foodpanda.pk Reviews 

Pathetic service by food panda since last 6 months, owing to fuel prices they increased delievery charges upto 179 PKR but still they give 3 orders to one rider so he will deliever you food late and its aboslutely cold and pathetic, complained so many times, no action. many times cancel ur order without replying back or giving you any information, just making money by use of poor riders

I ordered 3 subs and 2 drinks from Subway DD Block (DHA, Lahore) branch and received 2 subs. I initiated the chat with the Foodpanda agent and even called the restaurant. Both refused to take the responsibility and Foodpanda denied any refund. So disappointed!!!

Pakistani restaurants are slowly forgetting the definition of customer service. They don't know how to deal with a customer.

Crap customer service. Always have automated replies and reps cannot handle queries. Lie through their teeth and hide behind chat boxes. You cannot call them, so you just get ripped off. 10% of their revenue is probably earned through genuine customer grievances or their own incompetent policies.

Not the first time it has happened to me and won't be the last time. And you can stick your feedback survey in whichever orifice you find appropriate because you don't do a damn thing about it!

i ordered foodpanda 2 falooda received one after 45 min rider said 1 gir gaya dosra war gaya tha delivery main 35 min lagai aur help line not working i email them and they refused we do nothing on it
dont ordered food panda they are fraud

Extra ordinary pathetic delivery service and normally they attached 2 more orders with individual order and took 1.5 hour at delivery . Deducting tax and delivery fee properly but delivery status is a mess

Never use foodpanda, they miss the item and when i said to refund they refuse and said hope you can understand. What a pathetic service.

Always mentioned 35 minutes, never delivered on time , without information and intimation

I ordered from foodpanda and they said to wait for 35-40 mins but after 1.5 hours i didn't receive my order and i got notification that order delivered successfully and when you make complaint to foodpanda. They are not refunding your money and sometimes when they deliver you wrong order or missing items again you contact food panda but Food panda will not apologize and refund your money back. Their customer service is rude.. don't use. The service and their drivers are evil. Eating your food and eating your money. I really hate this foodpanda is just a***

I ordered from Food Panda with an initially promised delivery time of 30 minutes. However, after 1.5 hours, I contacted them, and they stated that they needed at least another half an hour. I am extremely disappointed because I had guests at home, and this delay resulted in significant embarrassment in front of them.
Please i request close this foodpanda business. Please

I had ordered two burgers from daily deli through the foodpanda app and had paid for them online and when I received the order I found only one burger in there. I will be adding pictures of the receipt and the bag right after opening. Then when I contacted the help centre they forwarded my refund request to their so called “SPECIALIST” who then after 10 hours responded by saying that they are unable to give me a refund. They did not specify for what reason they were unable to refund me. Very disappointed in the service these guys are providing and highly annoyed by the fact that they are not willing to accept their mistake. I have been stolen from and feel like I have been cheated. At this point it’s not even about the money or the food. The help centre is completely useless and the support chat is also of no use.

Foodpanda drivers stealing the some of your food and when you make complaint to foodpanda. They are not refunding your money and sometimes when they deliver you wrong order or missing items again you contact food panda but Food panda will not apologize and refund your money back. Their customer service is rude.. don't use. The service and their drivers are evil. Eating your food and eating your money.

Ever since Food Panda's ad appears on the mobile every few seconds, one feels hard. That's why I should never take the services of Food Panda.

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Absolutely pathetic. This garbage has created a market gap, their monopoly can easily be broken.

Slyly they have no customer support for orders. Should at least have CS for orders delayed beyond 1.5 hour. Absolutely pathetic. Wasted 1 hour, twice on this app.

my canceled order payment is not refund it's a very bad expirenc with food panda

Bakwas 2 hours wait karna ka baad second order bhi cancel.. rubbish...

Company draining investors money because they can't make good customers this way..

Foodpanda of pakistan is the best company for the delivery of food and brings more convenience in our lives by delivering us the desired foods within less charges. I would definitely recommend everyone this company.!

Pathetic service. Always late and miss the instructions. Not recommended

I don't wanna say anything bad. But I have received my order which Is not coked by my instructions. In other countries they respect their customers. But in Pakistan we know how to compensate. They instead of asking me what I want gave me 100 rupee voucher 🤣and I literally told them I am hungry.I am not happy with this type of help. I ask them to send me my order again. But they are good in business so they compensate with 100 rupees. I really don't appreciate it. Not good at all.