Mark and Joel at Urban Mattress made the process of choosing a new bed easy and stress-free. The showroom was spacious and comfortable with a great range of products on display. Their advice was infor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The salesperson listened well and directed us to mattresses that best met our needs without any pressure to buy more than that. The delivery person patiently and carefully set up the mattress. This... See more
Very relaxed environment. Employee was also relaxed, well humored and met my father in law where he was mentally (dementia), all the while making my father in law comfortable and trusting. We did go... See more
They spent lots of time explaining everything to me, better than other companies. They are the only company I found that doesn’t use toxic flame retardant coatings. Most people aren’t even aware of... See more
Company details
Information provided by various external sources
Shopping for a new mattress is easy at Urban Mattress. Buy online & have your mattress shipped to you, or stop by one of our local stores near you today.
Contact info
United States
- fortcollins.urbanmattress.com
4.9
Excellent
192 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great bed...Vispring!!!
May 29, 2019
Unprompted review
We love our latex mattress
We love our latex mattress. It's not what we thought we were looking for, but it is the perfect mattress for us. There are so many mattress to try....you'll find the perfect one here!
May 29, 2019
Unprompted review
Great experience from start to finish…
Great experience from start to finish and our new mattress is a dream.
May 29, 2019
Unprompted review
Super staff
Super staff. Knows their product! Great quality. ! I have purchased several and have loved every one! Just purchased one yesterday. Guests raved this morning on their comfort! First thing they said was .."where did you get that mattress?"
May 29, 2019
Unprompted review
Still loving our mattress
Excellent service. Also, the mattress we bought several years ago continues to be amazingly comfortable and a perfect fit for us. I would absolutely buy another mattress there!
May 29, 2019
Unprompted review
We could not have been more pleased…
We could not have been more pleased with our experience! We worked with two of the salesman, and they were both knowledgeable, good hearted and honest. We will be recommending everybody and anybody to urban mattress. We have also been enjoying the best sleep of our lives, you can’t put a price tag on that.
May 29, 2019
Unprompted review
Absolutely love this place!
Absolutely love this place!! Wonderfully friendly people and awesome mattresses. Would definitely purchase my next mattress here ♥️
May 29, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.