Fosters Family Funeral Directors Reviews 1,512

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, compassion, and professionalism, highlighting how helpful and supportive they are during difficult times. The service provided is frequently described as seamless, efficient, and respectful, with many appreciating the personalized approach and the ease of the overall process. People also commend the excellent customer service and the clear, timely communication. However, some customers also noted issues with cost transparency, stating that no advice was given regarding expenses or affordable options. Additionally, a few people reported concerns about the handling of remains, mentioning delays in transferring loved ones to the chapel of rest and difficulties or distress experienced during the viewing process, which they found distressing.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, compassion, and... See more

Service

People report positive experiences with service. Customers consistently praise the exceptional care,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional support and... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers found the staff to be... See more

Product

Consumers find the product to be positive. Many reviewers express gratitude for the personalized options,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My mum and step dad unfortunately had to pre arrange my step dad’s funeral after a terminal cancer diagnosis in 2025. They used Fosters in Livingston and thats where we met the lovely Isla. From the... See more

Rated 5 out of 5 stars

Jess, and her team in your Perth branch were so supportive as we planned our Dad's final goodbye. The kindness, empathy and professionalism shown to us by Jess and her team made the most difficult, h... See more

Rated 5 out of 5 stars

Fosters Funeral Directors went above and beyond for our family. They looked after our loved one with such great care, compassion, and dignity especially Isla who was there for us at every stage, Ever... See more

Rated 5 out of 5 stars

From the moment of walking through the door not knowing how to arrange a funeral we were met by the lovely lynne who talked us thro everything, we were put at ease knowing my dad was in safe hands. Th... See more


Company details

  1. Funeral Director
  2. Cremation Service
  3. Funeral Home
  4. Funeral Insurance Company
  5. Non-Bank Financial Service

Written by the company

Fosters Family Funeral Directors has served the community for nearly two decades and is now an award-winning funeral director with funeral homes throughout Scotland. Above all, we pride ourselves on the quality of personal and professional service we provide to you and your loved one as you bid farewell. We know that thinking about you or a loved one’s funeral can be daunting, so we will guide and support you every step of the way.

We Charge Less So You Can Do More

Written by the company

We choose to charge less than other funeral directors so that you can do even more for your loved one when saying goodbye.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Caring, considerate, an outstanding funeral arranger.

I knew I was in safe hands from the first planning meeting with Lynne at Dunfermline’s Fosters. Her industry experience inspires trust and confidence, and she instinctively helped my family to make the right choices for my father-in-law, George. Lynne’s communications were warm and timely, which helped put my wider family at ease. Importantly, Lynne gave us the precious time we needed to sit with George whilst at rest and, our celebrant and funeral management team delivered a service which received high praise from our family and friends.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Isla Fosters Family Funeral Directors.

I would highly recommend Fosters. Isla at Livingston was helpful, considerate and compassionate at all stages of organizing my partners final journey. She checked in and ensured everything was ok. She answered all of my questions in a timely manner throughout and made a difficult time that little bit smoother.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service Ftom Fosters

The service we received from Lynne and the staff of Fosters was outstanding. Lynne dealt with all the arrangements for my husbands Funeral from beginning to end in a professional and caring manner . Our family are so thankful for the care Lynne gave to Mick and the warmth she showed to all the Family . So glad we chose Fosters .

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great support at a difficult time.

Following the sudden and unexpected passing of our lovely sister we were of course all ‘at sea’ but thankfully found the support of Angela in Foster’s Stirling office.
Angela was excellent in not only offering support and condolences but knew exactly what practical steps we needed to take.
In the circumstances Angela was more than willing to accommodate some indecision on our part and never placed us under any sort of pressure.
Foster’s is an excellent company to deal with , with professional, caring and compassionate staff. I would not hesitate to recommend them.

