Brilliant experience and service from Iain McClay and Sally Bunnewell. Over several years Iain has guided me through various family matters. Iain has a way of giving you exactly the right advice at ex... See more
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I called Fosters for advice after losing my uncle though negligence and was told I had a case I was 50/50 about it all and mixed emotions but when speaking to Charlotte Bishop i soon made my up and an... See more
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The conveyancing team were very professional and efficient throughout my sale and purchase process. Regular updates and a friendly team took much of the stress away that usually comes with moving home... See more
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I have to say that Chloe Galindez has been extremely supportive and efficient in dealing with my case ! Nothing has been too much for her and she has responded quickly to reassure me all the way , s... See more
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Company details
- Personal Injury Attorney
- Bankruptcy Attorney
- Criminal Justice Attorney
- Estate Planning Attorney
- Family Law Attorney
- Real Estate Attorney
Written by the company
Fosters Solicitors LLP Founded in 1761 Fosters is an award-winning East Anglian law firm with offices in Norfolk and Suffolk, including Norwich, Wymondham and Lowestoft. We pride ourselves on having partners and solicitors who are highly trained in specialist areas. This is reflected by the firm and the number of our experts being recommended and recognised as leading individuals in the Legal 500 and Chambers guide to the legal profession. Our aim is to provide high quality service that you can trust, and we are proud to hold both Lexcel and Customer Service Excellence national accreditation, emphasising our commitment to client care. If we can help you with empathetic legal advice across any of our practice areas, which include: Business and Commercial; Crime and Business Defence; Family; Litigation and Dispute Resolution; Personal Injury, Medical Negligence and Inquests; Residential and Commercial Property and Wills, Trusts and Probate – please contact us on 01603 620508 or via our website for more information.
Contact info
William House, 19 Bank Plain, NR2 4FS, Norwich, United Kingdom
- 01603 620508
- enquiries@fosters-solicitors.co.uk
- fosters-solicitors.co.uk
4.8
Excellent
639 reviews
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Replied to 66% of negative reviews
Typically replies within 1 week
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Worst Solicitor Experience Ever – Stay Away from Foster Solicitors Lowestoft
I rarely leave reviews, but I feel compelled to warn others about my experience with Foster Solicitors Lowestoft. Buying a house is stressful enough without having to constantly chase your solicitor for updates, answers, or basic competence.
Throughout the entire process, communication was abysmal. Emails went unanswered for days, and I was often left completely in the dark about the status of my purchase. When I did manage to get through, responses were vague, dismissive, or contradictory.
To make matters worse, their attitude was unapologetic and unprofessional. I didn’t feel like a valued client; I felt like an inconvenience.
After months of delays and wasted time, Foster Solicitors Lowestoft decided they no longer wanted to proceed with my case. They failed to provide any specific reason for this decision, only referencing vague concerns about meeting their money laundering policy. This was especially confusing and upsetting given that the person who referred us to them was in the exact same financial and personal position as us, yet faced no such issues. The inconsistency and lack of transparency raise serious concerns about discriminatory treatment.
I would strongly advise anyone considering Foster Solicitors Lowestoft to look elsewhere. Buying a property is too important to entrust to a solicitor who can’t manage even the basics or treat clients with fairness and respect.
Thank you for your response.
With respect, I find your explanation unsatisfactory. If my application did not meet your AML requirements, that should have been identified and communicated from the outset — not nearly two months later, after repeated delays, ignored emails, and ongoing uncertainty. It is unacceptable to proceed with a client matter without first confirming they meet your basic compliance thresholds.
Even when you ultimately decided not to proceed, no one from your firm explained what part of my application was lacking or gave me an opportunity to resolve it. I was left completely in the dark. Thankfully, I found another solicitor who clearly explained the issue and guided me on how to address it — something Foster failed to do at any point.
To make matters worse, when I called to request an update on my searches, the staff member I spoke to was dismissive and rude, telling me that I was “not a priority at the moment.” That level of attitude and disregard is entirely unprofessional and added unnecessary stress to an already difficult process.
