Four Seasons Future Planning  Reviews 

166
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Highly recommend this company. Clear communication at a pace to suit you. Professional and transparent from start to finish. Tailored wills and power of attorney. Informed of each cost at each stage.... See more

Rated 5 out of 5 stars

we had our will sorted by lee, he was very profesional and explained evrything well. would recomened to any one. excellent.

Rated 5 out of 5 stars

Highly recommend this company. Clear communication at a pace to suit you. Proffessiinal and transparent from start to finish. Tailored wills and power of attorney. Informed of each cost at each stage... See more

Company replied

Rated 5 out of 5 stars

Peter, the consultant that helped guide us through the Will and LPA process was wonderful. He gave us all the information we needed to make an informed choice and brought to our attention many things... See more

Company replied

Company details

  1. Paralegal Services Provider

Written by the company

Four Seasons Future Planning Ltd is an award-winning company which specialises in will writing and also estate planning in the form of trusts. In addition, we offer Lasting Powers of Attorney and support with both probate and executorship. As part of our service, we offer free basic wills for both individuals and couples living in England and Wales, saving on average £114 per individual when compared with the cost of having a will drawn up by a solicitor. We pride ourselves on providing a professional, reliable service whilst at the same time guiding clients sensitively through a process which can sometimes be quite daunting. Many of our clients have commented on how friendly and supportive our staff are and appreciate the fact that we are always able to respond to queries quickly and efficiently. One of the benefits of our service is that we can offer a range of appointments throughout the day, on weekday evenings and also on Saturday mornings. These can take place over the phone, by Zoom or even face to face in our offices or in your home if you prefer (depending on your location). Four Seasons Future Planning Ltd - Caring for your loved ones' future today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(166)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great advice and friendly manor

My husband and I spoke to Matt, he explained all our options to us without any pressure. We’re both happy with our decisions and would recommend him to any of our friends

September 2, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards

Advertisement
Rated 5 out of 5 stars

Enlightening Experience

My wife and I had a wonderful and enlightening consultation with a young lady named Debby. She put us both at peace from the beginning and explained the process of arranging our wills in detail. Several matters were pointed out to us that we had not given any thought to, which resulted in us having greater peace of mind over the whole experience. We then moved on to arranging a Lasting Power of Attorney, and words failed me in describing how much assistance we received overall.

My wife and I have no problem with recommending Four Seasons Future Planning to our family and friends; in our opinion, any person dealing with them will receive sound, helpful advice.

August 20, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards

Rated 5 out of 5 stars

Well I had a brilliant consultation with Peter today

Well I had a good chat with Peter Stevens today. He was spot on the agreed time when he rang. We had a very good and easy to understand consultation about what I could do for writing my will and advice for Power of Attorney. I decided to go with his first class recommendations which he made so easy to understand. He has such a calm way of setting out what I need to do and helped me with my requirements. I feel so much better now that I have things in place for my family when I have passed. I can only HIGHLY recommend this company and Peter if you need to make clear your wishes for your future for your family when they need it. Thank you very much Peter and Four Seasons.

August 19, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards



Rated 5 out of 5 stars

Absolute first class professional…

Absolute first class professional service. Can highly recommend.

August 13, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons Future Planning pride ourselves on client service, with being a family company we can provide the care needed in any circumstances, should you need our help in the future please contact us. kind regards

Rated 5 out of 5 stars

Excellent service

Peter, the consultant that helped guide us through the Will and LPA process was wonderful. He gave us all the information we needed to make an informed choice and brought to our attention many things we hadn’t even considered. We’d like to thank him for his professionalism but also for keeping the serious subject matter light hearted.

August 12, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Advertisement
Rated 5 out of 5 stars

The member of staff fully described the product.

The member of staff fully described every type of Will we could have and he did not pressurize us at all. We were given plenty of time to make a decision. The member of staff was very knowledgeable and friendly.

August 8, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Rated 5 out of 5 stars

Very quick and helpful service

Very quick and helpful service. Would certainly recommend.

