I think this is a great idea! Love the options you can choose from and the customer service is outstanding! However, for me personally I have many food allergies and sensitivities so the fact I could... See more
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Review summary
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What people talk about most
Reviews shaping this summary
the app is easy to use, great reminders to log in your meals and activity throughout the day. and very helpful advice on what to watch in your meal intake, such as avoid certain foods, or add more nut... See more
Company replied
Just getting acquainted w app.. would be nice to go to a landing page if you are planning a meal to select options.. like build a meal .. before you click to save and enter.. difficult to delete f... See more
Company replied
Initially didn’t want to issue my refund, but as soon as I mentioned the word “scam”, all of a sudden she told me she processed both amounts, which totaled $49.99. I had never even signed into the app... See more
Company replied
Company details
Written by the company
Formula Care is a personalized nutrition app designed to make healthy eating simpler, more practical, and easier to maintain. Whether you’re following a Mediterranean, anti-inflammatory, carnivore, or other goal-based nutrition plan, Formula Care brings your personalized meal plan, recipes, food tracking, and progress tools together in one place. Our recommendations help you eat for weight loss, better energy, and long-term well-being—without making healthy food feel restrictive or boring. Logging meals takes only seconds. Take a photo of your food, scan a barcode, use voice input, or search manually to track calories, macros, and essential nutrients. You’ll also find a growing library of healthy recipes, practical nutrition tips, shopping support, and personalized feedback to help you make better choices at your own pace. Formula Care is built for people with different goals, preferences, and dietary lifestyles. Whether you want to lose weight, improve your eating habits, or better understand your nutrition, the app gives you practical tools and guidance for your everyday routine. Our mission is simple: to make personalized nutrition accessible, useful, and enjoyable—so taking care of your health can become part of everyday life. If you see FJOR NUTRITION or FORMULA CARE on your bank or PayPal statement, that charge is from us.
Contact info
United States
- support@formula.care
- formula.care
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Formula
Thank you for your encouraging words! We strive to approach each conversation with genuine interest in finding a suitable resolution, while respecting the preferences and circumstances of the person we're assisting. It's rewarding to know that this approach made a difference in your experience. Whenever you need us, please contact us through the in-app chat or at support@formula.care.
Responded promptly and took care of my…
Responded promptly and took care of my problem
October 29, 2026
Unprompted review
Reply from Formula
Thank you for your encouraging words about our support team! We're glad that your interaction resulted in a satisfactory outcome and that the overall experience met your expectations. We believe customer service should be clear, respectful, and focused on practical solutions. If any other questions arise, you can reach us through the in-app chat or at support@formula.care. We wish you all the best!
Great customer service.
Quick response by the customer service and prompt action taken to address my query.
October 27, 2026
Reply from Formula
We're glad our customer service team made such a positive impression! Providing timely, attentive assistance is important to us, and it's rewarding to know that your experience reflected this commitment. Thank you for your kind review and for recognizing our team's efforts. If you ever need further assistance, we're available through the in-app chat or at support@formula.care.
I thought I was ordering something…
I thought I was ordering something different after looking at it not what I wanted. Send an email to cancel and they responded ASAP.
October 28, 2026
Unprompted review
Reply from Formula
It's encouraging to know that our team was able to assist you promptly. We recognize that not every program will suit everyone's individual needs, and we're grateful that your interaction with our customer service left a positive impression. Thank you for sharing your perspective. If there's anything else you'd like to clarify, you can reach us through the in-app chat or at support@formula.care.
not able to us app
October 27, 2026
Reply from Formula
We regret that your experience hasn't gone as expected. We'd like to take a closer look at the technical issue you're experiencing and help get it resolved. Please reach out through the in-app chat or at support@formula.care so our team can review the details and provide assistance.
Formula.Care is an incredibly effective…
Formula.Care is an incredibly effective and trustworthy platform. This is based on my personal experience. For some reason, I was charged more than the actual subscription fee, but as soon as I requested a refund, the extra amount was returned to my account within minutes. That’s truly impressive and says a lot about their customer service. I really appreciate their honesty, responsiveness, and professionalism. Highly recommended! ❤️
October 27, 2026
Reply from Formula
We're grateful for your wonderful recommendation and the confidence you've expressed in our team! We believe clear communication and considerate assistance are essential to every customer interaction. Your recognition of our team's responsiveness and professionalism is a meaningful compliment. Thank you for sharing your experience with others. Whenever you need further assistance, please contact us through the in-app chat or at support@formula.care.
The best health tracker for me...
I love using Formula to help track my daily intake and manage my weight. The suggestions helped me realize what best suited my taste and weight while being satiated and satisfied.
I highly recommend it for ALL age groups and dietary preferences.
October 27, 2026
Unprompted review
Reply from Formula
Thank you for such a thoughtful recommendation! We're thrilled that Formula is helping you find an enjoyable approach to nutrition that fits your personal preferences. Feeling satisfied with your food choices is an important part of building sustainable habits, and it's encouraging to hear that the app has been useful to you. If you ever need assistance, we're available through the in-app chat or at support@formula.care. Keep enjoying your meals and taking positive steps toward your well-being!