The overall lack of communication, respect, and transparency from your firm has been extremely disappointing.
July 4, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Dami,
Thank you for taking the time to share your experience. We fully appreciate how stressful buying a home can be, and I’m genuinely sorry that you felt disappointed in our communication and service during this important process.
While we cannot comment on the details without thoroughly reviewing your file, I understand how delays, unanswered emails, and unclear responses could feel distressing.
Regarding the decision to not proceed with your matter, this was taken in accordance with our strict obligations under the UK’s anti money laundering (AML) laws. As regulated solicitors under the Money Laundering Regulations 2017 and the Proceeds of Crime Act 2002, we are legally required to conduct thorough due diligence on all clients and transactions. This includes sometimes making sensitive decisions.
These requirements apply uniformly. Our duty is to be consistent, proportionate, and fully compliant—not to guarantee identical outcomes in every case. I’m afraid the information you provided, did not meet our requirements.
________________________________________
What We’d Like to Do Next
1. Offer a Formal Complaint
One of our Partners would welcome the opportunity to carry out a formal complaint review of your file with regards to your service concerns regarding communication and professionalism. The Legal Ombudsman allows law firms 8 weeks to carry out their review. You can arrange this by emailing enquiries@fosters-solicitors.co.uk within the next 7 days, to confirm if you wish to proceed with a formal complaint.
2. Keep Improving
Your feedback underlines the importance of clear communication, especially when sensitive legal procedures are involved. We’re taking this on board as we continue to refine our client service processes.
With kind regards,
Fosters Solicitors LLP
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Excellent company
Ashley roe and his team are excellent! Ashley is kind considerate, compassionate, easy to talk to, explains things in simple terms thats why i have used him twice now! I would highly recommend him! He has made buying and selling my property easier having him there to answer queries! Everyone at fosters are polite and pleasant to deal with on the phone and face to face with the receptionist at the wymondham branch she has been brilliant along with debby bluss and her team for buying my new property, debby is kind, compassionate, down to earth and professional! Fantastic firm to deal with!.
June 26, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Leah,
Thank you for the brilliant review for Ashley and everyone you dealt with at Fosters, your feedback has been passed on.
With kind regards,
Fosters Solicitors LLP
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If you are considering selling your business, your main concern is likely to be getting a price that you are happy with and being confident that this will be paid.
Having expert legal advice to guide you through the sale process is essential, to ensure that you do not unknowingly leave yourself open to potential claims, even after the sale has completed, which could drastically reduce the value you secure for your business.
We can help you sell your business with confidence.https://fosters-solicitors.co.uk/business-solicitors/corporate-law
Excellent service
We were made to feel welcome on arrival and our solicitor was friendly , approachable and professional..
July 1, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Lucy,
Thank you for your review on the friendly and approachable service you received.
With kind regards,
Fosters Solicitors LLP
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Tenant surrendering lease is a key aspect of commercial property law that affects both landlords and tenants alike. Whether due to business closure, relocation, or a change in strategy, understanding the legal process of lease surrender is essential. Our experienced Commercial Property Solicitors offer practical guidance on navigating lease termination agreements effectively and lawfully. https://fosters-solicitors.co.uk/insight/tenant-surrendering-lease
I recently sought legal assistance with…
I recently sought legal assistance with Forsters Solicitor and was fortunate enough to be assisted by Laura and Chloe. Throughout the process they have been professional and evidently expert on their field. I couldn’t be happier with the outcome. Their dedication made a challenging situation much more manageable, I am thankful and grateful for their support. I highly recommend their services.
June 24, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Avegail,
Thank you for your 5 star review and recommendation on the service you received, we are pleased to hear of the positive outcome.
With kind regards,
Fosters Solicitors LLP
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Will drafting is a crucial step in ensuring your final wishes are honoured and your loved ones are protected. If you want peace of mind and legal clarity, our Wills and Life Planning Solicitors can help guide you through every step of the process. https://fosters-solicitors.co.uk/insight/will-drafting
Recommendation of Foster’s Solicitors…
My daughter and I instructed Fosters to assist us in buying and selling our homes. They were patient and very efficient. Fosters worked hard to get the sale and purchase through in a timely way. They were really professional, it was not an easy road for them or us but they got us through. We have moved house and we are happy. I would recommend Fosters to anyone.
