Foodler Reviews 

2,113
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... See more

Company replied

Rated 1 out of 5 stars

Review was initially five stars, but after several cancelled orders at the last minute leaving me with ZERO food for lunch and no way to get out to order a replacement meal, you have lost a customer.... See more

Company replied

Rated 1 out of 5 stars

Ordered a pizza at 7 to be delivered at 7:35. Order never showed up, so at 8:00 pm I called the restaurant and got no answer. Never received any call or any food and ended up ordering Felini's inste... See more

Company replied

Rated 1 out of 5 stars

They delivered my food after two hours LATE! After several attempts to call them to locate my food. After the 9th call they had the nerve to ask me if I still wanted the food I already paid for?!! I o... See more

Company replied

Company details

  1. Take Away Service
  2. Food Products Supplier

Information provided by various external sources

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


Contact info

1.1

Bad

TrustScore 1 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(2,113)

1 review in the last 12 months

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Rated 1 out of 5 stars

i had put in a order for lunch food …

i had put in a order for lunch food never came and only thing they said was that they can cancel and refund the money. missed lunch and have to work hungry the rest of the day! thank you for offering nothing for your mistake. Customer should not have to ask what they can do for your mistake. just because we don't ask for anything for your mistake it would have been nice to offer something even if its the smallest thing.

August 17, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello James,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

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Rated 5 out of 5 stars

OMG - YUMMY!

OMG - I LOVE the food from Stone Hearth - not only can you taste the home made deliciousness, you can see them preparing your food when you eat there. I have already recommended it to several colleagues, who have also been delighted. Awesome people make it one of my top choices for lunch in this area.

August 17, 2017
Unprompted review
Rated 1 out of 5 stars

Missing items.

The driver took forever with the food and upon arrival did not give the two sodas I was charged 5 dollars for.

August 17, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello Mikayla,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 5 out of 5 stars

I love Foodler

I love Foodler. It is a great way to order takeout. The customer service is outstanding, on the rare occasion when there are issues with the order

August 16, 2017
Unprompted review
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Rated 3 out of 5 stars

My first order was to a place that has …

My first order was to a place that has changed it's name and menu.
Chirping Chicken is no longer there -

My 2nd order was to BarKogi - food was ok but order was not correct at first. Not a Foodler issue, I'm sure -
I called the restaurant and they happily corrected the error.

August 16, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello Sandra,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 2 out of 5 stars

Food was received two hours after …

Food was received two hours after ordering, and wasn't hot

August 16, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello John,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 2 out of 5 stars

Foodler was great but the food from …

Foodler was great but the food from Gourmet Garden was very sub par. I ordered 3 maki rolls. They all tasted the same with very little flavor. Almost as though they weren't fresh. I was very disappointed needless to say

August 16, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello Debra,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

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Rated 1 out of 5 stars

I'd highly recommend you order elsewhere.

Honestly Foodler could do a heck of a lot better on customer service. I ordered on sunday night and the food arrived 2 hours and 15 minutes late, over 3 hours after I ordered. When the food arrived the miso soup was cold, the rice had dried out, and the avocado had turned brown. I was too scared to eat raw fish that was likely out for 3 hours so I threw it away. I contacted foodler to ask about a refund and they kept saying they needed to reach out to the restaurant. 2 days and many emails later they still had not contacted them. They claimed the restaurant was unreachable which was interesting because when I called to see they picked up on the second ring. The restaurant would not refund and foodler refuses to stand behind their service. I'd highly recommend you order elsewhere.

August 15, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello Jessica,

I'm so sorry to hear about your recent experience. We sincerely hope that we can resolve this for you to your complete satisfaction. Please contact us at support@foodler with your order number.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 3 out of 5 stars

Almost Satisfied Customer

Some of the restaurants are not as good as reported and the food is often delivered cold and very late at times.

August 15, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello Monique,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 5 out of 5 stars

Highly Recommended

I've tried almost every food delivery service available. Foodler has the widest choices, and has always helped me when the odd problem has occurred.

August 14, 2017
Unprompted review
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Rated 5 out of 5 stars

Great Food

Although we were given the wrong order, the food is great either way and they deliver in the time stated

August 13, 2017
Unprompted review
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Rated 5 out of 5 stars

I LOVED IT

IIIII LOVED THE FACT THEY DIDNT PUT ANY ONIONS JN MY CRAB RANGOONS FOR MY ALLERGY !! My new favorite spot. ALL of my coworkers will be ordering g here

August 11, 2017
Unprompted review

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