Food Safety First Reviews 

122
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive and user-friendly platform, noting how simple it is to navigate and complete learning modules entirely at their own comfortable pace. Consumers also warmly appreciate the highly supportive team, mentioning prompt responses and genuinely helpful assistance whenever any guidance or extra help is needed. Some reviewers were not happy with certain aspects, noting that the extensive material could sometimes feel a bit lengthy or repetitive. A few people also mentioned that having to redo entire quizzes after minor mistakes or completing video assessments without progress saving was frustrating and time-consuming.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting that the platform is extremely easy to... See more

Staff

Customers had positive experiences with staff, frequently noting that the team was extremely helpful and... See more

Product

Reviewers highlight positive aspects of product, noting that lessons are well presented and the material is... See more

Service

Consumers find service to be positive, highlighting fast query responses, accurate timelines, and quick... See more

Response time

Reviewers mention satisfaction with response time, noting that questions are answered promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very well informative and easy to understand. This course is simple and even non-English speakers can also understand. It can be done at your own pace and there's no rush so long it's done within the... See more

Rated 5 out of 5 stars

Food safety first was an amazing company to complete my food safety supervisor course. I could complete the course in my own time when convenient for me, which was wonderful while trying to run my b... See more

Rated 5 out of 5 stars

I found the Food Safety Supervisor Course very enjoyable and easy. The modules were short, concepts well-explained and prompts useful, so there was no problem remembering the content and passing the q... See more

Rated 5 out of 5 stars

I loved the flexibility of being able to study on my own schedule and found the platform very user friendly, informative and would suit learners at most levels. The slides and information were deliver... See more


Company details

  1. Training Centre

Written by the company

At Food Safety First, we deliver nationally recognised online training at a discounted price. Whether you are looking for a Basic Food Safety certificate or a full Food Safety Supervisor course, we can provide you with the training you need at the price you want.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(122)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

The Responsible Service of Alcohol…

The Responsible Service of Alcohol Online Course sets very clear, demonstrative challenges and tasks; both informative and always assisted whenever needed. I had enjoyed my time completing this course as I gained knowledge and experience that I will implement in future career opportunities.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great course!

The course is really easy to follow and the option of online support whenever you need it is great, although I never needed to use it. I thoroughly recommend it to anyone that needs to gain their qualifications. The cost is very reasonable as well.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

AWESOME

Food Safety First was the perfect company to complete my Food Supervisor course. The course itself was easy to navigate, user friendly and very informative. The staff were very helpful, insightful and happy to help.
Highly reccommended.

May 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Course

Great, informative and quite in-depth course with excellent content. So easy to log in and out of whilst completing the course.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing

Absolutely Amazing
I Joanne Williams appreciate the support and help during my course, I don't think I would of got through this if I didn't have the support, everyone was amazing thank you from the bottom of my heart, I appreciate you all
Keep up the amazing work you all do,😊

May 12, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

The dynamic nature of the training was…

The dynamic nature of the training was great and really engaging. The feedback provided for the video assessment was really helpful. The phone support I needed was also really useful. Thank you for a great training course and wonderful experience.

May 6, 2026
Unprompted review
Rated 4 out of 5 stars

Good course

Good course, if I had any questions I was lucky to speak with John who helped me each time. Thanks John

April 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I actually found the whole process easy

I actually found the whole process , very easy has you were very helpful and I was allocated a person that would help me and I can say every time that I sent an email I would have an immediate reply or thereabouts. I just like to say thank you so much and I would well and truly recommend you.

April 27, 2026
Unprompted review
Rated 4 out of 5 stars

I am a volunteer bar person at our…

I am a volunteer bar person at our local RSL. The RSL opens each Friday afternoon for 3 hours and we serve alcoholic drinks so a RSA qualification is required, even when the time is limited. I found the course to be straight forward, but was worried about performing on video. I enjoyed both modules and also received good advice when I encountered a problem.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I loved the self paced learning

I loved the self paced learning. I was able to come back to the course at my convenience. It wasn't too easy meaning it wasn't just a tick and flick experience. I had to learn & listen as I went and I learnt a lot!

April 21, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent Customer Support

I needed the certificate urgently, and the Food Safety First team was very helpful in getting it to me on time. They answered my calls promptly and supported me throughout the entire process. It was especially helpful that I could speak with the same person each time, so I did not have to explain everything from the beginning.

April 17, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look