Foot Store Reviews 199

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the selection of products, often finding items that are difficult to source elsewhere, and are generally satisfied with the quality of the items received, noting they are as advertised and authentic. Delivery times are frequently praised, with many receiving their orders quickly, even for international shipments. However, some people were dissatisfied with the response time from customer service, reporting unhelpful or no replies to their inquiries. There are also concerns regarding orders getting stuck in customs, often due to missing information from the company, leading to significant delays or even lost packages. A few customers also experienced issues with product quality, such as soles coming out of shoes after minimal use.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers expressing satisfaction with the... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast shipping times, even for... See more

Order

Consumers find order experiences to be ambiguous, with some reviewers reporting satisfaction with authentic... See more

Quality

People report ambiguous experiences with quality, with some reviewers praising the authentic quality of items... See more

Response time

Reviewers express significant dissatisfaction with response times, with many reporting that their attempts to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No contact for over month. Can’t get ahold of them. Had no idea they’re overseas. I’m out 80 dollars. Very poor communication. I’ve updated my review because I did receive the item yesterday. It was... See more

Company replied

Rated 4 out of 5 stars

Great price and the website has a great selection. Did not give it 5 stars since for deliveries to the US it gets held up by customs at the border. I think the Foot Store could speed up the process if... See more

Company replied

Rated 4 out of 5 stars

Received the product just fine, though probably would not opt for the expense of FedEx. It took a week to receive (albeit I live in the US).

Company replied

Rated 5 out of 5 stars

Second time purchasing from you guys and quite happy so far with the experience and the selection you provide. Kudos from Lexington, KY - also keep me posted if discount or promos codes are available... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

199 reviews

5-star
4-star
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1-star

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Rated 2 out of 5 stars

US customs…

My package has been flagged at customs and I have not received it. FedEx has informed me they have reached out to your organization for more information to get it cleared, but they have not heard back.

March 30, 2026
Foot Store logo

Reply from Foot Store

Hello Mr. Baker,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

It was a great experience

It was a great experience. We got all the items that we order in perfect condition. It was hard to find these items, and I was glad that I ordered them from this store.

March 25, 2026
Foot Store logo

Reply from Foot Store

Thank you for taking the time to share your positive feedback with us!

We look forward to serving you again soon!

Rated 3 out of 5 stars

The product/jacket was huge for a…

The product/jacket was huge for a “medium”. And is costing me $50 to return $200 of goods.

March 24, 2026
Foot Store logo

Reply from Foot Store

Hello Mr. Ikin,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would like to contact us again through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

I want to know what's going on with my…

I want to know what's going on with my order

March 23, 2026
Foot Store logo

Reply from Foot Store

Hello Mr. Smith,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Lamine yamal cleats

My cleats came, the new lamine yamal heart breaker. Came with everything the baggy extra insoles. Definitely would recommend. And shipping is actually pretty good, takes about like a week or less.

March 18, 2026
Foot Store logo

Reply from Foot Store

Dear customer, thank you for your feedback!

We are delighted that the quality of the Lamine Yamal cleats and the Lamine Yamal Heart Breaker met your expectations. Providing top-quality sportswear is our priority to enhance your experience on the field.

We look forward to serving you again soon!

Rated 5 out of 5 stars

It's exactly what I was expected

It's exactly what I was expected and the delivery was fast, considering the fact that it came from France

March 12, 2026
Foot Store logo

Reply from Foot Store

Dear customer, thank you for sharing your positive feedback with us.

We are delighted to hear that you are satisfied with the quality of the product you received. Your satisfaction is our top priority, and we strive to maintain high standards for all our items.

We appreciate your trust and look forward to serving you again!

Rated 4 out of 5 stars

The gloves were delivered

The gloves were delivered

March 5, 2026
Foot Store logo

Reply from Foot Store

Hello, thank you !

Don't hesitate to come back and see us, the products and offers change regularly. Have a great week!

