Foxy Locks Hair Extensions Reviews 

Customer service lady was absolutely brilliant & so helpful.
Really fast posting too
Stunning products that smell divine 😍
Would definately buy from foxy locks again❤️

Great hair extension company, quality of the hair extensions is really nice and reasonably priced. Found the customer service team amazing, was unsure which colour would match my hair and the team kindly review many photos for me and gave there suggestion- which was a perfect match! Will definitely be shopping with Foxy Locks in the future.

Quality Hair and service
I have been using Foxylocks for the past 8 years, and I can honestly say I have tried a LOT of extensions. But the quality, thickness and colours ( of which i have been many) are outstanding, there is noone that compares.your forever customer Eva

Very quick delivery of great products

Even though the wait was a bit long, the quality of the extensions is absolutely amazing! The oil is incredible, and the customer service is great — they reply quite quickly. Totally worth it!

Honestly horrendous. Please don’t waste your money, do some research and go elsewhere. I ordered from their website
‘Platinum blonde’ which was shown as a grey blonde on their website , in the description , reviews, TikTok videos and influencers. I had to wait 3 months for this product. They don’t tell you when it’s due to arrive, you have to ask and ask. I got told multiple different time frames. Bare this is mind if your wanting this soon! When it finally came it was yellow 😊 I’m not the first and won’t be the last bad review of not only the wait times but the colour. They’ve said every batch is different and that it’s the correct colour. Honestly do not bother and go elsewhere. A waste of time and money…

I have bought from this company three times and there products are the best!

Bought the Platinum shampoo and conditioner it’s brilliant!!! No purple/blue highlights or sheen on my bleached blonde hair just a beautiful creamy white colour I love it. And the price I got it for too!! You got a new customer Foxy Locks! Best purple shampoo I’ve ever tried and I’ve had many!

Got this hair recently 3 days ago already falling out,taps in glue does not stick to hair propley do not recommend not used heat products eg straight come as come out.

I ordered a 12 inch clip in pony tail. The first colour I ordered came in at the estimated delivery time which was several weeks. This was ok as I was made aware of this. However when it arrived the colour was slightly off. The hair was very thick and soft but it's quite heavy. However I liked it enough to try another colour. The team were helpful at suggesting a colour match but all relevant swatches out of stock. I took a risk and ordered the sun kissed up on their suggestion. There was a lead time of 6 weeks maximum. Well three months later it still hadn't arrived. I wanted this for my wedding but it didn't arrive. Everytime I emailed they said they were hoping it would come in 2 weeks. However this timeframe always passed. Over all I would not recommend unless the product is in stock. You'll potentially be waiting for months. Very disappointing.

Big Scam dont order there . It was nice few years ago, but now they just still your money and your nerf. I did order 2 pairs, and only one arrived after almost 2 months, and also after i was chasing them several time. Soon the extention arrived, it was not even fitting the tour of my head. They are super small half of the normal size. Very disappointed to had spend 200 euro there for nothing. Better go with the competition spend no more than 50euro and having everything in 3 days and normal size.

i have been using this company since 2016 and have always loved the quality and durability of the extensions. i pretty much wear them everyday and order new sets every 6-8 months. i would never go elsewhere as i know they colour match perfectly with my own hair and i even had my friends switching to foxy locks as i highly recommended them. i have pre-ordered in the past so i know how long i am expected to wait for fresh hair, usually would be 1-2week max - no issues. however on this occasion, i am disappointed! i ordered clip in’s on 10th june and followed up with them to ensure they still have my order - they were then dispatched 11th july so that was around 4 weeks total. i then ordered the pony tail on 17th june - I AM STILL WAITING!! Disappointing after being a customer for 9 years. i had moved address within this time so reached out to customer service in the hopes they could change my delivery address. this was promptly changed so i cannot fault the customer service response. i just hope i am provided with an update soon and they remember to deliver to my new address. also, they do a lot of promo’s which encourages more customers to order (creating backlog) however i dont agree with advertising pre-orders for 2-3weeks when your customers have been waiting for 9 weeks. please change this timeframe to set expectations for your customers. as failure to do so will result with your loyal customers potentially taking their business elsewhere. i am considering pre ordering the clip in’s again just so i have a fresh set for 6 months time and don’t need to wait weeks upon end. this shouldn’t have to be the case!

Awful experience

Was waiting weeks for the item.

Took about 4 weeks to get the delivery upon arrival the hair item looks completely different ( I ordered latte blonde it barely has any dark tones might as well be platinum tone )

The volumiser is so expensive and does not blend in with my hair at all. It’s very thin and for the price I was expecting a lot better

First time using Foxy Locks and I’m really impressed. Orded 2 bottles of their tape in extension remover on the 11th, shipped out the same day and arrived today (13th) in nice and secure packaging and each bottle had its own individual box.

I’ll definitely be buying from this business again.

I ordered silver fox extensions and when they came I thought I'd been sent the wrong colour. A warm blonde was received not anything like the photos on the website. I have silver grey hair, these are no good. I put alot of effort into researching the best company before spending a small fortune on these and I'm disappointed.

The chat lady Josie has said I can refund but that they've made changes to the colour as it was too silver before!! This makes no sense and also false advertising. As there are so many blonde colours to choose from why on earth should the silver have to change? Surely it's apparent the colour is not a normal blonde.

I'm so disappointed.

Product was not clearly advertised as being on preorder otherwise I probably wouldn’t have purchased. Then having to wait 7 weeks for them to be delivered was extremely disappointing! Imogen please sort this issue out! I’ve ordered from Foxylocks for years and this is the first time I’ve been really disappointed with the wait time! I sourced other extensions while I was waiting for these to turn up and I will probably not return to buying Foxylocks in the future.

I have used this company for several years and always highly rated their hair extensions. However, after waiting near 4 weeks for delivery of my new set... I have been left more then disappointed. For what is usually exceptional quality hair, these extensiona have tangled after only a few uses and have gone incredibly dry and frizzy. I am well aware of the extension guidelines and have worn this brand in particular every day, for years with most sets lasting at least 6 months. I honestly don't see this set lasting more then a couple of months, the quality has certainly changed and with a much higher price tag to match. Unfortunately I think I will be looking to another brand going forward which is a real shame.