Foundr Reviews 542

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting its speed, friendliness, and the personalized approach. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, especially regarding the valuable resources and coaching programs. However, some customers expressed dissatisfaction with the subscription process, citing issues with automatic renewals and a lack of clarity regarding trial periods and charges. A few people also mentioned difficulties in reaching a live person for support, receiving what they felt were canned responses, or encountering unhelpful representatives when trying to cancel their plans.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, professionalism, and genuine... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its superb quality,... See more

Service

Customers consistently note positive experiences with service, highlighting the value of resources like... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. Many customers express frustration over unexpected... See more

Website

People report positive experiences with the website. Many customers praise the abundance of information,... See more

Based on these reviews

Rated 5 out of 5 stars

The Foundr program is perfect for anyone wanting to start an e-comm business. You have access to thousands of resources - videos, small group coaching sessions and the one-on-one coaching is the most... See more

Company replied

Rated 5 out of 5 stars

I cannot praise this company enough. The value for money is insane. I have taken so many courses in e-comm from many experts, most of which are more expensive. With Foundr, all the education and cours... See more

Company replied

Rated 5 out of 5 stars

I have been loving the private coaching and the entire online platform foundrs has is bomb. The one of one coaching is super helpful and the live trainings have helped me hit the ground running. It's... See more

Company replied


Company details

  1. Media Company

About Foundr

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

542 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thank you Foundr!

Thank you Pearl for your understanding and support. Thanks Foundr!

October 27, 2025
Foundr logo

Reply from Foundr

Thank you so much, Mr. Russell! We’re delighted to hear that Pearl was able to support you and that you’re enjoying your experience with Foundr.

Rated 5 out of 5 stars

I have been loving the private coaching…

I have been loving the private coaching and the entire online platform foundrs has is bomb. The one of one coaching is super helpful and the live trainings have helped me hit the ground running. It's definitely is an abundance of information, if your seriously about launching your e-commerce brand this is the short cut. If you're willing to put the work in you will definitely reap the rewards.

October 22, 2025
Unprompted review
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Reply from Foundr

Wow, thank you so much for sharing this, Natasha! We’re so glad to hear that you’ve been enjoying the private coaching and live trainings. It’s great to know that the Foundr platform has been a valuable resource in helping you hit the ground running with your e-commerce journey. We truly appreciate your dedication and kind words, keep up the amazing work, and we can’t wait to see your continued success!

Rated 5 out of 5 stars

Amazing Value

A great company offering amazing value. They think along in your process and like to meet you where you’re at. Great work!

October 20, 2025
Unprompted review
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Reply from Foundr

Thank you for your feedback, Steven! We’re delighted to hear you’ve had such a positive experience and that our team could support you right where you are in your journey. We’re here to keep helping you move forward and reach your goals!

Rated 5 out of 5 stars

It's very helpful and informative

It's very helpful and informative. I am learning a lot. It is beneficial for all the entrepreneur like me in order to grow our business. Sales is hard and they are teaching a lot on how to find your dream clients and leads. Thank you very much keep going God bless

October 16, 2025
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Reply from Foundr

Thank you so much for your kind words, Charlene! We're grateful to hear that you’re finding the content helpful and that it’s supporting you in growing your business. Sales can definitely be challenging and it’s great to know our lessons on finding dream clients and leads are making a difference. We truly appreciate your support and we’re cheering you on every step of the way!

Rated 5 out of 5 stars

Foundr+ is the best mentorship program…

Foundr+ is the best mentorship program I’ve truly pushed myself to getting that end goal- of becoming an entrepreneur! The community, courses and guidance is top notch, not to mention my mentor Jackie Mak, is so professional and truly inspirational.

October 7, 2025
Unprompted review
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Reply from Foundr

Wow, thank you so much for the amazing feedback, Snez! We’re beyond thrilled to hear that Foundr+ and your mentor, Jackie, have helped you stay motivated and focused on your entrepreneurial journey.

Keep going and we can’t wait to see where your journey takes you next!

Rated 5 out of 5 stars

Made a mistake on the subscription

Made a mistake on the subscription, and they allowed me a full refund at a time when I really needed money. Thank you to your kind and understanding team!

September 26, 2025
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Reply from Foundr

We’re grateful for your feedback and happy we could support you when it mattered most, Alex! Thank you for taking the time to share your experience with our team.

Rated 5 out of 5 stars

Courses that meaningfully train your…

Courses that meaningfully train your team on key aspects of business such as sales and marketing.
Helpful and fast to respond support team.

September 10, 2025
Unprompted review
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Reply from Foundr

Thank you for the kind words, Louis! We’re so glad our courses are helping your team grow in sales and marketing and that our support team has been able to assist quickly. We truly appreciate your feedback!

Rated 5 out of 5 stars

Foundr courses are absolutely worth of…

Foundr courses are absolutely worth every penny, the content is super valuable. I signed up for a full year of Foundr+ which gives me access to all there courses on the platform.

