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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness and responsiveness. Many people appreciate the quick response times and the team's willingness to go above and beyond to provide clear and effective solutions. The website and user experience are frequently described as modern, clean, and easy to customize, with smooth functionality and a wide range of features. Some people were dissatisfied with the support, mentioning slow response times and a perceived lack of ownership in resolving issues caused by the company's own system.

What people talk about most

Customer service

Customers consistently report highly positive experiences with customer service. Many reviewers praise the... See more

Staff

Clients share overwhelmingly positive opinions on staff, consistently highlighting their professionalism,... See more

Response time

Consumers find response times to be overwhelmingly positive. Many reviewers highlight the quick and precise... See more

Website

People report positive experiences with website themes, praising their modern, clean, and customizable... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the tools and themes are easy to... See more

Based on these reviews

Rated 5 out of 5 stars

These guys are the real deal! Not only is the Theme itself super slick, modern, clean, fast and very very compatible with everything else Shopify, but the support is literally second to none! Respon... See more

Rated 5 out of 5 stars

Foxecom has been outstanding to work with. Their team is always available, incredibly helpful, and consistently goes above and beyond whenever we need assistance. From theme setup to support with thei... See more

Rated 5 out of 5 stars

We recently switched to the HYPER theme by Foxecom, and it completely transformed our store! The design is modern, attractive, and packed with unique features. Their customer care is outstanding – sup... See more

Rated 5 out of 5 stars

I’ve been using both Zest and Sleek for over a year, and their support is really good. They respond quickly – often within minutes – and almost always resolve issues the same day. They’ve helped... See more


Company details

  1. e-Commerce Solution Provider
  2. Business Development Service
  3. e-Commerce Service
  4. Software Company

Written by the company

FoxEcom develops robust and flexible front-end solutions for growing SMBs. Impact sales, costs, and profit all at once. We empower 8,000+ businesses with well-fit offerings and exceptional customer support. _____________________________________________ Foxify: #1 conversion-focused & smart Shopify page builder for growing SMBs. It delivers everything you need for a rich design, strong performance, optimized storefront experience, and boosted revenue. _____________________________________________ Zest: effective & flexible M-focused Shopify theme to create incredible shopping experiences that convert. Best for high-volume brands with the edge on storytelling. _____________________________________________ Minimog: next-gen Shopify theme to set up and launch your store in just a few days. Perfect for new brands who look for an affordable and impactful front-end tool. _____________________________________________ FoxKit: all-in-one upsells & conversion-boosting Shopify app that will take your sales & AOV to the next level. _____________________________________________ Join us to craft the future of outstanding shopping experiences for optimal conversion rates and brand growth!


Contact info

4.9

Excellent

TrustScore 5 out of 5

415 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Outstanding Customer Support & Stunning Hyper Theme!

We recently switched to the HYPER theme by Foxecom, and it completely transformed our store! The design is modern, attractive, and packed with unique features. Their customer care is outstanding – super responsive and always ready to help. We’re thrilled with the results and highly recommend Foxecom! (Best wishes from YANTRA Connection Swiss)

July 21, 2025
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Rated 5 out of 5 stars

Modern, flexible, and backed by amazing support

Hyper is a great Shopify theme. It looks super modern, runs smoothly on mobile, and offers tons of customization option.

What really stands out is the support team. They’re fast, friendly, and genuinely helpful. Every time we had a question, they were right there with clear answers.

If you’re looking for a sleek, high-performing theme with top-notch support, Hyper is 100% worth it.

July 29, 2025
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Rated 5 out of 5 stars

Fantastic Shopify Template & Support from FoxEcom!

We recently purchased a Shopify template from FoxEcom, and we couldn’t be happier with our decision. The template is beautifully designed, easy to customize, and packed with all the features we needed to launch our store successfully.

What really stood out, though, was the excellent support from the FoxEcom team. They were super responsive, helpful, and always happy to assist with any questions we had during the setup process.

Overall, a great experience — high-quality product and top-notch customer service. We highly recommend FoxEcom to anyone looking for a reliable and stylish Shopify template!

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Always helpful!

Always so helpful with making adjustments to my Hyper theme website. I would highly recommend this theme and also the great customer service

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great support team

Great support team, bought the sleek theme, Charles helped me with some modifications
Got everything I asked for, thanks

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Theme and Wonderful Team!

The Sleek theme is the best Shopify theme I have ever used! It looks modern and beautiful. It’s also very flexible and has many options to change the design the way you want.

But the best part is the support team. They are really amazing! They help you with anything you need and even write custom code to make your website perfect for your needs. They answer very fast and are always kind and professional.

This is the best experience I have ever had with a theme, and I highly recommend it to anyone!

July 17, 2025
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Rated 5 out of 5 stars

Absolutely Incredible Theme – Professional, Easy, and a Joy to Use!

I’m completely blown away by the Minimog Shopify theme. From the moment I started working with it, I could tell this wasn’t just another template – it’s a premium-quality, well-thought-out, and beautifully designed theme that makes building a professional-looking store an absolute joy.

Everything is incredibly easy to customize, even without any coding knowledge. The design is flawless – modern, clean, and visually stunning. Every detail just works, and the end result looks like something built by a top agency.

What truly sets Minimog apart is their customer service. It’s simply outstanding – fast, helpful, and genuinely supportive. Whenever I had a question or needed assistance, their team was right there with solutions and kindness.

This theme has exceeded all my expectations. If you're looking for a powerful, flexible, and user-friendly Shopify theme with top-tier support, Minimog is a total game-changer. Highly, highly recommended!

July 14, 2025
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Rated 5 out of 5 stars

Attentive and helpful

I've had issues a couple of times and every time I got great response. I also like the theme I got for my shopify store. It's easy to understand and configure.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic company

A fantastic company. They have a beautiful Shopify theme and personally helped me with my theme needs. They responded within a few hours, what excellent service!

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

FoxEcom has been amazing to work with

FoxEcom has been amazing to work with! Their themes are beautifully designed, easy to customize, and really help my store look professional. What impressed me most was their support team — they responded quickly and solved my issues with care and patience. I truly appreciate their service and highly recommend them to anyone building a Shopify store!

July 3, 2025
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Rated 1 out of 5 stars

I ordered cleats

I ordered cleats, was told 12-15 days shipping. I then asked for a refund after 15 days no cleats here. Still no refund. Still no cleats and now it’s been 19 days.

Save yourself the stress and order from anywhere else.

June 12, 2025
Unprompted review

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