May 23, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Caroline,
Thank you for your review on the professional and efficient service you received from our conveyancing team.
With kind regards,
Fosters Solicitors LLP
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If you are starting a new business, there are a number of things you will need to think about before you start trading. One of the first things you will likely think about is officially setting up your business. We can help support your organisation getting off to the best possible start. https://fosters-solicitors.co.uk/business-solicitors/corporate-law
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Genuinely very impressed
Genuinely very impressed with the responsiveness and speed to assist, particularly from Tyler Clayton. I will certainly be using Fosters again in future.
June 13, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Jon,
Thank you for your great review on the prompt service your received from Tyler.
With kind regards,
Fosters Solicitors LLP
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Our Commercial Property team are experts in helping you secure and sell your commercial premises, as well as providing services surrounding licensed and franchised properties.
We have a wealth of experience and knowledge in supporting organisations of all sizes with all their commercial property needs – acting for a broad client base of developers, professional landlords and lenders in a wide variety of matters. https://fosters-solicitors.co.uk/commercial-property/business-premises
An amazing company with people that care about their clients.
I want to sincerely thank Fosters Solicitors for the exceptional support and representation I received during my personal injury claim. Lynn, Victoria, and Chris were fantastic from start to finish—compassionate, professional, and incredibly efficient.
Lynn was particularly reassuring throughout, always taking the time to explain everything clearly and making sure I felt informed and supported. Victoria handled the details with real care and precision, keeping everything organised and on track. Chris provided sound legal advice and was a calm, confident presence during what was a very stressful time.
Thanks to their hard work and dedication, I achieved a positive outcome, and I always felt like they had my best interests at heart. I wouldn’t hesitate to recommend Fosters Solicitors to anyone in need of help with a personal injury claim—they really do go above and beyond.
June 12, 2025
Reply from Fosters Solicitors LLP
Dear Duncan,
We are so pleased to hear of the really positive experience you received from Lynn, Vicky and Chris, in our Personal Injury department.
With kind regards,
Fosters Solicitors LLP
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When buying a leasehold property, you are only securing the leasehold interest and the right to live in that property for a set number of years, you will not own the property outright. By purchasing a leasehold you are agreeing to the terms of the lease granted by the person or company who owns the building or land the property sits on, usually known as the freeholder, landlord or the lessor. https://fosters-solicitors.co.uk/residential-property/leasehold
My case
Thanks to Chris Turner for his professionalism and persistence to get my case over the line.
He was so kind, totally honest and kept me up to date at frequent intervals.
Thanks again Chris, a great member of the Fosters team.
April 30, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Karen,
Thank you for your great feedback on the honest and kind service you received from Chris, we are pleased to hear your claim came to a successful conclusion.
Kind regards,
Fosters Solicitors LLP
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Remortgaging is a crucial financial move for homeowners looking to switch mortgages for better rates or more flexibility. Whether it’s to save money on monthly repayments, access funds for renovations, or consolidate debts, remortgaging can offer significant benefits. However, the legal processes involved can seem complex. Seeking the right legal advice ensures a smooth transition and avoids any costly pitfalls. This article explores everything you need to know about remortgaging and highlights the importance of legal guidance throughout the process. https://fosters-solicitors.co.uk/insight/remortgaging-legal-advice
Thoroughly recommended
Charlotte and Jack did a great job helping us draft an agreement.
June 2, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Lucy,
Thank you for your 5 star review on the great work received from Charlotte and Jack.
With kind regards,
Fosters Solicitors LLP
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Whether you are experiencing issues at work, or are leaving employment, we can help support you and protect your rights.
Whatever your role or industry, our employment experts can help advise you on your workplace problems and help protect your rights. https://fosters-solicitors.co.uk/personal-solicitors/personal-employment-law
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Service at its best
Chris was absolutely amazing. He absolutely delivered everything that was promised.