September 6, 2025
Unprompted review
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Reply from Foundr

Thank you for the amazing feedback, Andrea! We’re so glad you’re finding Foundr+ valuable and worth the investment. Excited to see all you achieve this year!

Rated 5 out of 5 stars

Amazing content and support team

I had an issue with the membership I selected, and the support team was quick and fair given the circumstances. That alone is worth the 5 stars in this day and age, but the high quality content really seals the deal.

Would recommend to any entrepreneur looking to level up their ecom and marketing skills!

August 18, 2025
Unprompted review
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Reply from Foundr

Thank you so much for your thoughtful feedback, Leo! We’re glad our support team was able to resolve your membership issue quickly and fairly. We also love hearing that the content has been valuable for your growth.

We truly appreciate your recommendation and we’re excited to keep supporting you as you level up your ecommerce and marketing skills!

Rated 5 out of 5 stars

Foundr is really great

Foundr is really great, the quality of the information they share is supreme, very complete. They have a very good teaching method and also the material they share along with the bonus material are very useful and practical.

July 31, 2025
Unprompted review
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Reply from Foundr

Thank you so much for your feedback, Paola! We're glad to hear that you're enjoying the quality of our content and finding the teaching methods, materials, and bonus resources practical and valuable. It's always our goal to make learning as actionable and effective as possible, so it means a lot to know that it's making a real difference for you.

Rated 5 out of 5 stars

Great IT responce


⭐️⭐️⭐️⭐️⭐️
Conan from the IT team was outstanding! He responded to my email within 30 minutes and resolved my issue in just a few minutes. Quick, efficient, and incredibly helpful—great support experience.

July 30, 2025
Unprompted review
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Reply from Foundr

Thank you so much for taking the time to share your experience, Erika! We're happy to hear that Conan was able to assist you so quickly and effectively. Providing prompt and helpful support is something we strive for and it's wonderful to know that Conan delivered just that.

Rated 5 out of 5 stars

Want to, but dont know how? You are in the right place

I had an idea, with absolutely zero knowledge how to go about making it a reality. Strangely enough, Foundr found me in a very strange way, at the perfect time. I joined the 1 on 1 mentorship programme and I can confidently say that my business would not be what it is today without the guidance and support the programme gave me. Thanks to Nathan, Natasha and of course the lovely Leah. You guys are legends and I appreciate what you have done for me and my bizo

July 31, 2024
Unprompted review
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Reply from Foundr

Thank you so much for sharing this, Jesse! It means the world to hear how the 1-on-1 Coaching Program helped turn your idea into a thriving business.

Massive congrats on everything you’ve accomplished so far, and we can’t wait to see where you take your bizo next!

Rated 4 out of 5 stars

So far so good

So far so good. I had a slight issue and the support team resolved within minutes.

July 22, 2025
Unprompted review
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Reply from Foundr

Thank you so much for the feedback, Neil! We’re really glad to hear everything’s going smoothly so far, and that our support team could help right when you needed it. We're here for you every step of the way!

Rated 1 out of 5 stars

terrible company.

terrible company.
Charged me for things i didn't want and lots of hidden fees.

I have no respect from them.
Worst experience i have had with a company ever.

July 22, 2025
Unprompted review
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Reply from Foundr

We're truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. It's never our intention to charge for anything unexpectedly or cause frustration through unclear fees. We’d like to make this right.

We have sent you an email to work toward a resolution. Your experience matters to us, and we’d like the opportunity to regain your trust.

Rated 4 out of 5 stars

Good material. Good customer service

Good material. Great customer service. I was not able to access the website a couple of days. Then my subscription expired before i was able to consume that one course i was really interested in . When i complained they compensated(after minor back and forth) by extending my access by a couple of days. I would give them a 4.5 instead of a 4 if i knew how to.

July 14, 2025
Unprompted review
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Reply from Foundr

Thank you so much for sharing your feedback, Mohammad! We're glad to hear you found the material valuable and had a positive experience with our support team overall.

That said, we’re sorry to hear about the access issues and the initial back-and-forth. You absolutely deserve a smooth experience from start to finish.

And thank you for the 4.5-star spirit, Mohammad!

Rated 5 out of 5 stars

Foundr Unparalleled Mentorship Movement

Foundr is unparalleled, only 11 days into the course and I am thrilled. The Foundr course not only provides solutions to a lot of the questions I have in mind... It also broadens my horizon about ecommerce todate. The courses are clear, easy to understand and very well organised. No hype, no hidden agenda, just pure practical guidance. The more I watch the lessons and fill in the workbook, the more enthused and inspired I become. mong many courses I have paid for and followed... There's no comparison. Simply, REMARKABLE! Thanks to the Tutors and Foundr's crew... Their work is incredible! Best wishes to the Foundr crew and all the courageous ecommerce entrepreneurs, particularly novices like me... Keep on Keepin' on... Foundr's course truly worth it!

July 4, 2025
Unprompted review
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Reply from Foundr

Thank you so much for feedback, Ruby! We're thrilled to hear that you're finding the course so valuable just 11 days in. It’s great to know that the practical, no-fluff approach is helping answer your questions and expanding your perspective on ecommerce.