November 10, 2025
Unprompted review
Rated 4 out of 5 stars

Seamless

Seamless, good communicators. Service went perfectly. Only slight criticism was the choice of flowers represented on the website - rather uninspiring however we overcame that by sending pictures of what we wanted

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Dunfermline branch

Dunfermline branch. Lynn couldn’t have been more understanding and caring. From the beginning to the end and beyond she was so helpful in every way. It was personalised to my needs for the passing of my husband.I would highly recommend Fosters for caring for your loved one.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

I really can't thank (Angela) Fosters…

I really can't thank (Angela) Fosters funeral home enough, for all the help i got from them concerning my brothers funeral. They did everything for me, from start to finish.
At this sad time, you feel so stressed and unhappy that you are thankful for all the help you can get which they thankfully did. This allowed me time to grieve for my brother instead of rushing about organising things. This company does all that for you.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Jess was wonderful

Jess was wonderful, understanding and did all she could to make it as easy as possible for me and my family at such a difficult time. I feel like they went above and beyond to help

November 14, 2025
Rated 5 out of 5 stars

very pleasant experience

wee lassie in perth sold me my funeral plan. was in lidl a few minutes away and she let me come in straight after shopping to organise my plan. very acomodating. put up with me asking a thousand questions and answered every one. nice to not feel like im just a walking purse, lass made sure i had my wits about me so i knew what I was purchasing and checked many times to make certain i was okay to go ahead. seemed genuine caring for my wellbeing.. more than OTHER FUNERAL CARE COMPANYS do ! !,
i think they will care for me and my daughter's very well when the time comes. Will NEVER GO to a certain different local funeral company again..... thank you Fosters you have raised my opinion of undertakers..credit to wee lassie

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Care and respect when you need it most

From start to finish Fosters treated us and my Father (who had passed) with dignity and care. From the moment they came to the house to the day of the funeral, they were calm, respectful and went out of their way to help us. The day of the funeral was also run so well, from the cars to team managing the day, it all looked so smart and ran like clockwork, Christine did an amazing job. They really were our rock during a the worst period of our lives and we cannot thank them enough. Angela in particular was always there with a kind word or reassurance when needed and knew when to give us space and when we needed a cuddle. We would highly recommend their services.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

amazing

I honestly can’t recommend Lynne enough, everything was so much easier with her helping us through it, she was so kind,caring and very professional nothing was too much bother, thank you so much again for making such a hard time that little bit easier with your help

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

So grateful to Lynne at the Dunfermline…

So grateful to Lynne at the Dunfermline branch for all her help during a very difficult time. She went above and beyond to make sure everything went to plan and most importantly stress free. Lynne was very friendly and so helpful.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

We felt that we were listened to

We felt that we were listened to. The representative Jess was very sensitive helpful and suggestive. She also allowed us to tailor our own particular needs for the planning of the funeral. We were grateful for the opportunity to work hand in hand together to make the day run very smoothly. She also kept us informed every step of the way including after service.

October 22, 2025
Rated 5 out of 5 stars

Would highly recommend.

Would highly recommend.
The staff at fosters were fantastic, so easy to talk, they showed amazing respect throughout the whole process of my brothers funeral arrangements, they looked after him with great care and made the day as comfortable as possible for his sons and the rest of his family and friends.
Absolutely amazing people, thank you

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fosters Funeral Directors went above…

Fosters Funeral Directors went above and beyond for our family. They looked after our loved one with such great care, compassion, and dignity especially Isla who was there for us at every stage, Every request we had was met with kindness and understanding, and they supported us through every step at such a sad and difficult time. The whole team were exceptionally compassionate, kind, and professional — we truly cannot rate them highly enough. Thank you for everything you did for our family.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

The team at Fosters were brilliant from…

The team at Fosters were brilliant from the time Stephen and David arrived to collect Dinah, till we said our goodbyes and laid her to rest.
There's was a blip when we saw the colour of the wicker casket, and it wasn't as per the brochure. However Angela arranged for flowers to be changed and they were perfect. I must say how awesome Stephen was, he took time off from holidays to attend to Dinah, and was very comforting as he managed the service and drove our car. Thank you all.

September 25, 2025
Unprompted review

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