He updated us all the way. I can’t highly recommend him enough.
Is advice throughout was totally amazing. I would not consider dealing with anyone else.
I would’ve given him six stars if it was available.
Thank you to Chris and Fosters Solictors
June 6, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Stephen,
Thank you for your kind words and recommendation for Chris, we are so pleased you received such excellent service.
With kind regards,
Fosters Solicitors LLP
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At Fosters Solicitors, we have a dedicated team of professional and approachable property specialists who offer friendly and expert advice. We have extensive experience in helping our clients sell their property, and want to match your commitment to the process by providing quality and efficient service. https://fosters-solicitors.co.uk/residential-property/selling-your-property
I get this.
Solicitors are expensive, I know this.
I am an ethical coder. I know this.
Now you do to.
Ethics don't have to be expensive, however, offering your services in a comfortable office can be. I get this.
June 3, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear David,
Thank you for your 4 star review.
With kind regards,
Fosters Solicitors LLP
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We have considerable experience in property development, having dealt with the full range of transactions from small developments of a single plot to large scale residential or industrial development sites. We support our clients with expert legal advice on all residential and industrial developments. https://fosters-solicitors.co.uk/commercial-property/property-development
Speedy purchase
Fosters helped us to buy our house and were amazing. We had to complete really quickly and they achieved this for us. Special mention to Joe Oram who went above and beyond to help us. Highly recommend.
May 29, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Nina,
Thank you for the great review, your kind words have been passed to Joe and the team.
With kind regards,
Fosters Solicitors LLP
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We have been part of our thriving local community for over 260 years, and through our staff, clients and partners value the importance and passion for supporting people and initiatives that make our community network what it is.
Throughout the year, we host a calendar of events to help raise awareness and funds for charities and good causes, and to support the well-being of our colleagues and community partners. https://fosters-solicitors.co.uk/community
House sale and purchase
Throughout the whole process of our house sale and purchase the one line of communication we could rely on was with Fosters. Excellent service from start to finish!.
May 9, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Carl,
We are so pleased to hear of the excellent service you received from our conveyancing team.
With kind regards,
Fosters Solicitors LLP
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The Law Society awards accreditations to legal practices and solicitors who meet the highest standards of technical expertise and client service in specific areas of law. We are members of their Conveyancing Quality Scheme (CQS), which is the recognised quality mark for legal experts in buying or selling property, and is trusted by some of the UK’s biggest lenders. https://fosters-solicitors.co.uk/property-solicitors
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Fosters are brilliant!!
Fosters are brilliant. Every time I have a need for a solicitor Fosters have someone amazing to help me! This time Tyler Clayton was there to save the day! I can’t recommend him enough and urge anyone reading this to just save your time and money and stick with Fosters as they have never let me down xx
May 29, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Dawn,
Thank you for your high recommendation and lovely review on the excellent service you received from Tyler and Fosters.
With kind regards,
Fosters Solicitors LLP
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Data protection is an increasingly important area of compliance for any business that holds personal data – whether this relates to customers, employees or any other individuals. We can help you to fulfil your data protection obligations. https://fosters-solicitors.co.uk/business-solicitors/commercial-law
Reply from Fosters Solicitors LLP
Dear Mike,
Thank you for your 5 star review on the excellent service you received.
With kind regards,
Fosters Solicitors LLP
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We can help those developers looking to acquire land or premises for development.
Our experts appreciate you need clear, timely and diligent legal support to help you make the right decision and reduce the risks over a potential development site before you commit your hard-earned time and finances. https://fosters-solicitors.co.uk/commercial-property/property-development
I cannot recommend this firm enough
I cannot recommend this firm enough. Really, they worked so hard for us. Chris is such a down to earth person and so easy to converse with in what are really difficult circumstances. I don't think you could find better Fosters. Highly recommended!!
May 29, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Rebecca,
Thank you for your review on the excellent service you received from Chris, we are pleased to hear Chris helped you during a difficult time.
