Great facility and helpful staff. Only reason we have relocated our storage is due to the short opening hours and being closed on a Sunday!
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Really friendly and helpful staff at Fox .. I've had a number of storage units over recent years and had great service every time. Feels really secure compared to other services I've used in the past.... See more
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Was looking for temporary storage for contents of double garage and large shed during our recent house move. Fox Self Storage offered us a solution at a reasonable price. Shaun and his team were extre... See more
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Hiring storage space with Fox was easy from start to finish. Even though they didn't have the Sq footage I wanted they accommodated me with 2 units side by side. Always friendly and helpful whenever... See more
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Company details
About Fox Self Storage Ltd - Newport
Written by the company
Storage from the Professionals
At Fox Self Storage, we offer trusted storage solutions backed by 50 years of excellence, a 98% customer satisfaction rate, and over 4.2 million items safely stored. As a third-generation family business, we take pride in our friendly staff and outstanding customer service.
Personal & Business Storage
Whether you're moving home, decluttering, or managing business inventory, we provide flexible storage options tailored to your needs. Our units are ideal for individuals and companies alike, with access when you need it.
Secure & Accessible
Security is our priority. We've invested in advanced systems to ensure your belongings are protected, giving you peace of mind every step of the way.
Nationwide Coverage
With over 1,500 units across purpose-built facilities in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton, we’re proud to serve communities across the UK.
Visit Us
We also sell packing materials and welcome you to visit your local branch—our team will be happy to show you around and help you find the perfect storage solution.
Contact info
Leeway Industrial Est, NP19 4SL, Newport, Gwent, United Kingdom
- 01633 280080
Fox Self Storage Ltd
4.7
Excellent
29 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great facility and helpful staff
Great facility and helpful staff. Only reason we have relocated our storage is due to the short opening hours and being closed on a Sunday!
August 26, 2026
Reply from Fox Self Storage Ltd - Newport
Thank you for your review, Nicola.
We are delighted to hear that you found our storage facility excellent and our team helpful throughout your time with us.
We completely understand your comments regarding the opening hours and Sunday closure, and we are sorry that these did not suit your particular storage needs. Your feedback is appreciated and will be taken into consideration as we continue to review the service we provide.
Thank you for choosing Fox Self Storage and we wish you all the very best with your new storage arrangements.
My Fox self storage experience was…
My Fox self storage experience was really great. Easy reservation and accessibility arrangements. Great customer support and helpful staff at the Newport office. Sean was really helpful and professional.
August 25, 2026
Reply from Fox Self Storage Ltd - Newport
Thank you for your fantastic review, Nnamdi.
We are delighted to hear that you had such a positive experience with Fox Self Storage, from the straightforward reservation and access arrangements through to the support you received from our Newport team.
It is particularly pleasing to hear that Sean was so helpful and professional. We will make sure your kind comments are passed on to him and the rest of the team.
Thank you for choosing Fox Self Storage and for taking the time to share your experience.
Staff very polite and helpful
August 24, 2026
Reply from Fox Self Storage Ltd - Newport
Thank you for your kind review, Mrs Maria.
We are delighted to hear that you found our team polite and helpful. We will be sure to pass your lovely comments on to everyone involved.
Thank you for choosing Fox and for taking the time to share your feedback.
Very straightforward
Very straightforward. Nice staff and easy access to the units. Great for what i needed when moving house.
August 1, 2026
Everything was easy
July 17, 2026
Your office personnel was very polite…
Your office personnel was very polite and helpful explaining everything to myself
July 1, 2026
Reply from Fox Self Storage Ltd - Newport
Thank you for your feedback, Stephen Davies. We’re glad to hear that our staff were polite and helpful. If you have any more questions or need further assistance, please feel free to reach out.
Great service!
Really friendly and helpful staff at Fox .. I've had a number of storage units over recent years and had great service every time. Feels really secure compared to other services I've used in the past. No hesitation in recommending.
June 30, 2026
Reply from Fox Self Storage Ltd - Newport
Thank you for your fantastic review, Dermot.
We are delighted to hear that you have chosen Fox on a number of occasions over the years and that you have consistently received friendly and helpful service from our team. There is no greater compliment than a returning customer, and we truly appreciate the continued trust you have placed in us.
It is also wonderful to know that you value the security of our storage facilities and that they compare so favourably with your previous experiences elsewhere.
Thank you for your recommendation and for taking the time to share your feedback. It means a great deal to the whole team.
Staff was very helpful and was…
Staff was very helpful and was wonderful in quickly setting up the account and getting access to the storage.
