 13, 2021
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Excellent service
Excellent service. They offered a great trade in price. Easy to deal with.
March 19, 2021
Unprompted review
Easy process
Easy process, just process the order and ship the phone. A few weeks later some money is in your account!
March 9, 2021
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Great to deal with
Great to deal with. They even added my phone model immediately after I emailed to ask about it not being listed. Highly recommended and easy/no fuss transaction.
March 3, 2021
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