Have a nice day!

The Spacefoot customer service team

Rated 1 out of 5 stars

I still haven’t got my order and I have…

I still haven’t got my order and I have emailed them. After 1 week

March 6, 2026
Unprompted review
Foot Store logo

Reply from Foot Store

Hello,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to know more to resolve this problem.
Please contact our customer service team at customer@spacefoot.com (specifying your order number)
so that we can find a solution.

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

I absolutely love it

I absolutely love it , great purchase

February 26, 2026
Foot Store logo

Reply from Foot Store

Thank you for sharing your positive feedback with us!

We are delighted to hear that the quality of the product met your expectations. Ensuring high standards in our merchandise is very important to us.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Quick shipping.

March 4, 2026
Foot Store logo

Reply from Foot Store

Thank you for taking the time to share your experience with us.

We look forward to welcoming you back to our website soon!

Rated 1 out of 5 stars

This company really has terrible…

This company really has terrible customer service. I’m from the US and it’s very frustrating to email and not speak to anyone over the phone regarding my items.

I spent over 700$ in merchandise in one order. When I received my package ( 18days later) I didn’t receive everything I ordered.

I emailed them and put in a ticket on the website and all they keep saying is the package was delivered, when I never said I didn’t receive the package, I literally put in all 6 emails I sent them, that I received the package but I’m missing items.

They continue to send the same response

Anatole (SPACEFOOT)
Hello,
Thank you very much for your message.
As mentioned previously, our carrier confirms that your order was delivered on February 24, 2026, as you can verify via the link below

This is Very frustrating and I will dispute this with my bank now.

I will never recommend this company to anyone in the USA.
I should’ve believed the other reviews about this company.

February 24, 2026
Unprompted review
Foot Store logo

Reply from Foot Store

Hello Mr. Williams,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would like to contact us again through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Another great experience

Quick shipping to the USA! I was able to get an item that I could not find anywhere in the United States.

February 26, 2026
Foot Store logo

Reply from Foot Store

Dear customer, thank you for your kind feedback!

We appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Legit

Legit with authentic gear. My Package was delivered on time to my house in the Silicon Valley Northern California. #GoQuakes #SJ408 #Foot-Store

February 2, 2026
Foot Store logo

Reply from Foot Store

Dear customer, thank you for sharing your feedback with us.

We appreciate your support and wish you a wonderful day! 😊

Rated 5 out of 5 stars

I was looking for the away kit of OGC…

I was looking for the away kit of OGC Nice and it was really hard to find. Luckily, I found it at Foot Store. It was a fantastic experience, the jersey is beautiful, and I will definitely be shopping there again in the future.

January 30, 2026
Foot Store logo

Reply from Foot Store

Thank you for sharing your positive experience with us!

We look forward to serving you again soon!

Rated 5 out of 5 stars

Ordered an AS Roma jacket

Ordered an AS Roma jacket. Jacket exceeded my expectations.

February 4, 2026
Foot Store logo

Reply from Foot Store

Dear valued customer, thank you for sharing your thoughts with us.

We look forward to serving you again soon!

Rated 1 out of 5 stars

The jersey I ordered was too small

The jersey I ordered was too small. There are no free returns or exchanges. Will cost me an arm and a leg to ship it back.

January 29, 2026
Foot Store logo

Reply from Foot Store

Hello Mr. Galasso,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Quick delivery and great product

Super quick delivery considering this was being shipped from France to the US. Made it here in about 6-7 days, product as described and listed.

January 20, 2026
Foot Store logo

Reply from Foot Store

Thank you for taking the time to share your feedback with us.

We look forward to welcoming you back to our store soon!

Rated 1 out of 5 stars

Never received parcel.

Never received parcel.

December 16, 2025
Foot Store logo

Reply from Foot Store

Hello Mister Hernandez, 

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our efforts will lead to a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com 

(please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

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