With kind regards,
Fosters Solicitors LLP
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Will drafting is a crucial step in ensuring your final wishes are honoured and your loved ones are protected. If you want peace of mind and legal clarity, our Wills and Life Planning Solicitors can help guide you through every step of the process.
Whether you’re planning for the future or reviewing and updating existing arrangements, Will drafting ensures that your estate is distributed according to your intentions. A legally binding Will minimises the risk of disputes and delays, safeguarding your legacy and the people who matter most.https://fosters-solicitors.co.uk/insight/will-drafting
It was a very difficult and ultimately…
It was a very difficult and ultimately unsuccessful business sale, we brought Fosters in after some months of negotiations, although the deadline was then very tight Josh and Polly worked quickly to produce an SPA within a week. They were always attentive, responsive and professional and when it became clear the sale was going to collapse Josh seemed to feel the frustration and disappointment almost as much as we did. We highly recommend them as having professionalism and the human touch in good balance
April 4, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Nicola,
Thank you for your positive review on the professional and empathetic service your received from Josh and Polly.
With kind regards,
Fosters Solicitors LLP
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The firm has again been highlighted for its desire to provide excellent customer service and client care, receiving confirmation for the fifth year in a row of its accreditation against the Customer Service Excellence Standard.https://fosters-solicitors.co.uk/insight/fosters-secures-cse-quality-mark
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Professional excellent service
Fosters has been very helpful and understanding, excellent solicitors top quality service lovely people to work with and highly recommended, chris turner is a delightful person to work with and excellent at his job.
May 27, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Patrick,
Thank you for your high recommendation and the lovely review on the excellent service you received.
With kind regards,
Fosters Solicitors LLP
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When couples separate or divorce, financial issues often become the most contested part of the process. Disputes over money, property, pensions, and debts can create long-lasting tension if not handled properly. This is where financial settlement disputes come into play – and why family law offers a framework to help resolve them fairly.https://fosters-solicitors.co.uk/insight/financial-settlement-disputes
We recently engaged Fosters Solicitors…
We recently engaged Fosters Solicitors for legal support on a commercial property purchase involving specialist finance, and we are extremely satisfied with the service we received.
James Allen was our solicitor on the matter, and his knowledge, professionalism, and responsiveness were outstanding throughout. He guided us through a complex financial structure with clarity and precision, ensuring all legal aspects were handled thoroughly and on time. James worked seamlessly with our lenders and other parties involved, helping to overcome any challenges swiftly and effectively.
His attention to detail and commitment to keeping us informed at every stage gave us complete confidence in the process. We wouldn’t hesitate to recommend Fosters Solicitors—and particularly James Allen—for any commercial property or finance-related legal matters.
May 23, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Lee,
Thank you for your 5 star review on the fantastic service you received from James Allen in our Commercial Property team.
With kind regards,
Fosters Solicitors LLP
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We have an experienced and professional team who can advise you on the intricacies of creating a trust, the potential taxation implications (positive and negative) and provide support and advice if you are a trustee of an existing trust. Wills and Life Planning Solicitors | Personal Solicitorshttps://fosters-solicitors.co.uk/personal-solicitors/wills-and-life-planning
I can not recommend fosters solicitors…
I can not recommend fosters solicitors enough they have done a great job for us
our solicitor was Chris turner who is such a lovely welcoming person
as our situation was involving a death in our family Chris made us instantly feel welcome and relaxed as did all staff we had contact with
thank you so much for everything you have done
May 21, 2025
Unprompted review
Reply from Fosters Solicitors LLP
Dear Andrew,
Thank you for your feedback regarding the warm and friendly service you received from Chris. Your feedback has been passed on.
With kind regards,
Fosters Solicitors LLP
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Fosters Solicitors is delighted to announce the renewal of its official legal partnership with landlord support service, the Eastern Landlords Association (ELA).
The deal sees the partnership now enter a tenth year with ELA members and staff receiving a number of benefits including free legal surgeries, discounts off Fosters’ services – and the organisations sharing digital and social media activity. https://fosters-solicitors.co.uk/insight/fosters-solicitors-and-ela-extend-partnership
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