Foodler Reviews 

2,113
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... See more

Company replied

Rated 1 out of 5 stars

Review was initially five stars, but after several cancelled orders at the last minute leaving me with ZERO food for lunch and no way to get out to order a replacement meal, you have lost a customer.... See more

Company replied

Rated 1 out of 5 stars

Ordered a pizza at 7 to be delivered at 7:35. Order never showed up, so at 8:00 pm I called the restaurant and got no answer. Never received any call or any food and ended up ordering Felini's inste... See more

Company replied

Rated 1 out of 5 stars

They delivered my food after two hours LATE! After several attempts to call them to locate my food. After the 9th call they had the nerve to ask me if I still wanted the food I already paid for?!! I o... See more

Company replied

Company details

  1. Take Away Service
  2. Food Products Supplier

Information provided by various external sources

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


Contact info

1.1

Bad

TrustScore 1 out of 5

2K reviews

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No recent history of asking for reviews

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1.1

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(2,113)

1 review in the last 12 months

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Rated 1 out of 5 stars

Foodler's save your order option did …

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had to escalate twice before I got a refund for my inedible order. Other orders have swapped out items with no refund for price difference, clear from restaurant receipt that my order was not communicated to them correctly from foodler

August 3, 2017
Unprompted review
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Reply from Foodler

Hello Allycia,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 4 out of 5 stars

It's good for Everett

There aren't many good delivery spot in Everett. This place was good, not enough white rice, if you order the curry or a meat dish think about ordering 3 orders of white rice

August 3, 2017
Unprompted review
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Rated 3 out of 5 stars

Foodler is great and a convenient way …

Foodler is great and a convenient way to order food! I would suggest that they ensure they are up to date with all options that the restaurant offers.

August 1, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello La-Quanda,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 5 out of 5 stars

Best Sushi in Worcester

Overall, excellent! Sushi always wrapped beautifully with well balanced flavors. Yaki-tori were moist and a good blend of salty/sweet. Miso soup is always a strong staple.

August 1, 2017
Unprompted review
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Rated 5 out of 5 stars

Great Company-Client Interaction

I like Foodler. Once got a completely unexpected refund for a unsatisfactory experience that wasn't Foodler's fault, but helped me to have a good experience on the app. Very reliable service. I've never had someone not show up, or show up and drive away with my food like other delivery services. A little slow on delivery, but my guess is it has more to do with the restaurant than anything because I know which places will be 10 minutes late and I know which will be 10 minutes early.

July 31, 2017
Unprompted review
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Rated 1 out of 5 stars

Owner from Mia Mias harrasing me and customer service did nothing

Owner from Mia Mias called me 20 times in a row. The fact you affiliate with these type of businesses is deplorable. Candi, in customer service sides with the owners lies.

July 30, 2017
Unprompted review
Foodler logo

Reply from Foodler

Hello Bobby,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Rated 5 out of 5 stars

Good food delivered pretty fast

The food was delicious but there was no asparagus in the salad and they called me a few times to get substitutions for our order because they were out of chicken and onion rings. I did give 5 stars because the food was cooked correctly and the portions were huge. We will try them again!

July 29, 2017
Unprompted review

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