I could not recall signing any contract, after battling cancellation for 3/4 months. I still have not got a valid contract sent to me, however they have agreed to compensate me in full for what was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nice company and a good customer service. I had some problems with my account the other day and Marshall managed to help me with resolving my issue quite quickly and affectively which I highly appreci... See more
I was very astonished about you withdrawals without asking for my consent. Infact am very much disappointed in your company. Am looking forward to receive my refund.
Marshall,did an amazing job and thank you for the good service and follow up It exceeded my expectations all thanks to Marshall 💯
4.2
Great
146 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast responses and perfect…
Very fast responses and perfect treatment
May 7, 2025
Unprompted review
You're good than the first one I…
You're good than the first one I talked. She's so mean.
April 24, 2025
Unprompted review
Alero helped me solve my problem
Alero helped me solve my problem. So much grateful
April 8, 2025
Unprompted review
Aly was understanding and did…
Aly was understanding and did everything to help me
April 7, 2025
Unprompted review
Kate was extremely helpful and I…am very happy with the help
Kate was extremely helpful and I understand everything that was explained to me by Kate.
Everything was resolved promptly and I am extremely grateful.
April 4, 2025
Unprompted review
Thank you Emerald for your assistance🤩
March 1, 2025
Unprompted review
Important issues to people are to let the agent know the complete story and get all the information
Experience was great and all request were done to my satisfaction, Service was Excellent from the Agent name Zara.
February 4, 2025
Unprompted review
Sammy is great and I get all the answer…
Sammy is great and I get all the answer I want. Keep it up Sammy have a nice day
January 31, 2025
Unprompted review
Very accommodating of the customer…
Very accommodating of the customer inquiry and fast in solving the issue of the customer
January 17, 2025
Unprompted review
Good company
Nice company and a good customer service. I had some problems with my account the other day and Marshall managed to help me with resolving my issue quite quickly and affectively which I highly appreciate. It was an overall pleasant experience working with this company. Thank you.
January 14, 2025
Unprompted review
Efficient communication
I reached out when I had an issue and Alero assisted me quite effortlessly to solve it
January 11, 2025
Unprompted review
Great communication and good assistance
Great communication and good assistance
January 2, 2025
Unprompted review
Having someone who reads your problems…someone who listens
Having someone who reads your problems and acts. Thank you very much for your help and support.
January 3, 2025
Unprompted review
This is complete scam
This is complete scam, don't fall for it. I canceled my subsciption and they still stole almost 50 USD from my card.
December 22, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.