Forest Garden Reviews 

Delivery was Very timely and tracking was accurate. Delivery man Andy W was very friendly and helpful.

Garden shed was delivered today by Phil Haywood. Top guy, super friendly and gave some good tips and advice for the assembly. Cheers Phil

Garry T and Paul R delivered some trellis to our home. They were very friendly, polite and courteous. They carried the products to our back garden and placed them where I asked. They then checked each of the four panels to make sure they were ok and that I was happy with them. Great service and will use again.

Excellent service all round. Special mention for delivery drivers Garry T and Paul R, who were extremely courteous, polite and helpful, could not have asked for more.

Jay delivered my shed on time and was very helpful in leaving the parts in a safe place.

Although my shed delivery was delayed from morning to afternoon, when it did arrive the driver Jay could not have been more helpful. He carried the shed parts down the side of my house and stacked them neatly and easily accessible for me. He was friendly and pleasant and I was very grateful his help.

Excellent service. Our shed was delivered within a few days of ordering and we were kept informed via email. Our driver Andy W arrived promptly, was extremely polite and courteous, and carried our shed to where we requested. Would highly recommend this company.

Excellent service from Phil.S & Mike.W delivery drivers.
Carried my shed from the road to side of house all the time cheerful and friendly . Haven’t built the shed as yet, but sure it will be excellent as like the service I have had from first ordering the shed to having it delivered.

Helpful, friendly lads Garry T and Paul R. Delivered within expected time frame. Respectful of property and goods. Thank you!

I would like to say a huge thank you to Alex Hibbert for delivering our shed today. It arrived only a few days after we ordered it online from Forest Garden, and the service was outstanding. Alex arrived exactly on time and carefully carried every piece from his truck, stacking everything neatly at the bottom of our garden. He was incredibly polite, friendly, and had such a positive attitude that made the whole experience even better.He took the time to explain what all the parts were, checked that everything was present and correct, and even advised us to bring some of the parts inside because rain was expected later in the day. That extra care and attention were really appreciated. Alex is a true credit to Forest Garden. His professionalism, helpfulness, and positive nature made the delivery completely stress-free. I couldn’t have asked for better service and would highly recommend him. Thank you, Alex😊

Horrendous once they have your money they aren’t interested !

I would strongly advise anyone considering purchasing from Forest Garden Ltd to think twice.

My experience has been extremely disappointing from start to finish. Before purchasing, communication was excellent. However, once payment had been made, the customer service deteriorated significantly. Promised phone calls never happened, emails went unanswered, and I only received a delivery date after repeatedly chasing the company through their live chat because my calls and emails were being ignored.

I was specifically assured that the cabin would be taken into my garden on delivery, piece by piece if necessary. I explained that I am pregnant and physically unable to move the materials myself, so this assurance was a key reason I agreed to proceed.

Instead, the entire delivery was left on a public residents' permit road without any warning that this would happen. I was then left in the impossible position of having to arrange and pay **£200** for labourers to move the materials onto my property to avoid potential council action and further stress. To make matters worse, the materials were left exposed and began sitting out in the rain.

I raised a formal complaint with the company, but initially received no response, leaving me to deal with the consequences and additional costs myself.

For a purchase costing thousands of pounds, I expected a professional service and for the company to honour the commitments it made. Instead, I have experienced poor communication, broken promises, unnecessary expense and a great deal of avoidable stress.

Based on my experience, I would not recommend Forest Garden Ltd and would encourage anyone considering using them to carefully research other suppliers before committing to such a significant purchase.

Very efficient, friendly service. Ordered the wrong wood, they collected with no issues at all within the time frame provided. Brian Coleman was the driver. Very friendly man.

Ordered a shed for the garden. Excellent communication from the company including excellent tracking information on the day of delivery which meant I could plan my day instead of waiting around in a massive delivery window. The driver, Graham W, was very helpful and friendly and had everything off the truck and round the back of the house in no time. Fantastic experience all round.

I must say that Dan Morris , who is a delivery person was AMAZING , so polite and understanding.
Dan was helpful and listened and understood all my concerns about the fencing.
Dan delivered the missed delivery from the day before which I had then cancelled, they redelivered the next day after i had cancelled the order.
Some of the fence panels were wrapped and damaged. I refused the order,
Dan was AMAZING and took the order away no hassle.
Thank you Dan

Excellent service. The driver Andy W was absolutely brilliant, could not have had a better service.

From order to deliver… all good. Communications and updates about delivery and tracking = useful.
Particular thanks to delivery driver Alex = chirpy-chappy with a thoughtful and kind demeanour. Thanks Alex and the faceless team beyond you… thanks folks.
Forest are such a good company for competitive priced shed & fence goods that I’ve purchased multiple times now. Basic, affordable and practical. 👍👍👍👍👍

Great communication before delivery, live tracking updates and Steve, our driver, was friendly amd efficient. Delighted with the shed and planters too, very reasonable price and good quality. Highly recommended.

We had a nice early delivery of fence panels by Jay Wood this morning. He was very helpful and placed them exactly where I suggested. All very quick and efficient. Thank you Jay!

Just had my fence panels delivered by RoyT. Great service, lovely helpful and friendly man.
We need a few more delivery men like him around, he obviously enjoys his job. Fence panels are very nice as well.☺️

It was an early on time delivery, and the driver Brian Coleman was polite and very helpful, offering to drop the wood right round to the back garden. Such a help, and with clear instructions.