June 12, 2026
Reply from Fox Self Storage Ltd - Newport
Thank you, Kalpa, for your wonderful review.
We are delighted to hear that the team was so helpful and that we were able to get your account set up and provide access to your storage unit quickly and efficiently.
Providing a straightforward and hassle free experience is something we work hard to achieve, so it is great to know this was reflected in your experience.
Thank you for choosing Fox Self Storage. We appreciate your feedback and look forward to assisting you again in the future.
Reply from Fox Self Storage Ltd - Newport
Karen, thank you for your kind feedback. We are delighted to hear you found the team very helpful and that the unit was clean and easy to access. We appreciate your support and are pleased you had a positive experience.
Easy to reserve
Easy to reserve, great communication and really helpful when checking in
April 25, 2026
Reply from Fox Self Storage Ltd - Newport
Thank you for your kind feedback. We are pleased to hear the reservation process was easy, communication was great and that the team were so helpful during check in. We appreciate your support and are glad you had a positive experience.
Reply from Fox Self Storage Ltd - Newport
Thank you for your lovely feedback. We are delighted to hear you found the team friendly and helpful, and that the units were clean and easy to access. We really appreciate your support and are glad you had a positive experience.
Reply from Fox Self Storage Ltd - Newport
Kevin, thank you for your wonderful feedback. We are so pleased to hear you had such a positive experience with us and found the team a pleasure to deal with. Your recommendation is greatly appreciated and means a lot to everyone at Fox.
Reply from Fox Self Storage Ltd - Newport
Thank you for your positive review, Bob! We’re glad to hear that you found our service quick, easy, affordable, and professional. We look forward to assisting you again in the future.
Very good customer service
Very good customer service. Happy with the facilities offered so far.
March 6, 2026
Reply from Fox Self Storage Ltd - Newport
Thank you for your kind words, Emma! We’re delighted to hear that you’re happy with our customer service and facilities. If there’s anything else we can do to enhance your experience, please let us know.
Friendly secure and simple to arrange
June 1, 2025
Reply from Fox Self Storage Ltd - Newport
Thank you for your kind words! We’re delighted to hear that you found our service friendly, secure, and simple to arrange. We look forward to assisting you again in the future.
Fantastic service
The 2 guys working were brilliant! I was very last minute booking a storage space and turned up early in the morning, the man did everything so I could use my storage space straight away. I've been back and forth a few times since and the same 2 guys are usually there, they are really friendly and always have a nice chat with them.
February 18, 2026
Reply from Fox Self Storage Ltd - Newport
Hi Kelsey,
Thank you for your great feedback. We’re so pleased we could help at short notice and get everything sorted so you could start using your storage space straight away.
It’s lovely to hear the team have been consistently friendly and welcoming each time you’ve visited. We know how important it is to make things straightforward, especially when plans come together last minute.
We really appreciate you taking the time to share your experience and look forward to seeing you again soon.
As with the move out
As with the move out. The move in was just as easy. Thank you Rob. Nathan and Jordan.
Thanks also Dan. You have a great team working with you.
December 16, 2025
Reply from Fox Self Storage Ltd - Newport
Thank you, Alex. We are delighted to hear that the move in was just as smooth and easy as the move out. It is great to know that Rob, Nathan and Jordan looked after you so well. I am very proud of the team and really appreciate your kind words. Thank you again for choosing Fox Moving and Storage.
I transferred to Fox Storage some years…
I transferred to Fox Storage some years ago , as they had a competitive edge . Been there ever since .
Avoiding taking up space at home for all sorts of items .
Great service , and can be 24/7 for some customers .
Very pleased with service.
November 14, 2025
Reply from Fox Self Storage Ltd - Newport
Thank you, Martyn. We are delighted that you chose to move to Fox Self Storage some years ago and that you have stayed with us ever since. It is great to know that our competitive pricing, reliable service and flexible access continue to suit your needs and help you keep valuable space free at home. We truly appreciate your loyalty and are very pleased to hear how satisfied you remain with the service.
Sean and the team have been fantastic…
Sean and the team have been fantastic since we moved into the Newport centre. Extremely helpful when we had to change unit size too. I’d like to give a special mention to Sam, who at every visit goes above and beyond. Extremely friendly and polite and a great asset to the team.
November 12, 2025
Reply from Fox Self Storage Ltd - Newport
Sean and the team have been fantastic since we moved into the Newport centre. Extremely helpful when we had to change unit size too. I’d like to give a special mention to Sam, who at every visit goes above and beyond. Extremely friendly and polite and a great asset to the team.
by Simon
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