Bought V bucks for my nephew for Christmas, money taken from my revolut but nothing from beCharge. Emailed customer service and nothing back. Very frustrating and stressful so close to Christmas. 0... See more
Company replied
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Paid for mobile top-up, money taken from my Revolut account, but the code didnt appear on the page nor sent to my email. It already happened few times this year, but they have usually resend the code... See more
Company replied
Absolutely terrible website, I purchased a three voucher with crypto, & I never received it. I wouldn’t recommend such a terrible website to my worst enemy
Company replied
Could not find Spotify gift cards in any of the shops. Thankfully came across BeCHARGE. I was able to create Christmas themed gift cards with a personalised message.
Company replied
Company details
- Gift Shop
- Corporate Gift Supplier
- e-Commerce Solution Provider
- Gaming service Provider
- Mobile Network Operator
About beCHARGE Ireland
Written by the company
Here are the most asked questions :
FAQ : I have not received my code
FAQ : I have not received my code
Don't forget to check your spam folder for our confirmation, otherwise contact us and we will resend it. You can also always find your 20 latest codes in your account on the beCHARGE website.
Do not hesitate to contact our team if you have any problems. Please provide us with a screenshot with the error message.
Our technical support is always there to help you during office hours.
Our Strenghts
- Official reseller
- Payment method of your choice
- Receive the code instantly
- Secure website available 24/7
- Since 2009
beCHARGE is a platform that offers its users a multitude of services such as buying gift cards, online payment tickets, recharging prepaid mobile phones and sending money to people's mobiles abroad. The range of choices is vast and includes categories such as games, fashion, travel, entertainment, TV, music and theme parks. With more than 100 leading brands, beCHARGE is the ideal solution for a last-minute gift.
Contact info
2.4
Poor
45 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely terrible website
Absolutely terrible website, I purchased a three voucher with crypto, & I never received it. I wouldn’t recommend such a terrible website to my worst enemy
February 7, 2026
Unprompted review
Reply from beCHARGE Ireland
Hello, we are sorry you dod not receive your code immediately. We have already send the code to your e-mail and we hope you can still use it. Do not hesitate contacting our helpdesk again if necessary.
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Paid for 2 fortnite vouchers
Paid for 2 fortnite vouchers, took the money straight away but then it said cant be processed please try again later but the money is gone off my card. Not ideal at Christmas!
December 24, 2025
Unprompted review
Reply from beCHARGE Ireland
hello
please send a mail to our helpdesk so we can help you as soon as possible
beCHARGE team
Bought V bucks for my nephew for…
Bought V bucks for my nephew for Christmas, money taken from my revolut but nothing from beCharge. Emailed customer service and nothing back. Very frustrating and stressful so close to Christmas.
08/01/26 still waiting on a refund.
12/01/26 refund received.
December 23, 2025
Unprompted review
Reply from beCHARGE Ireland
our helpdesk will respond to you as soon as possible
thank you
beCHARGE team
Mobile Top-up service is poor
Paid for mobile top-up, money taken from my Revolut account, but the code didnt appear on the page nor sent to my email. It already happened few times this year, but they have usually resend the code relatively quickly. This time its been 24h and still no reply/ code received from them since i sent my first complaint. Very frustrating experience. Def not reliable service when you need it most! Please, fix it as this issue has been on for many customers for a long time.
December 10, 2025
Unprompted review
Reply from beCHARGE Ireland
We are sorry, but unfortunately there is sometimes a connection problem between the payment service and the bank! We always do our best to resolve this type of issue.
Please feel free to send an email to info@becharge.ie.
our helpdesk is available from 8am to 16:30pm
Scam company stealing money
Live in North of Ireland not another country. I bought a gaming voucher for my nephew in Dublin on Friday, by Wednesday still no code. Had to buy from Smyths.IE instead. Contacted customer service, asked for a refund and told I used the wrong site even though I didn’t. They can’t refund outside of Ireland. They refused to refund back to my card initially until I kept complaining. Customer service is shocking, caused so much distress on the run up to Christmas.
