Food Safety First Reviews 

122
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive and user-friendly platform, noting how simple it is to navigate and complete learning modules entirely at their own comfortable pace. Consumers also warmly appreciate the highly supportive team, mentioning prompt responses and genuinely helpful assistance whenever any guidance or extra help is needed. Some reviewers were not happy with certain aspects, noting that the extensive material could sometimes feel a bit lengthy or repetitive. A few people also mentioned that having to redo entire quizzes after minor mistakes or completing video assessments without progress saving was frustrating and time-consuming.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting that the platform is extremely easy to... See more

Staff

Customers had positive experiences with staff, frequently noting that the team was extremely helpful and... See more

Product

Reviewers highlight positive aspects of product, noting that lessons are well presented and the material is... See more

Service

Consumers find service to be positive, highlighting fast query responses, accurate timelines, and quick... See more

Response time

Reviewers mention satisfaction with response time, noting that questions are answered promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very well informative and easy to understand. This course is simple and even non-English speakers can also understand. It can be done at your own pace and there's no rush so long it's done within the... See more

Rated 5 out of 5 stars

Food safety first was an amazing company to complete my food safety supervisor course. I could complete the course in my own time when convenient for me, which was wonderful while trying to run my b... See more

Rated 5 out of 5 stars

I found the Food Safety Supervisor Course very enjoyable and easy. The modules were short, concepts well-explained and prompts useful, so there was no problem remembering the content and passing the q... See more

Rated 5 out of 5 stars

I loved the flexibility of being able to study on my own schedule and found the platform very user friendly, informative and would suit learners at most levels. The slides and information were deliver... See more


Company details

  1. Training Centre

Written by the company

At Food Safety First, we deliver nationally recognised online training at a discounted price. Whether you are looking for a Basic Food Safety certificate or a full Food Safety Supervisor course, we can provide you with the training you need at the price you want.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

122 reviews

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4.7

All reviews

(122)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a really positive experience…

 I had a really positive experience completing my Food Safety Supervisor certificate through Food Safety First.

All questions were answered promptly from the team and they were always very helpful along the way.

The platform was easy to use, and i am really happy to have completed my course here.

I would definitely recommend them!

October 20, 2026
Unprompted review
Rated 5 out of 5 stars

RSA for Vic course

They were very accurate on how long it would take and how long to assess for approval of videos. Very easy to start and stop the course. They were quick on a query response and informative about how long it would take to get the link for the SHARPR course. Very happy with the experience.

October 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Love The Course!

Love the course! Appreciate the support provided including the flexibility of time to complete the online training. Learnt heaps with this highly practical, hands-on experience.

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Well Informative

Very well informative and easy to understand. This course is simple and even non-English speakers can also understand. It can be done at your own pace and there's no rush so long it's done within the time limit given, and it's plenty of time to do that. I definitely recommend this.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent course for anyone needing a…

Excellent course for anyone needing a food safety supervisor certificate. Was very easy to follow. Takes about 2 days to complete but this is going at a cruisy state. Would definitely recommend to friends and family.

August 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Very well-structured course

Very well-structured course, and easy to navigate. The course covered all the requirements well with very helpful materials and questions. I would recommend to anyone working in the food industry.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Informative, straightforward and easy to complete

The course was informative, straightforward and easy to complete. A big plus for me was being able to complete the course without having to submit practical video assessments. This is particularly helpful if you don’t have access to a commercial kitchen, which is a requirement with some other course providers. The instructions were clear, the content was easy to follow and the overall process was very user-friendly. Highly recommended.

August 27, 2026
Unprompted review
Rated 4 out of 5 stars

A very reputable company to deal with.

The website before committing to this course was very well set up with clear information. Once signed up, payment was easy and all the lessons were well presented, with clear information. Each lesson could be completed in 45 - 60 mins. One area that I was not happy with was that if you got 1 or 2 questions wrong on a quiz you had to redo all the questions again, not just the ones that were wrong. This was very time consuming and in my opinion not at all necessary. The help centre was very good with a speedy response and clear and helpful assistance. Once the course was completed satisfactorily my certificate of attainment was emailed under 24 hours.

August 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Awesome

I really enjoyed doing this course,it was flexible I did it on my own phase..
Lesson's were very well explained.

August 16, 2026
Unprompted review
Rated 3 out of 5 stars

RSA:

RSA:
Have been able to successfully complete this course in just over a week. The challenging part was completing a video assessment. I had to do this in a single session as did not save on my first attempt and was over half way through it. I have however completed the video assessment on my second attempt and passed. There's a lot of information and detail in this course, you need to allow a decent amount of time to complete. With a 21 video assessment it would have taken a lot of pressure off if you could save your progress. All in all though this was a good course and I have learnt a lot from it.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

I learnt so much that is helpful for my…

I learnt so much that is helpful for my home and community kitchens. The lessons are well set out in bite sizes with assessments in between. You can redo them until you get 100% which what you need to get before moving to the next module. When I had questions, their responses were quick and friendly whether it’s via email or on the phone. The final assessment was an observation of cooking a dish then oral questioning. The oral questions were too open ended and vague, I think because they were not set by the company but the supervisor was making it up as he went. The course has to be finished within 12 months.

August 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Best Food Safety Supervisor Course

I found the Food Safety Supervisor Course very enjoyable and easy. The modules were short, concepts well-explained and prompts useful, so there was no problem remembering the content and passing the quizzes. The observer report was quite comprehensive. I received my certification on the same day the observer report was submitted!

August 6, 2026
Unprompted review

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