foodpanda.pk Reviews 

I have been a loyal customer for over 3-4 years, but my recent experiences have been extremely disappointing. They’ve added a new feature that forces users to choose priority delivery by deliberately delaying standard delivery orders. This feels like blackmail.

Moreover, there are very few options to contact customer support. You can only reach your rider through chat support, and they rarely respond to queries.

Overall, the service has deteriorated significantly. If you can’t provide reliable service and support, it’s time to rethink your approach.

Always a bad experience and I am deleting this app

Pathetic service
Extremely slow ..delivery time is Extremely long

#Foodpanda Pakistan hs became worst. If you place an order and it shows 30-60 minutes in delivery time. Then even if you don't receive it after 2 hours. You can't do anything except canceling the order. Even you can't initiate a chat. I don't have idea, how many seconds are there in 1 minute for foodpanda app time.

Honestly I don’t want to give 1 star even, lately I have placed an order and after waiting for 50 minutes they asking me to wait another 60 minutes. I mean i should starve to death and they wont give a damn. They wont let you cancel the order and force you to be awake and wait for them to deliver the food after 2 hand half hour. Ridiculous thing is that you cant even reach someone to talk. Nowhere on earth a company can force their customers to starve and be awake.
This has happened more than 5 times in one month.

Foodpanda has started charging card and stealing people's money without giving order or any permissions. The are scamming their users

boota road 36

Bad food app. Customer support keeps u bz in asking and inquiry even if u explain the issue. Have bad restaurants in partnership. Who sell stale or contaminated food. According to the system if u forget to check ✅ all the given complain boxes. They just make it a solid reasons for not listening further complains that were appear later. Such as on eating contaminated food that shows up late. So just give u 100 rs voucher instead. Even if u had spend more n your money go waste. Only seldom they might give u full refund in order to make their image good and get good reviews. It's obvious if u give bad reviews they delete it from their page by themselves. But every literate person know this tricky action nowadays.

I think it is a good thing but but but in larkana there are so many restaurants but in foodpanda we only get some restaurants so please improve and grocery store is only one and tax is 150 so please improve foodpanda and pakistan please please

Ordered the food, not delivered by making excuses that's check with other family members, People please don't make payments via card in advance, both food and payment eaters. Use Cash on Delivery, at least u don't waste ur money. Now provide alternative for the dinner, spent night with eating maggi noddles

The service is pethatic the staff is pethatic they can't refund my amount that they cut form my visa card I complain then they refuse to refund very disappointed behavior I will not recommend anyone not even me again in my life I just uninstall it now 🤬🤬🤬🤬🤬🤬😡😡😡😡😡

Order something. Received something else. The agent told me to consume to food and i will be getting a refund. Further contacting them, they told me they wont be able to give me a refund and the support is so worse. They keep on saying they have system restrictions and keep on pasting sxripts. also they wont be able to give a refund. Dont ever pay with card

Am having a worst experience with customer services of Foodpanda, they are hopeless and helpless with preloaded scripts. Mustafa Peracha CEO FP Pakistan should open up his eyes and go through the reviews especially coming from their corporate customers if they even consider it worth.

Worst Service Ever!

Highly Disappointed with pathetic customer service. If you place an order online and the restaurant cancels at last minute, foodpanda does not bother to pay any penny back to you, plus 'They dont care' they keep pushing your complaint to the point where u giveup on ur own! worst Refund service ever!

Never ordering from this place again!

Worst service as they provide incomplete products in the order

Foodpanda is not safe for online payments they doubled charged from my account and not refunding my amount...

So disappointed !
They charge people and don’t place an order and never refunds even after assuring . They just contact you to close the case thats it . They are intentionally doing this . Such a shame !

EXTREMLY 0/10 CUSTOMER SERVUCE DIDNT EVEN TRIED TO HELP !!

He didn't arrive at the spot in the first place, and then he overcharged us. We won't suggest it to anybody else.