Footworks Edinburgh LTD Reviews 551

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting prompt delivery and high-quality products. Many people appreciate the staff's helpfulness and expertise, especially when seeking advice on sizing and product selection. Consumers frequently mention the comfort and durability of the footwear, with many expressing satisfaction with their purchases and the overall shopping experience. However, some customers also noted issues with sizing, leading to multiple exchanges. A few other people also felt that the customer service was unhelpful when they inquired about specific product details, making them feel their questions were not valued.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the high quality and comfort... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Consumers consistently express satisfaction with the service. Many reviewers highlight the excellent and fast... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and excellent... See more

Based on these reviews

Rated 5 out of 5 stars

Purxhased my 4th pair from the store. Very prompt delivery as always. I was unsure whether inshould have gone up so emailed and got a swift reply with useful.info i wanted amd confirming nxt s... See more

Rated 5 out of 5 stars

I've bought from Footworks a couple of times now and can't fault their service. Lems have been my go to boots for working outdoors for years now, they're the closest thing to a barefoot boot that's al... See more

Rated 5 out of 5 stars

Colin and Sally have supported my decision making throughout my search for the perfect boot. Buying footwear online can be a nightmare, but not in this case! I have returned two different pairs of Lem... See more

Rated 5 out of 5 stars

Asked and received great advice regarding sizing - using the templates on the website. Swift delivery. Arrived well packaged. Extremely happy with the price, fit and service from Footworks. The Luna V... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Outdoor Clothing and Equipment Shop
  4. Running Store
  5. Sporting Goods Store

Written by the company

Lifestyle barefoot footwear specialists with a keen interest in natural running. We can help make a difference! Stockists of specialist running sandals from Luna Sandals and the one of very few UK specialist barefoot stores. We have a full range of Lems Shoes direct from the US along with expert advice for online buying help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

551 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lems Boulder boots

Lems Boulder boots. I could see the quality immediately. So well made. Instantly comfortable, slightly thicker underfoot compared to other 'barefoot' boots, which is what I wanted a more robust hill walking boot with 'no heel rise'. I have been disappointed with other brands, mainly the gluing of soles and some are not waterproof, inspite saying they are. These look as if they will really stand the test of time. Not been out in the wet yet. Supplier, dispatched quickly kept me informed of my order all the way and neatly packaged.

March 30, 2026
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Rated 5 out of 5 stars

Good service

Good service. Quick and easy to use website. The shoes I bought are good quality. I am taking my time to gradually get used to them as they are stiffer than my other Lems shoes

March 23, 2026
Rated 5 out of 5 stars

Very very pleased

First of all, there was loads of helpful info on the website to help me to choose the right shoe in the right size. And secondly, I couldn’t believe how quickly they arrived, I got a message saying they were dispatched only a couple of hours after placing the order. Very very pleased

March 27, 2026
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Rated 5 out of 5 stars

Always excellent

Always excellent! Clear and helpful communication regarding sizing led to another purchase that fit perfectly first time. I cannot recommend Footworks enough for barefoot shoes.

March 23, 2026
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Rated 5 out of 5 stars

Really quick turnaround

Really quick turnaround, products were as described and delivered quickly and with care. The sizing didn't quite suit me so I had to do a return which was processed really quickly as well.

March 2, 2026
Rated 5 out of 5 stars

Consistently excellent service

Purxhased my 4th pair from the store.
Very prompt delivery as always.

I was unsure whether inshould have gone up so emailed and got a swift reply with useful.info i wanted amd confirming nxt stock delivery.

Order half aize up to compare and when i returned the originals, it was easy and money refunded straight away.

Excellent service as always - i'll be back!

February 23, 2026
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