August 7, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Rated 5 out of 5 stars

Good service

Peter was very helpful and knowledgeable about the services on offer and answered all of my questions relating to the will that I purchased.

August 5, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Rated 5 out of 5 stars

Outstanding service

Martin was friendly, super helpful and very transparent about costs and possible issues. Made the process of getting the will, trust and LPA as easy as such a sensitive subject can be, was direct but also sympathetic.

August 6, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Advertisement
Rated 5 out of 5 stars

Excellent explained everything very…

Excellent explained everything very clearly asked us what we wanted advised the best way to do it and was not expensive they are on call no matter what time of day would recommend them everything

August 5, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Rated 5 out of 5 stars

Great call with Peter

Great call with Peter. Relaxed and friendly whilst discussing a sensitive topic.

July 19, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Rated 5 out of 5 stars

Our experience with Emily

We dealt with a lady called Emily, who was very helpful & understanding and realised that as old people, my wife & I take time to understand the finer details.She explained everything as simply as she could and couldn’t have been more helpful.

July 15, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Rated 5 out of 5 stars

First-rate service

First-rate service, and very sensitively handled. Everything was set out very clearly and professionally, and I did not feel pressured or obligated. The person who dealt with preparing my will was respectful and understanding. Highly recommended.

July 15, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Advertisement
Rated 5 out of 5 stars

Friendly service

Friendly service, explained everything well. I felt I understood everything and I was listened to.

July 5, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Rated 5 out of 5 stars

10/10 service from Peter

Fantastic call with Peter who took the time to listen to my concerns, explain the options in simple terms that I could understand, and help guide me to choosing the right product for my peace of mind, and with a finance plan in place to help with the cost

July 2, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Rated 5 out of 5 stars

Emily put us at ease with what is an…

Emily put us at ease with what is an emotional subject. She handled our business with sensitivity and understanding. Definitely a professional company with fantastic standards.

June 24, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Rated 5 out of 5 stars

A wonderful, patient service

A long call, expertly handed with patience, understanding, kindness, and little bit of humour.

My parents and I discussed a complex plan with Peter, who guided us through all of our options, and answered all of our questions, making us feel comfortable and knowledgeable about our choices. Thank you!

June 13, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Advertisement
Rated 5 out of 5 stars

very helpful and informative

Peter was very helpful and informative. No pressure to agree to additional services.

June 17, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Rated 5 out of 5 stars

I seriously recommend Four Seasons Future Planning

I am so glad that I followed a random question on facebook. It asked about wills and, being curious, I read through the many replies. Several people said how great they had found the service with Four Seasons Future Planning so I had a look. The site was easy to follow and I was intrigued about the possibility of having a will written for free by experienced professionals. We all love a bargain! I asked for a consultation and wrote some notes for myself on what I wanted to include and achieve with the will.
I spoke with a really friendly and helpful gent (Peter) who patiently listened to what I needed to do with my assets etc. He talked me through a few points and most helpfully to me, he explained what I needed to do in order to distribute my valuables to my satisfaction instead of them automatically going to my ex. Peter was knowledgeable, emailing me appropriate links so that I could take the time to read into the concepts he was introducing me to. Arranging a will can sometimes be daunting, people dislike thinking about their demise, they may have superstitions or have complex legal requirements, so having everything explained clearly and being able to ask questions is a big plus. Peter used relatable anecdotes and wicked humour to make a necessary evil feel less like having a root canal and more like we were just chatting - at times it became akin to a game show!
I was reassured by the time that Peter took to make sure that I fully understood both the process and the time frame of taking my will from the discussion stage to being able to hold a copy in my hand. At no stage did I feel rushed or out of my depth. I seriously recommend Four Seasons Future Planning, they made a potentially sad but necessary job seem much less complex than I had anticipated and I even came off the phone with a smile on my face. 10/10 for customer satisfaction.

May 16, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward

June 3, 2024
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your kind review, Four Seasons future planning pride ourselves on client service, with being a family company we can give the care needed in any circumstances, should you need our help in the future please contact us. kind regards


The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look