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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, reliability, and ease of use, highlighting the excellent packing and care taken with items. Many appreciate the clear communication and fast shipping, making the overall process transparent and straightforward. People often mention the seamless user experience and the helpfulness of the staff. However, some customers were not happy with the pricing, finding it to be on the expensive side, especially for certain destinations or when factoring in additional costs like import taxes. A few also noted issues with specific prohibited items or concerns about the reliance on consistent naming for incoming parcels.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and reliable shipping,... See more

Service

Reviewers mention positive feedback about service, highlighting its efficiency, speed, and reliability. Many... See more

Price

Clients share ambiguous opinions on price. Many reviewers found the service expensive, citing high shipping... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use, describing the... See more

Product

Users describe positive interactions with product. Customers consistently report that their items arrive... See more

Based on these reviews

Rated 5 out of 5 stars

ForwardVia isn't the cheapest option out there, But they're still my absolute go-to for forwarding stuff I buy in the UK that I can't get delivered anywhere else. I've used them twice now and haven't... See more

Company replied

Rated 5 out of 5 stars

This service felt transparent and easy-to-use. Options were clear and helpful. Liked the affordable option to add extra tape, fragile stickers, etc., or to have my item photographed before it was sent... See more

Company replied

Rated 5 out of 5 stars

They do an EXCELLENT job packing your stuff to ensure it will arrive safely. I’ve used them many times to ship expensive and fragile items and will continue to trust them with my expensive and fragile... See more

Company replied

Rated 5 out of 5 stars

So far, I have had two small packages sent to me from the UK to the Netherlands through Forwardvia.com. Both times, the process went very well without any issues. Forwardvia.com is transparent, so you... See more

Company replied


Company details

  1. Freight Forwarding Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Packaging Store

Written by the company

ForwardVia provides a top rated UK reshipper, offering free UK address, free sign up & low cost options international shipping worldwide to over 200 countries. You simply sign up free, get our UK address instantly, shop using it as your UK address, ForwardVia receive the goods, store and ship it internationally to your doorstep. Buy from the UK easily using ForwardVia: - We offer free storage, so you can shop more, we consolidate and ship in one box to you. - No membership fee, free sign up. - No surprise fee, pay only shipping cost plus any other services, if required. - ForwardVia is trusted and reliable forwarder - Can't buy, not a problem, use our Assisted Purchase where we can buy it for you


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

271 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very efficient service

December 25, 2025
Forwardvia.com logo

Reply from Forwardvia.com

Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)

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Rated 5 out of 5 stars

Well organized

Well organized, sent my package right away, very happy.

December 9, 2025
Unprompted review
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Reply from Forwardvia.com

Many thanks for your positive review it great to hear your items arrived safely and quickly to you!

Rated 4 out of 5 stars

Good shipping experience to Australia

Forwarded my UK only shipping goods to me in Australia without any problem. However, without using the more expensive options, the cost of shipping to Australia was still high, given the goods were printed matter. Unfortunately there wasn’t much transparency about shipping costs when I signed up otherwise I might have chosen another business offering similar on forwarding. [Update 15/01/2026: Without knowing the weight and dimensions of the item/s to be shipped it isn't possible to use the shipping calculator on the website to help compare freight costs.] Nevertheless, I received the parcel in reasonable time and obtained the goods I wanted, even though they aren’t normally shipped directly to Australia when new.

December 16, 2025
Unprompted review
Forwardvia.com logo

Reply from Forwardvia.com

Many thanks for taking time to leave us feedback. Its good to hear your items arrived safely to you. In regards to our shipping fees. The fees depends on both the weight, dimension and shipping destination, which is an industry standard. Our rates are publicly available on our shipping calculator to enable visitors to check and compare prices. This helps shoppers to decide whether it is worth shipping or check if it is within their budget. We hope this helps. Please don't hesitate to get in touch with our team if you need any further information.

Rated 5 out of 5 stars

always a swift when forwarding parcels…

always a swift when forwarding parcels to them. no hassle at all

November 29, 2025
Forwardvia.com logo

Reply from Forwardvia.com

Thank you for taking the time to leave us a review. It's great to hear of your positive experience in using our service.

Rated 5 out of 5 stars

Forwardvia - simply great

Forwardvia is my shipping friend in the UK for a few years now.
Trustful, efficient, professional, accurate and friendly, they offer several shipping methods, they've helped me so much during covid, they're simply GREAT! I've been a loyal and continuous customer from the moment I've discovered them and will continue to be one.

December 24, 2025
Unprompted review
Forwardvia.com logo

Reply from Forwardvia.com

Thank you so much for your wonderful review and your continued support. We truly appreciate it! we look forward to continuing offering our service to you. Regards from all the FV team :)

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Rated 5 out of 5 stars

Easy to use with good add-on options

This service felt transparent and easy-to-use. Options were clear and helpful. Liked the affordable option to add extra tape, fragile stickers, etc., or to have my item photographed before it was sent overseas. Thanks! My magazine arrived in perfect condition.

December 2, 2025
Forwardvia.com logo

Reply from Forwardvia.com

Many thanks for taking the time to leave us a review. It's great to hear your magazine arrived safely to you and that you found our service easy to use. We look forward to offering you our services again very soon.

Rated 5 out of 5 stars

Good service

Good service. Friendly communications :-)

December 15, 2025
Unprompted review
Forwardvia.com logo

Reply from Forwardvia.com

Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)

Rated 5 out of 5 stars

Great service

Great service, have used several times now and they are always prompt, upfront with pricing, and easy to use. Won’t use anyone else!

December 3, 2025
Forwardvia.com logo

Reply from Forwardvia.com

Many thanks for your feedback, we're pleased that we continue to provide a great service and are very grateful for your continued support.

Rated 5 out of 5 stars

Efficient set up

Efficient set up. Fast delivery to EU.

December 3, 2025
Forwardvia.com logo

Reply from Forwardvia.com

Many thanks for your feedback , we really appreciate your comments. We look forward to offering you our shipping services again very soon.

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Rated 5 out of 5 stars

Excellent service

Excellent service. Used the service twice shipping to Canada. No issues.

December 4, 2025
Unprompted review
Forwardvia.com logo

Reply from Forwardvia.com

Many thanks for taking time to leave us feedback. We really appreciate your continued custom :)

Rated 5 out of 5 stars

They are fast

They are fast, safe and reliable, they handle the package with care and it arrives on time

December 6, 2025
Forwardvia.com logo

Reply from Forwardvia.com

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Rated 5 out of 5 stars

Incredibly reliable.

Reliable company, quick response time to inquiries. Items appear as ordered; nothing missing

November 26, 2025
Forwardvia.com logo

Reply from Forwardvia.com

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you.

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Rated 5 out of 5 stars

Great communication

Great communication, many choices of delivery, quick process.

November 29, 2025
Forwardvia.com logo

Reply from Forwardvia.com

Many thanks for your feedback, I'm pleased that we continue to provide a great service.

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, thank you!

November 28, 2025
Forwardvia.com logo

Reply from Forwardvia.com

Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)

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Rated 5 out of 5 stars

Super fast

Super fast, super professional, super Service, super company, again!

November 25, 2025
Forwardvia.com logo

Reply from Forwardvia.com

Thank you for your great feedback and lovely comments. We really appreciate it! :)

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