Footshop Reviews 

1,868
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great easy to shop website and I love my new SaySky Flow statement top which I couldn't get anywhere else. Price was good, delivery did take a little while coming from Europe however the communicatio... See more

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Rated 5 out of 5 stars

I very rarely write reviews. Also, I am a very careful internet shopper so typically stick to the same named, branded websites. I had seen a pair of adidas trainers but reluctant to pay the advertis... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent company will use again easy process start to finish tracking easy to understand also. Can’t say much more about the company other than their delivery is faster than some in uk and... See more

Company replied

Rated 2 out of 5 stars

Bought a pair of crocs and one already cracked. Either they started selling fake products or I don’t know how a pair bought 2 months ago could easily deteriorated like this Not being able to leave... See more

Company details

  1. Shoe Store

Written by the company

Footshop is an ever-changing medium that connects cultures, sub-cultures, groups, and individuals into one big family whose shared interest is their love for sneakers. You can feel the Footshop atmosphere in the city streets, in the fields and in the nature surrounding you. #WithLoveForSneakers


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(1,868)

1,058 reviews in the last 12 months

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Rated 5 out of 5 stars

Great trainers.

Great trainers I couldn’t find anywhere else. I was a bit concerned buying from abroad but it couldn’t have been easier. Good price in the sale & kept informed during the whole order & delivery process. Will definitely be using Footshop again.

January 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing company to deal with

My son couldnt find these shoes in stock anywhere else and so when he found them at Footshop he was over the moon.
They arrived super quick and they look and fit amazingly.
Thank you xxx

December 24, 2025
Unprompted review
Rated 3 out of 5 stars

It’s ridiculous how slow they are with…

It’s ridiculous how slow they are with everything especially customer service when it comes to emails or the live chat everything is done with a bot its screams laziness and its quite jarring. All i want is my refund for my return and even to contact them is an issues

December 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Great product, hassle free easily tracked delivery from Europe to the UK, no hidden customs costs.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Footshop provided excellent service.

Footshop provided excellent delivery services and my item met my expectations.

December 7, 2025
Unprompted review
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Reply from Footshop

Thank you for your review, we are happy to see that everything was positive.

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Rated 3 out of 5 stars

Only 14 days for returns

Item arrived and is exactly what my son wanted for Christmas. The down side only 14 days for returns so if they don’t fit him on the big day I am stuck with them

December 12, 2025
Unprompted review
Rated 4 out of 5 stars

Very impressed

Bit slow on the shipping but I dont mind cause it came un damaged and in perfect nick even the box very impressed and well packaged 🥳

December 12, 2025
Unprompted review
Rated 4 out of 5 stars

The service overall was good.

The service overall was good although I did not realise the trainers were coming from abroad. I purchased the trainers as having real leather uppers but I can’t find any where on the trainers or box that states they are real leather. I hope they are leather as they would be very expensive if they are only faux leather.

December 11, 2025
Unprompted review

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