Footshop Reviews 

1,876
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great easy to shop website and I love my new SaySky Flow statement top which I couldn't get anywhere else. Price was good, delivery did take a little while coming from Europe however the communicatio... See more

Company replied

Rated 2 out of 5 stars

Bought a pair of crocs and one already cracked. Either they started selling fake products or I don’t know how a pair bought 2 months ago could easily deteriorated like this Not being able to leave... See more

Rated 5 out of 5 stars

Absolutely excellent company will use again easy process start to finish tracking easy to understand also. Can’t say much more about the company other than their delivery is faster than some in uk and... See more

Company replied

Rated 3 out of 5 stars

Unfortunately an error on my part, meant I ordered the wrong size. However the returns process was easy. If there had been an exchange process I would have bought them from Footshop. But I had to org... See more

Company details

  1. Shoe Store

Written by the company

Footshop is an ever-changing medium that connects cultures, sub-cultures, groups, and individuals into one big family whose shared interest is their love for sneakers. You can feel the Footshop atmosphere in the city streets, in the fields and in the nature surrounding you. #WithLoveForSneakers


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,876)

1,068 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Only 14 days for returns

Item arrived and is exactly what my son wanted for Christmas. The down side only 14 days for returns so if they don’t fit him on the big day I am stuck with them

December 12, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Very impressed

Bit slow on the shipping but I dont mind cause it came un damaged and in perfect nick even the box very impressed and well packaged 🥳

December 12, 2025
Unprompted review
Rated 4 out of 5 stars

The service overall was good.

The service overall was good although I did not realise the trainers were coming from abroad. I purchased the trainers as having real leather uppers but I can’t find any where on the trainers or box that states they are real leather. I hope they are leather as they would be very expensive if they are only faux leather.

December 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great purchase

Great purchase - competitive price as struggled to get the size in the UK. The trainers arrived quickly and communication was frequent, from time of order to delivery. Will definitely order again

December 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Managed to get some trainers here that were out of stock everywhere in the UK, and for a really good price. Communication was great regarding the estimated delivery time etc, and they arrived within 7 days. Very happy.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Goods as described

Goods as described, ordering straightforward and without any problems. Parcel arrived at my home from Prague one day earlier than advised so yes, happy all round.

December 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great price

Fast service and cheapest price for very popular trainers that had sold out everywhere!

November 28, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Be sure you want to deal with the return.

Good service, but only if you are confident in your purchase.I wanted to return the purchase, but when I returned it, there was a slight mark on the sole, which usually happens when trying on shoes in a store, and the item was not accepted.I'm not even sure if it was there when I received the product, I wouldn't pay attention to that. I'm sure any other store would have accepted the item, it's ridiculous..

November 27, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look