Spoke to customer service advisor called Harry who sorted out my problem for me straight away. I was conned into believing shein was giving a mystery box parcel away with postal payment only. Then tak... See more
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See what reviewers are saying
I found out about this company a couple months ago, while I was searching online, it popped up & I decided to give it a try. Im glad I did, very great customer service & good communication. I recommen... See more
My account was canceled, I am yet to be refunded so my review is only based on the agent that helped me, she was attentive and explained things foe me and was patient. Even though I was second guess t... See more
Reached out to assist with the query. I'm happy to hear from you so quickly as I had to go to the bank and put a stop on my card for other transactions as well. I look forward in the future to doing b... See more
4.2
Great
131 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I appreciate the quick response that…
I appreciate the quick response that was given when I expressed the challenges that I was having.
May 17, 2025
Unprompted review
I never got to experience anything as I…was new with no information.
I never got to experience anything as I was not fully aware of it.
June 2, 2025
Unprompted review
Great response to my queries
May 31, 2025
Unprompted review
I became a member without my consent…
I became a member without my consent and now Daisy is helping with my refund process.
June 2, 2025
Unprompted review
Its more interested
May 14, 2025
Unprompted review
''Diamond solved the problem''
May 29, 2025
Unprompted review
thank you for the prompt resolution of…
thank you for the prompt resolution of my request
May 23, 2025
Unprompted review
Diamond esperando que resuelva mi…
Diamond esperando que resuelva mi problema
May 19, 2025
Unprompted review
Bob is busy atm and helping in touch…
Bob is busy atm and helping in touch and in regard to the car, helpful support.
May 12, 2025
Unprompted review
Reached out to assist with the query
Reached out to assist with the query. I'm happy to hear from you so quickly as I had to go to the bank and put a stop on my card for other transactions as well. I look forward in the future to doing business with you guys.
May 7, 2025
Unprompted review
Cancellation
Really helpful and understanding as my details have been used without my knowledge.
May 6, 2025
Unprompted review
Grateful for Alero reaching out to help…
Grateful for Alero reaching out to help me with my concern.
April 26, 2025
Unprompted review
Nela was very helpful in solving my…
Nela was very helpful in solving my problem. I wanted to deactivate my account and told me that it was done
April 22, 2025
Unprompted review
Thank you
Actually, I don't have any idea on this platform, I was shocked when there we're purchased notifications, But fortunately you have a good customer service representatives to assist customers, specifically customer support KAI for assessing me with my concerns,
April 20, 2025
Unprompted review
Timely feedback and very helpful
April 9, 2025
Unprompted review
SCAM
SCAM
stay away if you see their name, block them, block your card etc. A scam fraud company in South Cyprus ! they charge periodicly every 7 days for being a VIP member etc to some unrelated pruducts than whatever you saw in Instagram add to buy. When asked for a REFUND, they ignore and asking to give a fake positive review here in order to get a REFUND. So they asked me to do so as well, So here I am. But I m giving my honest review for others instead.
March 26, 2025
Unprompted review
Understanding and pointing out my…
Understanding and pointing out my mistake in a good way. Good work guys. It was not me who authorised or gave permission. It was brought to my banks attention. Thank you for such great service Paula
March 30, 2025
Unprompted review
Maya was very nice and helpful with…
Maya was very nice and helpful with what i needed. her customer skills are 10/10.
March 23, 2025
Unprompted review
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