Love this. Does what other cleaners don't: Cleans out actual crap and junk from your machine. Updates drivers I didn't even realise needed updating. Very thorough, very professional looking also and i... See more
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Review summary
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Fortect support contacted me via email when i uninstalled my software ,explained that license key would not work as i had upgraded pc to windows 11, they sent an email with a new key instantlly withou... See more
Company replied
Fortect is a really excellent application for Windows and Android users. The windows app definitely optimizes the PC for top performance and also guards against viruses of all kinds in real time. The... See more
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I have found Fortect to be the best, offering an Outstanding product paired with an Outstanding Service/ Support Team. I am amazed on how well their product works and paired with real people, people t... See more
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Company details
About Fortect
Written by the company
Contact info
United Kingdom
- support@fortect.com
- fortect.com
4.7
Excellent
6K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Found rapidly a solution
April 5, 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Support was quick and accurate
Had a small question about adding the program to another device. Answered quickly and accurately. Good job!
April 5, 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Pleased with the performance
Had a glitch getting the app installed, but customer service was quick to help and get me going. Pleased with the performance now that it is running.
April 5, 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
These folks know customer service
These folks know customer service. They are the fastest organization to reply to your request and the fastest to send you the resolution to your problem. Confident, caring, and knowledgeable. Trust them - they get you going again with the least amount of angst.
April 5, 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
The response was quick and the reset…
The response was quick and the reset key worked great 👍
April 4, 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Cancelling subscription is impossible
When I want to cancel my subscription. I don't want to enter in an endless gameplay. It is virtually impossible to end a subscription.
Every game or trick under the sun is used to stop you from cancelling. They even make logging is impossible!
April 4, 2026
Unprompted review
Reply from Fortect
Hi Driek,
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.
At Fortect, we take subscription management very seriously. If a customer requests a cancellation, we process it promptly, as your trust and peace of mind are our top priorities.
We’re sorry if there was any misunderstanding or issue regarding your subscription status. This is certainly not the experience we want our customers to have. We would really appreciate the opportunity to review your case more closely and see what may have happened.
Please send us a message at support@fortect.com with the email address associated with your subscription, and our support team will be happy to investigate your account.
We appreciate your feedback and hope to make things right.
Speed of the right fix for my problem
Speed of the right fix for my problem, makes the customer feel loved
April 4, 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
I would like to express my sincere…
I would like to express my sincere gratitude to the entire Fortec team for the extremely fast, competent, and consistently customer‑oriented support.
Throughout the entire process, I felt exceptionally well taken care of. The team members impressed not only with their expertise, but also with their friendly, solution‑focused, and dedicated approach.
I was particularly impressed by how clearly and transparently each step was explained. This allowed me to follow the troubleshooting process at all times and gave me the reassuring feeling of being in very good hands. Such a high level of service quality is far from common these days – which makes me appreciate your efforts even more.
I would also like to share one additional thought:
In my view, it would be extremely helpful if Fortec could also offer remote support. This could make certain issues even more efficient and time‑saving to resolve.
Thank you once again for your comprehensive and outstanding support.
I will gladly reach out to you again anytime.
Best regards,
Mario (Germany)
April 4, 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Fortect Support Team are the Best!
I had quite a serious problem with my laptop. The Fortect Support Team were very helpful, very patient, and were very prompt in answering my appeals for help. They were able to solve the problem with my laptop. I recommend them highly.
Five stars.
April 4, 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Fortect is an excellent system.
Fortect is an excellent system for keeping your computer in good condition. I have been using it for a year and it has consistently worked well. The support team too are very helpful, answer any query quickly and efficiently. Great program.
April 4, 2026
Unprompted review
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Problem with error message
I chose to use Fortect because I had a problem with an error message. I installed Fortect to see if it would clear the problem. The software cleaned up my computer which improved the speed of the machine. However, the original error message was still there. I contacted the help team to see if they could explain. I was amazed by how quickly they replied. I explained the situation to them and after after I answered the questions that they asked me, the problem was resolved. The service was brilliant, it was knowledgable, friendly, acurate and effective.
April 3, 2026
Unprompted review
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Program and service are the best!
This program is very helpful and the service is even better. Always very quick to respond and solve whatever problem you may encounter.
April 3, 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
I had a problem with my newly installed…
I had a problem with my newly installed Fortect caused by a situation with my computer. Fortect promptly replied to my request for help and through a series of communications told me how to recover.
TomO
April 3, 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Fast and uncomplicated
The service was incredibly fast and completely uncomplicated.And very friendly.
April 3, 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Seems to be the only one out there that…
Seems to be the only one out there that don't try to sell you everything
April 2, 2026
Unprompted review
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
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