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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting that items often arrive in excellent, like-new condition with good battery health. Many also appreciate the fast delivery service and the overall positive experience with their purchases. However, some people were dissatisfied with the ordering process and customer service. Issues included receiving incorrect or defective items, such as broken phones or wrong models, and difficulties with returns or exchanges. There were also complaints about slow shipping, lack of communication from consultants, and problems with tracking information or unexpected additional charges for delivery.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many report receiving phones in excellent condition, with... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the excellent condition of their devices,... See more

Delivery service

Users describe ambiguous interactions with delivery services. While many customers praise quick delivery... See more

Order

Customers had negative experiences with order. Many reviewers report significant issues, including orders not... See more

Service

Reviewers mention ambiguous feedback about service. Some customers express satisfaction, praising the good... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Services good and receive good condition device but missing some accessories in box wemen to see it is used mobile not box pack. But you happy received original product

Rated 4 out of 5 stars

Managed to buy an iPhone 15 pro max. I requested a colour but it was not available and changed to another. But they asked me, if I approve. Once I received the phone. It took total of 5 days to sh... See more

Rated 4 out of 5 stars

comparatively good price as compared to other companies,you have to aware abaout customs duty charges are levied on import utem which may not clearly mentioned in website, Any how satisfied with pro... See more

Rated 5 out of 5 stars

Aside from being the cheapest price in the market. The quality of the items are topnotch. It looks brandnew. Keep me from buying more 🤣. Costumer service/ aftersale is also very helpful in resolving... See more


Company details

  1. Electronics Company

Written by the company

Fonezone.me is a part of Super Click Trading LLC was established in 2021 and on a mission to drive UAE’s most Comprehensive Virtual TELECOM online Shopping Portal that helps Customers to make choices extract the best value for their money. Our Business Philosophy is simple:- “offer consumers what they want, when they want it”. At Fonezone.me, our vision is to be Earth's most customer centric company; to build a place where people can come to find and discover virtually mobile phones they want to buy online. With Fonezone.me, we endeavor to build that same destination in KSA by giving customers more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform. We Provides Our Customer With: Broader selection of products. Fastest Shipping to Our Customer’s Orders. Wide Range Of Choices for our Customer. Quick resolution of any concerns. Fastest and Secure way to browse.


Contact info

3.2

Average

TrustScore 3 out of 5

654 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not good rong delivery

Not good rong delivery

March 28, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you for reaching out to us. To assist you further and resolve your issue as quickly as possible, could you kindly provide your order number
Rest assured, we will handle this matter with the utmost professionalism and work diligently to resolve it to your satisfaction.

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Rated 1 out of 5 stars

don’t believe them

they have a lot of fake and clone cell phone.

March 11, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you for reaching out to us. To assist you further and resolve your issue as quickly as possible, could you kindly provide your order number
Rest assured, we will handle this matter with the utmost professionalism and work diligently to resolve it to your satisfaction.

Rated 1 out of 5 stars

They are deceivers

They are deceivers, and it will take you forever to get your money back for the wrong product. They actually told me that in order for me to get my money back, I should remove the negative review from Google. According to their policy, the money should be returned in a week, in fact it took me more than a month. Secondly, never take the fast delivery option for 70 dtrham, they won’t bring you anything quickly, but they will take your money and not return it. Plus they have no conscience, they do not return the entire amount but take a percentage and not a small one. As a result, out of 1570 dirams they returned me, 1270. Don’t wait for them, if anything happens, and write a statement against them, otherwise they will continue to deceive people and give them dirty, scratched phones under the guise of being well serviced. This was the first and last experience with this office. To call a gadget PREMIUM, but it doesn’t have enough bolts, it’s scratched all around and there’s dirt in the cracks, it’s too MUCH. If you need used phone, never buy online better go and see all your own.

February 18, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you for reaching out to us. To assist you further and resolve your issue as quickly as possible, could you kindly provide your order number
Rest assured, we will handle this matter with the utmost professionalism and work diligently to resolve it to your satisfaction.

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Rated 5 out of 5 stars

Good Service

March 12, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 5 out of 5 stars

Received!

Received!! Fast response and very reliable! Made my order with priority as I requested and came right on time🙏🏻 thank you so much!

March 11, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 4 out of 5 stars

Product is good I buy laptop but only…

Product is good I buy laptop but only delay in delivery.custumer care also cooperative.

February 23, 2024
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 1 out of 5 stars

I want to contact the person in charge

Unfortunately, I bought an iPhone on 28/3 and until now I haven't received any shipping notification. I've sent over 18 emails and haven't received a clear response. I will publish all the emails and responses.

March 1, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you for reaching out to us. To assist you further and resolve your issue as quickly as possible, could you kindly provide your order number
Rest assured, we will handle this matter with the utmost professionalism and work diligently to resolve it to your satisfaction.

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Rated 5 out of 5 stars

Fast response and friendly

Fast response and friendly
Helpful information

March 6, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 5 out of 5 stars

It vary good.

March 4, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 5 out of 5 stars

FONEZONE IS A PLACE TO BE

I wish all people new about fonezone,it's reliable and pocket friendly,customer care at the top notch,they're using polite language,humble and hospitable.Their products are at par,i've never regretted buying any product from their company.Infact in a nutshell it's a place to be.

March 4, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 1 out of 5 stars

They are the biggest Robber thieves…

They are the biggest Robber thieves they make fool phones very bad used locally cheap quality and repaired don't buy anything from here i was order phone copy they sale after repaired

March 4, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you for reaching out to us. To assist you further and resolve your issue as quickly as possible, could you kindly provide your order number
Rest assured, we will handle this matter with the utmost professionalism and work diligently to resolve it to your satisfaction.

Advertisement
Rated 4 out of 5 stars

I appreciate your response

I appreciate your response, thanks for given me a information, that’s a great grow to customer and retailers a good relationship.

March 3, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Rated 1 out of 5 stars

They sent me bad mobile the battery is…

They sent me bad mobile the battery is totally dead and I am trying to return but no further response this website is total fraud.

February 24, 2024
FoneZone.Me logo

Reply from FoneZone.Me

Thank you for reaching out to us. To assist you further and resolve your issue as quickly as possible, could you kindly provide your order number
Rest assured, we will handle this matter with the utmost professionalism and work diligently to resolve it to your satisfaction.

Rated 4 out of 5 stars

Thank you Vipin for your helpful…

Thank you Vipin for your helpful answers and information regarding the models. It has made my decision easier and made me more confident in your services. I will buy the phone within a week.

February 29, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

Advertisement
Rated 3 out of 5 stars

The sales rep on WhatsApp was great

The sales rep on WhatsApp was great, he/she deserves 5 stars. But I give only 3 now because actually I did not purchase anything yet, I'm waiting for the pictures because these are refurbished models, better to check the actual conditions first. I will adjust the review after purchase. Thanks,

February 28, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thanks for the review

Rated 5 out of 5 stars

Good product

Good product

February 28, 2024
Unprompted review
FoneZone.Me logo

Reply from FoneZone.Me

Thank you so much,purchase from us for the next time as well
And do suggest to your friends and family

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