Hi, this ist Andre from Germany. I made a wrong thing a week ago in the internet and started unintentionally a membership with "fortheartwork" which was definitively not my intension. It was my fault... See more
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So far I didn't receive any products to give an honest opinion. All I can say is that there is no problem with the products or services you rendering. You keep your customers informed. I kept receiv... See more
Bob contacted me to help solve my problem. Contact was established almost immediately. The problem was solved. I would like to thank Bob and the customer service team for all of their help and for mak... See more
What a great company! And a great customer support team. I would like to give special thanks to Emily who assisted me so nicely and giving me immediate feedback. Thanks so much! Keep it up!
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Hasn’t replied to negative reviews
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Beware of this company.
Beware of this company.
I made a mistake and charged their account. They assured me they would fully refund me, but they haven't. Don't pay anything to their account number and don't set up any direct debits, or you risk losing everything.
Derek helped solved my issue and I'm…
Derek helped solved my issue and I'm grateful
THANKS FOR GOOD ASSISTANCE
So far I didn't receive any products to give an honest opinion.
All I can say is that there is no problem with the products or services you rendering. You keep your customers informed. I kept receiving updates. Thanks for that.
The date of experience was in June if I'm not mistaken.
Joie helped me with my refund but I'm…
Joie helped me with my refund but I'm waiting on it to reflect on my account otherwise excellent services from Joie
Great customer service provided
The efficient way in which my…
Escalation Team Management
Thank you for the efficient way in which my cancellation request was so promptly addressed
Thank you
Penny Quinton
I did not take advantage of the service…
I did not take advantage of the service but the service is very responsive if you have the slightest problem.
What made my experience great is that…
What made my experience great is that they offered me a refund for my purchase.
Harry helped me today and I am very…
Harry helped me today and I am very happy
Claire reached out to help
You sorted my queries fast you didn't give me hard time
You sorted my queries fast
Alero helped me with my account problems with Fortheart
I reached out to Alero because I was having issues with a shop abroad — they regularly credited my account, but since I’m based in the Philippines, the shipping fees were ridiculously high, even more than the cost of the products themselves. I didn’t know what to do. Thankfully, Alero got in touch with me and helped me find a solution. They were understanding, responsive, and truly went the extra mile to assist. I really appreciate the support!
very nice helpfull
Kenny was very kind and help me a lot
The advisor's response was prompt and effective. Her name is Kenny
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