Forever Legal Ltd Reviews 

316
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and legal advisors for being exceptionally helpful, professional, and friendly throughout the entire transaction. Many people note that team members make complex legal procedures very easy to understand and navigate. Clients also mention the prompt response times, efficient handling of cases, and regular updates provided at every single stage. Furthermore, the convenient home visits offered by the lawyers are widely appreciated for making the process smoother and adding a personal touch. Reviewers express high satisfaction with the overall communication and consistently state they would gladly recommend these legal services to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the team for providing an exceptionally smooth,... See more

Staff

Clients share positive opinions on staff, frequently describing them as extremely helpful, professional, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting professional staff who... See more

Response time

Users describe positive interactions with response time, noting that reviewers experienced prompt and... See more

Customer communications

People report positive experiences with customer communications, expressing satisfaction with easy access via... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My adviser had looked at various lenders but my property being ex local authority was causing a sticking point. Forever Legal didnt just write it off but working with my advisor looked at all the plu... See more

Rated 5 out of 5 stars

Catherine handled my sale which took a little longer to complete than was expected.This was due to the buyers solicitor lack of performance and problems with the lease holder. Catherine was ama... See more

Rated 5 out of 5 stars

I have to say I’m still in shock as to how quickly our house purchase took to complete. We instructed Forever Legal on the 3rd October and completed on the 12th December - 10 weeks exactly with a chai... See more

Rated 5 out of 5 stars

Couldn't recommend Catherine Jordan enough! The whole process wasn't the easiest but she made it feel so smooth. Kept me updated regularly and chased just as much! I was also given sound legal advice... See more


Company details

  1. Conveyancer
  2. also in
  3. Legal Services
  4. Real Estate Attorney

Written by the company

Forever Legal is a specialist law firm and experts in providing legal services for the over 55’s. If you need professional legal advice on your equity release transaction, or you want to protect yourself and your family with a new or updated Will or Lasting Power of Attorney we can help. Forever Legal prides itself on its outstanding customer service and we have invested heavily in our technology and infrastructure to ensure the process is as easy for you as possible. This allows us to be faster, more accurate and means you can have the peace of mind that your case is in the best of hands. Forever Legal solicitors cover the whole of the UK so no matter where you are we are on hand to guide you through the process and ensure the highest levels of customer satisfaction. Legal issues aren’t about law, they are about people…with legal issues. No other law firm delivers the kind of personal service that Forever Legal do. We choose to make it personal, we visit, keep you constantly informed and carefully guide you on all matters from equity release to wills and probate. When it comes to people and law…no one does it better


Contact info

4.9

Excellent

TrustScore 5 out of 5

316 reviews

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4.9

All reviews

(316)

94 reviews in the last 12 months

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Rated 1 out of 5 stars

Forever Legal mis-handled my Lifetime Mortgage…

Forever Legal mis-handled my Lifetime Mortgage via Just Compare retirement. At the initial meeting the solicitor had the wrong documents and She advised her office the figures were wrong. we were advised we would get a call before any further progress would be made however Forever Legal completed on my Lifetime Mortgage for the wrong amount 7 days later leaving us over £30,000:00 out of pocket and offered us £500:00 in full and final settlement. Even though Forever Legal admit they made a mistake they have said they are not prepared to offer any further solution and have advised me to go through the legal ombudsman which is currently standing at 18-24 months waiting time

December 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Straightforward experience

From first dealings with Forever Legal we have been impressed with the fiendly profesional service. Everything clearly explained, no rush, time to consider and ask questions if needed. Clear concise communications. Very impressed with high standards. Bonus having home visit. Thank you all concerned.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

I can't fault the service.

I can't fault the service from Forever Legal, they were professional, organised and well, great! Good communication throughout the process. I particularly liked that the lawyer came to me, something that certainly hasn't happened before with lawyers, and on a Saturday too.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. At all times we were kept updated regarding our recent equity release and any queries raised were dealt with promptly and efficiently. Highly recommended.

April 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing service

Amazing service!
Catherine handled my recent property purchase, and she was Amazing. She was always quick to respond to emails and phone calls—even at 7 a.m.! I felt nothing was too much trouble and everything was explained along the way. I have no hesitation in recommending Catherine and the team at Forever Legal.

April 3, 2025
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Rated 5 out of 5 stars

Michael Harrison, Forever Legal

Michael Harrison, who acted as my solicitor during the sale of my house, was helpful, approachable, responsive and professional. He ensured I understood every step of the process and kept me fully up-to-date. Highly recommended.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

I can’t speak highly enough about the…

I can’t speak highly enough about the service we received from Forever Legal.

Always on hand with advice, friendly and importantly they always answered the phone to help.

10/10 service from Georgia and her colleagues- highly recommended!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Dad's house

Excellent service all round from start to completion highly recommend there services and would definitely use them again

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and Efficient

Very prompt, efficient service. The solicitor who visited our home was great, very friendly and explained everything very clearly. I would not hesitate to use them again

March 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Very good experience

Catherine Jordan handled our purchase from start to finish and was always contactable and helpful.I would recommend her and the company.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Really recommend Forever Legal

Forever Legal were excellent throughout the process of purchasing my house. My solicitor, Catherine Jordan was so helpful and excellent at communicating and keeping me updated with the progress of the sale. I would very much recommend them to any other buyers.

March 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Would highly recommend Forever Legal

Would highly recommend Forever Legal for a lifetime mortgage transaction. They were very professional every step of the way and kept us fully informed regularly on progress and timelines.

Their fees are good and we would not hesitate to use them again.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Friendly Service

In addition to setting up a Lifetime Mortgage my wife and I took the opportunity to also update our wills and establish Lasting Powers of Attorney, all through Forever legal. End-to-end all processes were very well executed and in timely manner. We were grateful for the regular phone and e-mail communication which kept us fully informed of progress and next steps. We felt that all who engaged with us were professional, friendly and committed to our needs.

December 13, 2024
Unprompted review

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