For You Personalised Gifts Reviews 

749
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and beauty of the personalized products. Many people appreciate the fast and efficient delivery service, noting that items arrive promptly and are often well-packaged. Reviewers frequently mention the overall good value and ease of ordering, making them happy with their purchases. However, some customers experienced significant issues with orders, including prolonged delays, items not received, and a lack of communication. A few people also felt customer service was unhelpful when problems arose, such as products delivered incorrectly or returned due to customs. Additionally, some reviewers noted minor discrepancies in product expectations, like less bold engraving or unexpected weight.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction with their purchases,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high quality of personalized gifts... See more

Service

People report ambiguous experiences with service, with many customers praising the great, quick, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Packaging was poor. I ordered a personalised bible for a christening gift. I didnt order the gift packaging as product was already quite expensive but the plastic bag it came in didnt even cover the b... See more

Rated 4 out of 5 stars

Gifts came in time stated, securely wrapped, and as seen on website. Easy to personalise. Writing on vase not as bold/ legible as have would have liked but there none the less.

Rated 5 out of 5 stars

Beautiful! I’m so happy with the personalised wash bag I purchased as a gift. It’s really good quality and holds plenty. It was a birthday gift for a friend and she absolutely loves it. She travels a... See more

Rated 5 out of 5 stars

Great experience, website had a fantastic selection to choose from and wonderful to be able to see a mock up of the finished engraving. Products delivered very quickly, we'll packaged and are really... See more


Company details

  1. Gift Shop
  2. Candle Store
  3. Corporate Gift Supplier
  4. Flower Delivery
  5. Gift Basket Store

Written by the company

We provide the perfect personalised gift for you and your loved ones. Find the exact thing you are wanting for any special occasion.


Contact info

4.1

Great

TrustScore 4 out of 5

749 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(749)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

E Barrett

I placed an order with this company on 16th January 2025. I received one of the items but still haven’t received the second item. I have emailed them on several occasions but no reply to date. Very disappointing as I was very happy with previous orders. It seems impossible to get a response from this company in order to rectify the matter.

January 16, 2025
Unprompted review
Rated 3 out of 5 stars

Good quality but cancellation system is poor

I am dissapointed as I emailed to cancel an initial order within 30 minutes as advised on the website as I wanted to rectify it...I did this with order reference number but did not get a response, therefore I had to purchase it , it was delivered but it is now not of use to me. However I have to say that my second order was lovely. Just be careful if you personalise an order as there is no reliable way to change it after despite cancellation advice on website.

February 28, 2025
Rated 4 out of 5 stars

Excellent and efficient service

Excellent and efficient service. The only thing is the packaging is not quite pleasant as a gift. Doesn’t need to a nice gift wrap but at least the box can be more decent. A little bit of disappointing.

February 28, 2025
Rated 1 out of 5 stars

No order received ordered 4 weeks ago

No order received ordered 4 weeks ago, no update, no tracking, emailed customer service got no response? Literally been scammed

February 6, 2025
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Hi Ellen

I'm very sorry to hear that you haven't received your order. We don’t seem to have heard from you, and we’d really like the opportunity to investigate this and resolve it for you.

Please reach out to our support team at support@foryou.ie, and we’ll be happy to look into your order status and provide a solution as quickly as possible.

Looking forward to assisting you.

Kind Regards,
Niamh.

Rated 1 out of 5 stars

Didn't receive my order

Didn't receive my order. They do not respond to messages and do not pick up the phone. I see the other comments here and I am not the first case. I want my money back !!!

January 23, 2025
Unprompted review
Rated 2 out of 5 stars

Missing item

Ordered a watch and a bracelet, the watch came and the bracelet didnt. I have tried contacting the company through email, phone call, live chat, every option available and nobody will get back to me. All I want is the item I paid for to be send out to me but its all robots working there, cant get through to a human to help me

January 21, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look