Wishing you continued inspiration and success as you work through the course! You've got this, and we're here to support you every step of the way.

Rated 5 out of 5 stars

Great experience!

The platform has amazing courses and resources.
And the thing I liked the most was the easy communication with the support team at the time I needed help.
I truly recommend it!!!

July 10, 2025
Unprompted review
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Reply from Foundr

Thank you so much for your feedback, Luciana! We're excited to hear that you’re enjoying the courses and resources on the platform. It's also great to know our support team was there for you when you needed help. We always aim to make communication as smooth and helpful as possible.

Wishing you continued success on your journey!

Rated 5 out of 5 stars

Founder courses have been perfect for…

Founder courses have been perfect for me as a new entrepreneur figuring out where to start and how to take action. I have been spinning my wheels on my new business venture for ages because I wasn’t sure where or how to begin. Foundr has given me the confidence to take action. Everything is set out in an easy to follow format, providing all of the step by step information, and helps you build the confidence you need to actually bring your ideas to life. Highly recommend!

July 6, 2025
Unprompted review
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Reply from Foundr

Thank you so much for your feedback! We're absolutely thrilled to hear that Foundr has helped you break through the overwhelm and take confident steps forward in your business journey. That feeling of spinning your wheels is so common in the early stages, and it's incredibly rewarding to know our courses have given you the clarity and direction you needed.

It means a lot to hear that the step-by-step format resonated with you and made the process feel more manageable. We're cheering you on as you continue to bring your ideas to life and we can’t wait to see where this journey takes you.

Rated 5 out of 5 stars

Bravo #FOUNDr - über cool online, expert e-commerce branding/marketing platform

Fell into #FOUNDr's cool learning web - hearing Nathan (FOUNDr magazine man turned e-commerce guru with his virally successful "Healthish" timed-waterbottle he runs with his GF) casually spin various brand success stories, during a generous 5-day freebie intro course.

FOUNDr also offers a monthly or annual membership plus premium coaching programs - typically working to guide, inspire & inform any physical product owners - to fast-track their journey by following their fresh yet cautiously geared frameworks (including validatation through to launch).

Loved his vibe - and his FOUNDr zoom mod/MC, Leah - both professional yet friendly creatively sharing a bunch of contemporary social skills, tools & tricks, without any puffy, OTT delivery.

Am currently considering doing their annual membership - even tho' I don't have a physical product yet (but watch this space, see it would be an amazing journey and go love the idea of improving something that already exists - with a twist!). But also still interested because I still see immense value in their cool, Aussie community on Circle - offering immersive learning, with weekly experts jumping on to do lives, covering VIP social platform topics we need for content creation - even if I end up being the product and boosting the services I offer, just for now (given I am a content creator/editor).

And as I ask their customer support endless questions - Conan and his easily emailable online messaging team (shout outs to Katrina + Pearl too) has been delightfully and politely - very responsively - getting back on EVERYTHING (which is a lot more than I can say for many other learning foundations - that push hard at the start, but fail to deliver once they've hooked you onto their email database).

Bravo! Love the lives are at normal Aussie times too - very refreshing not having to set my alarm to catch the 4AM USA lives on other learning platforms

Check them out. Thankful to find such a fab Oz-based community to thrive in!💕

July 3, 2025
Unprompted review
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Reply from Foundr

Thank you so much for this feedback! We’re absolutely thrilled to hear how much you’ve connected with Foundr and the experience so far. It’s clear you've immersed yourself in everything from Nathan’s inspiring brand stories to the real-time value in our Circle community and live expert sessions.

We especially love that you’ve picked up on the vibe we strive to cultivate: professional, friendly, creative, and grounded in real value without the fluff. Shoutout to Leah, Conan, Karina, and Pearl for making your journey smoother.

Even if you’re still exploring your physical product idea, we’re so glad you can already see how the tools, frameworks, and support inside Foundr can apply just as powerfully to service-based creators.

Thanks again for the shoutout and for sharing your journey with us.

Rated 5 out of 5 stars

Foundr is THE Go-to Place

I have been following Foundr since I was in 9th grade. Their magazines had me hooked for hours on end, and are still to date the best quality entrepreneurship magazine out there.

Coming to their courses - amazing video graph to keep you engaged, a plethora of allied learning resources, workbooks, progress trackers and cross-course references attached to give you a 360° learning experience. The course catalog is vast, and if you're looking for e-commerce training - you're in it's heaven. Even if not, there's a bunch of really great business, entrepreneurship and other side income programs that'll transform you for the best! =)

June 29, 2025
Unprompted review
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Reply from Foundr

Thank you so much for sharing this incredible review! It truly means the world to our entire team to hear how Foundr has been part of your journey since 9th grade — that’s amazing.

We pour a lot of heart into everything we create, from our magazine to our courses, so hearing how it’s made a real impact on your learning and growth is genuinely appreciated.

Keep going — the best is yet to come!

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