I'm old school generation and Miss the…
I'm old school generation and miss the human connection also am not a computer person. All in all it was a lot less painful than I expected and had no trouble getting the desired results.
October 26, 2026
Reply from Formula
Thank you for sharing your experience! We're glad that Formula turned out to be more comfortable to use than you initially expected. We believe technology should make everyday tasks simpler, while personal attention remains an important part of good customer service. If you ever have questions, our team is available through the in-app chat or at support@formula.care. Keep enjoying your experience and the progress you're making!
Reply from Formula
We regret that your experience wasn't as positive as you had hoped. Our goal is to provide a useful and supportive service, and we recognize that each person's expectations are different. If you have any questions or outstanding concerns, please contact us through the in-app chat or at support@formula.care so we can review your case individually.
Our Budgetary constraints meant we had…
Our Budgetary constraints meant we had to stop this
October 19, 2026
Reply from Formula
Thank you for your review. We understand that circumstances and priorities can change, and we respect your decision. If you need any assistance with your subscription or have questions about your account, our team is available through the in-app chat or at support@formula.care. We wish you and your family all the best!
Initially didn’t want to issue my…
Initially didn’t want to issue my refund, but as soon as I mentioned the word “scam”, all of a sudden she told me she processed both amounts, which totaled $49.99. I had never even signed into the app and they were charging me.
October 24, 2026
Reply from Formula
We're sorry that your experience has left you dissatisfied. If you have any outstanding concerns regarding your account, please contact our team through the in-app chat or at support@formula.care. We can review your case individually and provide further clarification where needed.
Recently lost my job and the Formula…
Recently lost my job and the Formula associate, Helga, was very courteous and professional in helping adjust my membership. TG
October 26, 2026
Reply from Formula
Thank you for taking the time to share your experience. We're sorry to hear about the challenges you're facing and appreciate your kind words about our support team. It's encouraging to know that she was able to provide considerate, professional assistance. If you ever have additional questions, our team is available through the in-app chat or at support@formula.care. Our best wishes for the opportunities ahead!
They need to improve the feature for…
They need to improve the feature for the grams and stuff.
October 26, 2026
Reply from Formula
We're sorry for the inconvenience you've experienced. We'd like our technical support team to investigate the issue and help resolve it. Please contact us through the in-app chat or at support@formula.care with a brief description of what's happening so we can assist you.
Appreciate your understanding and…
Appreciate your understanding and refunding my money!
October 25, 2026
Reply from Formula
We're grateful for your thoughtful review! It's encouraging to know that the way our team handled your request left you with a positive impression. We always aim to provide clear communication and assistance that respects each customer's circumstances. If there's anything else we can help with, please contact us through the in-app chat or at support@formula.care.
No arguments about correcting a mistake…
No arguments about correcting a mistake made by myself, and they addressed the issue in minutes... GREAT SERVICE
October 26, 2026
Unprompted review
Reply from Formula
Thank you for your enthusiastic review! We're glad our team was able to provide a smooth and positive customer service experience. We believe that resolving concerns should be straightforward and respectful. Your feedback means a lot to us! If you ever need assistance again, we're available through the in-app chat or at support@formula.care.
Reply from Formula
Your positive words about our team are greatly appreciated! Providing a respectful and helpful experience is important to us, and it's rewarding to know that our efforts met your expectations. Thank you for taking a moment to share your feedback. Should you need assistance in the future, please contact us through the in-app chat or at support@formula.care. Wishing you all the best!
Reply from Formula
We appreciate your encouraging feedback! Formula offers several convenient ways to record meals, including barcode scanning, voice logging, and photo logging, so you can choose the method that works best for you. Combined with helpful reminders, these options can make daily tracking more flexible. If you'd like guidance on any feature, please contact us through the in-app chat or at support@formula.care. Keep making the most of the tools that support your goals!
A Little Difficult to Stop
It’s just a little difficult to make sure the payments are stopped. Mine were already stopped so that’s good. I can’t speak for the program because I didn’t do it. DGG
October 25, 2026
Unprompted review
Reply from Formula
Thank you for sharing your feedback. We're sorry that the process wasn't as straightforward as you expected, but we're glad your subscription status has been clarified. We appreciate you taking the time to leave a review. If you have any additional questions about your account, our team is available through the in-app chat or at support@formula.care.
I like everything about your ap
I like everything about your ap. The changes you are making to save our favorites is great. When will Tamagotchi be back?
October 17, 2026
Reply from Formula
Thank you for your enthusiastic review! It's wonderful to know you're enjoying Formula and appreciate the improvements we're making. Your encouragement means a lot to our team. We don't have a confirmed date to share regarding Tamagotchi, but do not hesitate to contact us through the in-app chat or at support@formula.care for further information. We hope you continue discovering useful ways to personalize your experience!
I was charged for a product 25 that…
I was charged for a product Oct 25 that I did not ok I was not impressed. Being charged for a product I did not want .I appreciate them getting back to me confirming cancelation hope no further charges occur a refund would have been nice
October 25, 2026
Reply from Formula
We're sorry that your experience has left you disappointed. We appreciate you sharing your concerns and are grateful that our team's response provided clarification regarding your subscription. If you'd like us to review the transaction and confirm your account's current billing status, please contact us through the in-app chat or at support@formula.care.
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