I've bought from Footworks a couple of times now and can't fault their service. Lems have been my go to boots for working outdoors for years now, they're the closest thing to a barefoot boot that's al... See more
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Review summary
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I'd have loved to keep the beautiful sandals I ordered but, sadly, my feet are too low volume for them :( Colin mad the returns process super easy and gave me the confidence that my refund would... See more
Purxhased my 4th pair from the store. Very prompt delivery as always. I was unsure whether inshould have gone up so emailed and got a swift reply with useful.info i wanted amd confirming nxt s... See more
Colin and Sally have supported my decision making throughout my search for the perfect boot. Buying footwear online can be a nightmare, but not in this case! I have returned two different pairs of Lem... See more
Company details
Written by the company
Lifestyle barefoot footwear specialists with a keen interest in natural running. We can help make a difference! Stockists of specialist running sandals from Luna Sandals and the one of very few UK specialist barefoot stores. We have a full range of Lems Shoes direct from the US along with expert advice for online buying help.
Contact info
9B Churchill Way, EH27 8AE, Kirknewton, United Kingdom
- 07771521788
- colinmcphail@footworksrunning.co.uk
- footworksrunning.co.uk
4.9
Excellent
598 reviews
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Hasn’t replied to negative reviews
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Lems tough Chelsea boots
I've bought from Footworks a couple of times now and can't fault their service. Lems have been my go to boots for working outdoors for years now, they're the closest thing to a barefoot boot that's also super practical and hard-wearing. The new tougher version of the Chelsea boot is the best looking barefoot boot I've found, too nice just for work I wear these everywhere now!
January 5, 2026
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Fine
Fine, fast dispatch, good retailer, poor courier _(Royal Mail). It is the fact that Royal Mail told me the item was out for delivery, so I waited in, only to be informed near the end of the day that it would not be delivered. For me, I wasted a day
December 31, 2025
Reply from Footworks Edinburgh LTD
Hello and thanks for the + feedback.
TBH your item was dispatched on 31st Dec and Scotands New Year Holidays are for 2 days so until the 2nd Jan and the item was delivered on the 3rd when your selected postage was Tracked 48 which we upgraded, due to holidays, to Tracked 24 at our cost....so I don't really understand your comment about "Royal Mail" I do hope it doesn't deter you from future shopping at Footworks ... Many thanks for the 5* rating and I hope your product serves you really well. Please rely on us for any back up service. We do offer other couriers at checkout BTW.
Re your reply.
Aha now that is annoying I agree, but it is actually the fault of Scotlands 2 days holiday at NEW YEAR which does not happen down south of the border and perhaps RM were a little presumptuous with their notification. Sincere apologies on their behalf and I will be passing this over to the senior managers in the Scottish RM to see if there is a way in which these types of incidences can be averted in the future.
Quality boots that are hard to find
Quality boots that are hard to find. Delivery was quick and refund (I had to size up a little) was very efficiently done. Great customer service.
January 5, 2026
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Swift arrival
Swift arrival, the shoes are fantastic, though a lower price would enhance their appeal.
January 8, 2026
Unprompted review
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Great service .
Great service .. ordered and were delivered within days what more can I say ..
December 23, 2025
Quick Delivery,
Quick Delivery,
Shoes are great, would be better if they were more affordable.
November 24, 2025
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Appreciate there are lots of zero drop
Appreciate there are lots of zero drop, barefoot like shoes to choose from! Quick service and helpful guidance on the website.
November 28, 2025
Good experience
I had a very good experience with Footwork when I bought a pair of boots. The boots come from US and they kept me informed of the progress of order and delivery.
November 26, 2025
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Good, fast, straight forward service, thank you
Good, fast, straight forward service, thank you. James
November 17, 2025
Brought shoes twice from this company
Brought shoes twice from this company. Both times communication and service has been great.
November 20, 2025
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