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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting that items often arrive in excellent, like-new condition with good battery health. Many also appreciate the fast delivery service and the overall positive experience with their purchases. However, some people were dissatisfied with the ordering process and customer service. Issues included receiving incorrect or defective items, such as broken phones or wrong models, and difficulties with returns or exchanges. There were also complaints about slow shipping, lack of communication from consultants, and problems with tracking information or unexpected additional charges for delivery.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many report receiving phones in excellent condition, with... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the excellent condition of their devices,... See more

Delivery service

Users describe ambiguous interactions with delivery services. While many customers praise quick delivery... See more

Order

Customers had negative experiences with order. Many reviewers report significant issues, including orders not... See more

Service

Reviewers mention ambiguous feedback about service. Some customers express satisfaction, praising the good... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Services good and receive good condition device but missing some accessories in box wemen to see it is used mobile not box pack. But you happy received original product

Rated 4 out of 5 stars

Managed to buy an iPhone 15 pro max. I requested a colour but it was not available and changed to another. But they asked me, if I approve. Once I received the phone. It took total of 5 days to sh... See more

Rated 4 out of 5 stars

comparatively good price as compared to other companies,you have to aware abaout customs duty charges are levied on import utem which may not clearly mentioned in website, Any how satisfied with pro... See more

Rated 5 out of 5 stars

Aside from being the cheapest price in the market. The quality of the items are topnotch. It looks brandnew. Keep me from buying more 🤣. Costumer service/ aftersale is also very helpful in resolving... See more


Company details

  1. Electronics Company

Written by the company

Fonezone.me is a part of Super Click Trading LLC was established in 2021 and on a mission to drive UAE’s most Comprehensive Virtual TELECOM online Shopping Portal that helps Customers to make choices extract the best value for their money. Our Business Philosophy is simple:- “offer consumers what they want, when they want it”. At Fonezone.me, our vision is to be Earth's most customer centric company; to build a place where people can come to find and discover virtually mobile phones they want to buy online. With Fonezone.me, we endeavor to build that same destination in KSA by giving customers more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform. We Provides Our Customer With: Broader selection of products. Fastest Shipping to Our Customer’s Orders. Wide Range Of Choices for our Customer. Quick resolution of any concerns. Fastest and Secure way to browse.


Contact info

3.2

Average

TrustScore 3 out of 5

654 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Jatinder the most experienced and…

Jatinder the most experienced and trusted person of fonezone

February 26, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Advertisement
Rated 5 out of 5 stars

This service is so helpful

This service is so helpful. I am so happy I got helped for this company thank you so so much love you guys hugs and kiss❤🤗😎

February 20, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 1 out of 5 stars

The customer service on WhatsApp is not…good

The customer service on WhatsApp is not helpful at all and does not give you any useful information. Also, I used to buy from the store before and it was shipped quickly, but now the shipping period is long and they do not tell you when the shipping will be done.
My last two experiences in the store were very bad

February 20, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you for reaching out to us. To assist you further and resolve your issue as quickly as possible,
Rest assured, we will handle this matter with the utmost professionalism and work diligently to resolve it to your satisfaction.

Rated 5 out of 5 stars

Fone Zone chat executive was supportive…

Fone Zone chat executive was supportive and provided required information on time. Placed mobile order and waiting to receive that.

February 18, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Advertisement
Rated 5 out of 5 stars

Fake items and fake site

Don't buy any products from this platform they are selling fake items any stolen money and employees too much misbehaving

February 18, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 1 out of 5 stars

Will surely update you sir

Well where do I begin ? Purchased a phone , was relatively low compared to the market . Had to go with it . 100% battery life made me happy but next thing I see is pixel dead , washed out colors . Returned them the phone and 10 days now . Waiting for a fix or refund 😊 Makes me wonder if I regret buying from Fonezone.ae . It’s my first and last purchase from them .

February 17, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you for reaching out to us. To assist you further and resolve your issue as quickly as possible, could you kindly provide your order number
Rest assured, we will handle this matter with the utmost professionalism and work diligently to resolve it to your satisfaction.

Rated 5 out of 5 stars

New all ok good iPhone

New all ok good iPhone

February 16, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Advertisement
Rated 5 out of 5 stars

Very good for service

February 16, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 1 out of 5 stars

Very very bad product

Very very bad product
Very bad product 😞

February 16, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you for reaching out to us. To assist you further and resolve your issue as quickly as possible, could you kindly provide your order number
Rest assured, we will handle this matter with the utmost professionalism and work diligently to resolve it to your satisfaction.

Rated 5 out of 5 stars

Great deals

Great deals

February 14, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 1 out of 5 stars

I received the mobile and it’s not original

I received the mobile and it’s not original kindly do the needful for return the mobile and refund

February 14, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you for reaching out to us. To assist you further and resolve your issue as quickly as possible, could you kindly provide your order number
Rest assured, we will handle this matter with the utmost professionalism and work diligently to resolve it to your satisfaction.

Advertisement
Rated 5 out of 5 stars

That's good 💯

February 14, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 1 out of 5 stars

To learn more about customer service

Customer service on the WhatsApp is very terrible. Nobody understands anything about orders, customers anything they don’t understand.

February 13, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you for reaching out to us. To assist you further and resolve your issue as quickly as possible, could you kindly provide your order number
Rest assured, we will handle this matter with the utmost professionalism and work diligently to resolve it to your satisfaction.

Advertisement
Rated 5 out of 5 stars

I am very grateful 🙏 about yr service…

I am very grateful 🙏 about yr service and i can rely on you guys professionalism is one of things that I've noticed to fonezone
Thnk you very much 🙏

January 29, 2024
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 5 out of 5 stars

Exceptional customer service and…

Exceptional customer service and overall great experience would buy from here again

February 12, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

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