Interface is good. Dislikes: UIs must be closable and NOT interfere with reading text. Many times AI or other parts block text and cannot be removed unless Foxit is closed! (defect in your programming... See more
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Honestly, after googling a signature service I stumbled upon Foxit Esign and it is super rare to say how great and easy Esign is. Didn't know Foxit did signatures since i've been using their free Read... See more
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I bought a new laptop and wanted to add an extra licence. It was impossible and in the end i switched to another pdf software. Your payment and payment renewal process is extremely difficult. Foxit... See more
Company replied
So many bugs, including mysterious sign in prompts for Microsoft whenever I open a file on my phone but no help from the tech team. Apparently this isn't a "known" problem so they won't investigate. I... See more
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Company details
Written by the company
Foxit is a leading software provider of fast, affordable and secure document solutions. Foxit's mission is to develop innovative document solutions to serve knowledge workers, enterprises and software developers. To learn more about Foxit: Foxit.com facebook.com/foxitsoftware https://www.linkedin.com/company/foxit-corporation/ https://www.youtube.com/channel/UCgh3Bs-EnS4Lwv4Cb96lG_Q
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3.1
Average
213 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 91% of negative reviews
Typically takes over 1 month to reply
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Their product is phenomenal
Their product is phenomenal. I love it so much more than Adobe. The cost is prohibitive for my small business, though.
June 17, 2026
Unprompted review
Reply from Foxit
Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.
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We've been using Foxit PDF Review
We've been using Foxit PDF in our architectural office for over six years. Overall, it offers many useful features and is a capable PDF editor. However, one of our biggest frustrations is the user interface. Many commonly used tools are difficult to locate, and we often waste time searching through menus and toolbars. A cleaner, more intuitive layout would significantly improve productivity.
Our other major concern is the pricing. We were surprised to see our subscription cost nearly double in the latest billing cycle. That increase has made us reconsider whether Foxit still offers good value for our business.
Because of the substantial price increase, we're now evaluating alternative PDF solutions. At the current price point, we may even consider returning to Adobe Acrobat or another competitor.
June 17, 2026
Unprompted review
Reply from Foxit
Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:
https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl
Unfriendly billing system
I bought a new laptop and wanted to add an extra licence. It was impossible and in the end i switched to another pdf software. Your payment and payment renewal process is extremely difficult. Foxit itself - once it works is very useful
May 17, 2026
Unprompted review
Reply from Foxit
Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:
https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl
Foxit PDF Editor Pro
The foxit version (PDF Editor) that I am using is very user friendly and corresponds well to my basic needs.
June 16, 2026
Unprompted review
Reply from Foxit
Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.
Intuitive to use
Intuitive to use, I regret however that the signature feature is not included into my paid version
June 16, 2026
Unprompted review
Reply from Foxit
Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.
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All-encompassing PDF program
All-encompassing PDF program
With this program I've got everything I need: conversion directly out of office programs, encrypting, decrypting, scanning, combining, and many more features. A great program.
June 16, 2026
Unprompted review
Reply from Foxit
Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.
was hoping for more
Still, finding the user interface cumbersome and not able to do every word indexing of documents to create a catalog. What also like to be able to use under lennox, mint, cinnamon OS.
June 13, 2026
Unprompted review
Reply from Foxit
Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:
https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl
The online Foxit PDF version is unable…
The online Foxit PDF version is unable to reduce file size and struggles to organize large files.
June 11, 2026
Unprompted review
Reply from Foxit
Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:
https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl
The Foxit Team
I quit using it because the characters…
I quit using it because the characters got all pixelated and I didn't want to pay for AI I don't want to use.
June 11, 2026
Unprompted review
Reply from Foxit
Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:
https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl
The Foxit Team
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Tool works well
Tool works well. I like that it's available on multiple platforms so I can use it on all of my devices.
June 11, 2026
Unprompted review
Reply from Foxit
Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.
I called Foxit Software to cancel my…
I called Foxit Software to cancel my business subscription because I no longer need the service. The representative, John, was rude and dismissive during the call.
I was told that I could not cancel because the subscription was for a one-year term. However, I do not believe this was clearly explained when I signed up. The option appeared to be either monthly payments or paying for the year upfront, not a non-cancelable contract.
I am disappointed with both the customer service and the lack of clear information about the subscription terms. Customers deserve to be treated with respect.
Based on my experience, I would not recommend Foxit.
June 10, 2026
Unprompted review
Reply from Foxit
Thank you for your feedback. We're sorry to hear about your experience. Our annual plans are clearly labeled throughout the purchase process. We strive to make our pricing as transparent as possible and regret that this was not your impression. If you’re open to it, please fill out this form and a member of our team will contact you directly.
https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl
The Foxit Team
Easy to use for everything I need
June 10, 2026
Unprompted review
Reply from Foxit
Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.
The Foxit Team
I have never been able to access the…
I have never been able to access the account. i cant reset passwords or anything nothing works and you cant get ahold of anyone. I need to cancel. Ive paid 2 years for nothing. Please contact me.
June 10, 2026
Unprompted review
Reply from Foxit
Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:
https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl
The Foxit Team
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My go-to PDF format especially as it's…
My go-to PDF format especially as it's now great for editing.
June 10, 2026
Unprompted review
Reply from Foxit
Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.
The Foxit Team
Reply from Foxit
Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.
The Foxit Team
Effective/Good Interface/Features need improvement
Interface is good. Dislikes: UIs must be closable and NOT interfere with reading text. Many times AI or other parts block text and cannot be removed unless Foxit is closed! (defect in your programming). NEEDED FEATURES: "Open Previous Session" (opens all files possible when Foxit was closed. Researchers normally work with 20-30 files opened for specific purposes. Turning off the computer makes work for locating and starting up again. If Projects could be defined, it would be another way. AI in Foxit is not helpful in general. CoPilot (ChatGPT) is better to ask how to do things. Academic subscription is good and necessary for me to keep using the product.
June 10, 2026
Unprompted review
Reply from Foxit
Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:
https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl
The Foxit Team
I made the switch from Adobe to Foxit…
I made the switch from Adobe to Foxit over a year ago and have never looked back! I find the interface more user-friendly and easier to manage my small business needs. I don't create many PDFs, but I do edit them frequently. The tools are easy to find and easy to use.
June 8, 2026
Unprompted review
Reply from Foxit
Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.
The Foxit Team
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Updating
I use the Mac version. It keeps telling me to update, but then refuses to update. The other thing that bugs me is that every time my Mac goes to sleep, the window shrinks. When I wake up my Mac, I have to resize the window.
June 8, 2026
Unprompted review
Reply from Foxit
Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:
https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl
The Foxit Team
Very user-friendlyr…
I always find a quick solution whenever i am looking for a way to deal with pdf files
June 9, 2026
Unprompted review
Reply from Foxit
Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.
The Foxit Team
So many bugs
So many bugs, including mysterious sign in prompts for Microsoft whenever I open a file on my phone but no help from the tech team. Apparently this isn't a "known" problem so they won't investigate. I then found out that my "monthly" subscription is actually a yearly subscription that's paid monthly so I couldn't cancel it. Stuck with a program I don't want. Couldn't be less happy.
June 10, 2025
Unprompted review
Reply from Foxit
Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:
https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl
The Foxit Team
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