Pinnacle Home Services Sacramento Review and Complaint
This is a true account of my experience in dealing with Pinnacle Home Services and Jim Lopez.
Pinnacle home service, aka Pinnacle Pest Control aka Foundation Fixed in Sacramento, Calif., Jim Lopez. In summary I was basically scammed. The results they promised both verbally and in their contract were not delivered and unachievable based on the product manufacturer.
For a sinking foundation, they said raising my sub-floors would fix. Any engineer, professional foundation company or anyone who knows about structural weight distribution would tell you that is not possible, but how was I supposed to know? I trusted this company as the "expert".
My floors were level and ready to lay flooring down, before they distorted the flooring and caused it to become un-even. Said they would fix cracks, bait and switch to saying half of cracks from inside. I have contacted the CSLB and recommended a license suspension. Caused thousands of dollars in lost rental income and delays in the project costing more money.
Jim Lopez either knew beforehand that this cockamamie idea of his would never deliver what he promised because crawl space jacks are NOT designed to lift the foundation, or he had no business working on foundational structure work. What he sold me was a lie.
Permits are the responsibility of the contractor and they pulled no permits nor submitted any plans to an engineer. They were very deceptive and misleading, and engage in un-ethical business practices. I do not recommend working with this company.