I did not buy from the wrong site because gaming vouchers have to be bought in Euro for a child in Dublin. If you can’t make refunds back to sterling why are you accepting payments and it’s discrimination to say people in the North cannot make a purchase on your site.
November 28, 2025
Unprompted review
Reply from beCHARGE Ireland
We have replied to you by email.
You have visited the wrong website!
It is very complicated to make refunds for purchases made on one website on another website in another country.
However, we have found a solution and have already replied to you by email!
Please use the correct website from now on!
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Issue resolved
Wouldn’t reccomend ordering out of their office hours
December 5, 2025
Unprompted review
Reply from beCHARGE Ireland
Hello, we would like to help you resolve your issue. To do so, please contact our support team at info@becharge.ie. We will be happy to look into the situation and help you find a solution.
payed for top up.still waiting on my…
payed for top up.still waiting on my code. was charged by paypal but no record of purchase on becharge site.
October 25, 2025
Unprompted review
Reply from beCHARGE Ireland
please contact our helpdesk at info@becharge.ie
Reply from beCHARGE Ireland
hello
the only one purchase you made on 11.03.25 has been sent to you
you can always find your 20 latest codes on our site in your account
you can always take contact with our helpdesk via info@becharge.ie
The payment did not show up on the…
The payment did not show up on the requested account in three mobile.
Please arrange refund
February 14, 2025
Reply from beCHARGE Ireland
hello
our helpdesk service has already answered you and wait for your response
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I was wrongly recharge instead 3…
I was wrongly recharge instead 3 network here in ireland for this I would like to refund my money back please your support is appreciated
January 15, 2025
Reply from beCHARGE Ireland
please contact our helpdesk at info@becharge.be
Reply from beCHARGE Ireland
Thank you very much for your feedback and your confidence in beCHARGE.
quickly and conveniently top up your…
quickly and conveniently top up your phone balance
August 15, 2024
Reply from beCHARGE Ireland
Thank you for your feedback! We are delighted that our service has met your expectations and that you are satisfied with the experience we offer you.
Reply from beCHARGE Ireland
Thank you for your feedback and your confidence in beCHARGE! We appreciate your feedback and are pleased that you are satisfied with our services.
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Reply from beCHARGE Ireland
Thank you very much for your feedback and your confidence in beCHARGE.
Reply from beCHARGE Ireland
Thank you very much for your feedback and your confidence in beCHARGE.
Zero problems
Zero problems, top up code in seconds. Nothing to complain about, thank you! Recommended
June 16, 2024
Reply from beCHARGE Ireland
Thank you very much for your feedback and your confidence in beCHARGE.
I didn't receive my 20 back that I have…
I didn't receive my 20 back that I have lost in last month.
They just refuse it sent new code or not get my refund back.
Rest of the time it was OK.
June 13, 2024
Reply from beCHARGE Ireland
hello
We've processed the refund, but when the money will be back on your account is out of our hands.
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Slow service, unreliable
Successful purchase but how long does it take to top up to my credit as it’s urgent. I’m in a rush and need to make a phone call but becharge.ie is taking its time to top up my credit, very disappointing…
Waited 20+ minutes putting this to 1 star because it’s actually embarrassing how slow your service is when it’s literally Monday afternoon??? Do your job please I gave you money and please deliver me credit to my number I need it c’mon.
No number to contact them, they’re a scam!!!
June 3, 2024
Unprompted review
Reply from beCHARGE Ireland
Hello, we'd like to help you solve your problem. Please contact our support team at info@becharge.ie. We'd be delighted to take a closer look at the situation and help you find a solution. Thank you and have a nice day
Reply from beCHARGE Ireland
We are delighted that our service has met your expectations and that you are satisfied with the experience we offer you.
Fast and troublefree experience....
March 29, 2024
Reply from beCHARGE Ireland
We are delighted to hear that you appreciate the speed and ease of use of our website. We look forward to serving you again in the future.
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