The Motley Fool Australia Reviews 148

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, finding the subscription well worth the fee due to useful recommendations and clear investment advice. Many highlight the exceptional customer service, noting the staff's helpfulness, prompt responses, and professional, caring approach. Some people were dissatisfied with the communication, describing certain replies as generic or robotic. Additionally, a few customers mentioned receiving numerous emails with special deals and subscription offers, which they found unclear or excessive.

What people talk about most

Subscription

Customers consistently note positive experiences with subscription. Many reviewers express satisfaction with... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, ethical, and... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the prompt, efficient, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for their... See more

Response time

Users describe positive interactions with response times. Customers consistently report prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kiarra from Motley Fool's Support Team was terrific, responded quickly and efficiently. I have subscriptions in both Share Advisor and Dividend Investor and over the years have found their share recom... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of "The Motley Fool" for several years, and I have been very impressed with their service.....down to earth investment advice, in simple language. Well worth subscription fee.... See more

Company replied

Rated 5 out of 5 stars

I never signed up for a years subscription but luckily they reimbursed been. I did pay for a $84 subscription a year ago and I must say the shares motley recommended have been good I think he has grea... See more

Company replied

Rated 5 out of 5 stars

Wealth of Information We have appreciated the wealth of information that Motley Fool provides us to give us the confidence in exploring investing in shares. We remain committed to the Share Advisor... See more

Company replied


Company details

  1. Investment Service

Written by the company

The Motley Fool Australia offers newsletters and reports providing share tips and portfolio guidance. We also cover investing basics education and ASX stock market news. The Motley Fool launched its Australian presence in 2011, and since then has grown to reach over 1 million Australians.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Thanks for refund

Thanks for refund. I know it was an auto renew but I just haven’t been in a position to make the most of this information.
I will be back

September 15, 2025
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your review :)

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Rated 5 out of 5 stars

I took a subscription with Motley Fool…

I took a subscription with Motley Fool a year ago and enjoyed the regular flow of advice and investing opportunities which were exceptional. However, I was also contributing to another service and needed to rationalise my spending on investment information. Having missed the subscription renewal notice Motley Fool very kindly refunded the automatic payment for which I am very grateful. When I reasess mysituation Motley Fool remains very high on my list for their quality information and service.

Barry

September 10, 2025
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your review :)

Rated 4 out of 5 stars

Good service

Good service. Easy to deal with their support team with prompt answers to queries etc..

September 11, 2025
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your review :)

Rated 5 out of 5 stars

Thnx for my refund

I never signed up for a years subscription but luckily they reimbursed been. I did pay for a $84 subscription a year ago and I must say the shares motley recommended have been good I think he has great knowledge of the share market but it's a gamble no one can ever rely on

August 19, 2025
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your review :)

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Rated 5 out of 5 stars

Sound & trustworthy Investment Advice

I joined Motley fool over 20 years ago & it has been the best investment decision I have made in my life, in that over time, having purchased some of their stock picks & advise, I have close to doubled my investment in my stock portfolio. I was able to invest in a number of now blue chip companies, before they were household names on their recommendation & have seen substantial double/ (& for quite a few stocks triple) digit gains in value over the years. Of course all was not smooth sailing as a number of picks did not perform as expected & had to be sold at a loss but overall I have grown my nest egg to fund a comfortable lifestyle in retirement.

August 12, 2025
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your review :)

Rated 4 out of 5 stars

Long term view - resist the urge to jump ship

I have been using Motley Fool for my investment advice for probably 5-7 yrs now. Their long term philosophy aligns well with mine and I am confident in their goals and focus.
I recently retired so have a very limited pool of funds for further investment but they will be my go to adviser when the time comes.

July 15, 2025
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your review :)

Rated 1 out of 5 stars

Stolen $300 from my account. Theives!! Scammers!

I found out about Motley about 3 years ago. Can't recall what interaction I had with them and haven't gone to the website since. Think I get an email everynow and then. All of a sudden $300 came out of my credit card on Saturday. No email or notification. Absolute thieves!! I've written to them on every email i could find because their phone number is disconnected of course. No reply. The guys are criminals.

July 5, 2025
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Please contact our Member Services team at membersupportAU@fool.com.au for further assistance.

Rated 5 out of 5 stars

Get rich slowly.

I have been a member for around 15 years. I have used various portfolios with success becoming more financially independent slowly. There's no such thing as get rich quickly. Then along came Everlasting Income, this portfolio just keeps on generating money and has put me in a position to retire with no hope of becoming eligible for the age pension.

June 9, 2025
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your review :)

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Rated 4 out of 5 stars

Presentation of the good information needs a big improvement

Great, helpful news, but ALWAYS spoiled by the poor grammar of most contributors. Almost without exception, they don't know how to construct sentences. It's annoying and unacceptable and compromises the information - which as I said, is really helpful.

June 6, 2025
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your review :)

Rated 1 out of 5 stars

Failed to cancel my subscription one year ago

I have tried to cancel my subscription on the 10th May via email to the appropriate means at the correct address, only to find that they are still debiting my account. Their advice is poor in any case.

May 10, 2024
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Please contact our Member Services team at membersupportAU@fool.com.au for further assistance.

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Rated 5 out of 5 stars

Simple Investing Principles

Love the investing principles that Motley Fool subscribe to. Bundles of informative free content on their website to get you started, then used their Share Advisor membership to aid in our investment selections. Also, love the free weekly podcast with Scott and "Rant". Again, very sensible advice provided weekly with some added humour.

January 16, 2025
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your review :)

Rated 1 out of 5 stars

check display


This website is definitely a scam!! DO NOT GO ANYWHERE THIS!!! Stolen my life saving!! Sucks, Check the name on my display picture section to get refunded.

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Motley Fool

If you want to experience success investing in stocks - by all means subscribe to Motley Fool, and then AVOID buying their recommendations. Their analysts don’t seem to have any insight whatsoever. You’d have better luck throwing darts at a chart while blindfolded.

November 25, 2024
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your feedback. We're sorry to hear you've been disappointed in the performance of your service as of late. It's important to keep in mind that no financial publisher, The Motley Fool included, can guarantee that a recommended stock will not fluctuate. Investments are inherently a risk, and the market will vary.

We encourage our members to build a diverse portfolio of at least 25 stocks that they plan on holding for 5 years, minimum. We believe this pairing is the best way to counteract the whims of the market.

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Rated 1 out of 5 stars

Terrible advice

It would seem that their analysts don't have a clue.
One of their recommended stocks CTD is now down over 45% since I bought on their recommendation. Most of their other recommendations have tanked or been outperformed by the ASX indices.

August 21, 2024
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your feedback. We're sorry to hear you've been disappointed in the performance of your service as of late. It's important to keep in mind that no financial publisher, The Motley Fool included, can guarantee that a recommended stock will not fluctuate. Investments are inherently a risk, and the market will vary.

We encourage our members to build a diverse portfolio of at least 25 stocks that they plan on holding for 5 years, minimum. We believe this pairing is the best way to counteract the whims of the market.

Rated 5 out of 5 stars

good advice

good advice, good results. Worth their weight in gold

July 30, 2024
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your review :)

Rated 5 out of 5 stars

Sound advice (imo) and a great podcast.

A company with enough integrity and confidence to tease apart the nuance, risks and rewards of investing. Focusing on long-term sensible investing, not just jumping onto the next big thing or promising the world. Sound advice (imo) and a great podcast.

May 9, 2024
Unprompted review
The Motley Fool Australia logo

Reply from The Motley Fool Australia

Thank you for your review :)

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