Foxy Locks Hair Extensions Reviews 

So I ordered hair extensions from Foxy locks hair extensions 20 inch supposed be deluxe quality superior it by far most awful hair quality I have ever purchased it looked like rat tails and Barbie hair it Defo not real human remy hair I have sent hair back and waiting for refund and saying it real hair it by far not real hair worst quality do not buy still waiting for full refund of 234 pounds please don't purchase from here they are unprofessional and ignoring me I hope god give refund otherwise straight trading standard

Lovely hair and good service definitely recommend

1. If you want your 2-6 week pre-order to drag on for months and be given excuses!!
2. Have your emails go unanswered!!
3. Have your voice mails ignored!!
4. Be given the runaround trying to get a refund!!

Then Foxy Locks is the one for you!!

Advise use of Bank Chargeback/Dispute for Refund Issues.

Amazing! So light and natural looking I’ve worn extensions for years and never found any so good! Worth every penny!

Fast delivery! Great customer service when I needed help with matching up with the correct colour for my hair. The quality of the hair is really nice and the packaging was really very good also!
Overall really pleased and impressed with my purchase :)

Amazing product strongly recommend.
Packaging was 7*
The heating and size was great for Asian long hair too !
Deffo recommend ❤️

Do not buy their tapes - I’ve been wearing foxy locks clip ins since about 2018 and as I like the hair and colour match I decided I’ll trial their tapes (after wearing exclusively a different brand for the last 12-24 months or so which I’ve never had a problem with)

I placed an order for 2 packs of 14” tape extensions a couple of weeks ago. I used the same (very good) stylist to install, I don't think I've ever lost a single tape with my previous supplier of tapes (with the same stylist),

First wash after foxy locks tapes: I lost 4.
Second wash: I've lost another 4. That's 8 bonds fallen out of my head whilst washing within 11 days of wear.

It cannot be anything that I've done, I sleep on a satin pillow, I use silicone/sulfate free extension friendly shampoo and conditioner and SO careful when washing to not have any conditioner touch the tapes and barely touch them as I'm washing, just the hair around them gently, I waited 48+ hours after them being put in. I didn't gym or sweat (I imagine) in that first 48 hours (it's 0 degrees). I'm really really unhappy.

Having gone to get the remaining removed we were feeling the tapes after stylist taking them out and she was like surely not…they’re literally no more sticky than sellotape? It was harder work getting my last head of tapes out after nearly 3 months of wear.

Having previously recommended foxy locks profusely as I genuinely think they’ve got one of the best clip in ranges on the market and a keen customer since 2018, I’m genuinely really disheartened to see they’ve basically told me to suck it up and there’s nothing they’re willing to do. That’s £260 + the cost of installation and removal that I’ve basically just lost. Thought the company was better than that.

DO NOT order from this company. their customer service is terrible for one. for two it took two months to get my order in and they’re so stringy and not thick at all. save your time and money and go with another brand!

Absolutely brilliant product, most oils send my hair greasy which I don’t have. But Foxys Gold oil is just wow, nothing can beat it. Also ordered the best silver shampoo/conditioner out there just the best. Long story short it leaked all over got in to Foxys and they sent another out straight away thank you Foxy crew you rock 😊

I’ve used Foxy Locks for years and their quality is incredible - the shade range is fantastic too, I couldn’t recommend enough!

I ordered the hair to the EU. The streilizalon certificate was more than a year old and they can’t send newer. So it didn't get through customs. I had to send it back and foxylocks didn't refund me 35 £. The reason was shipping costs. I don't recommend it to anyone.

Hair arrived in Serbia very quickly. The quality is excellent, the brown color is the same as mine. I am buying for the second time and I just want to tell it is great. I was particularly pleased with the gift part in the special section as a sample.

I love the FoxyLocks clip ins and always use them! There is no other seamless set that works and feels as amazing and these do!

I ordered Latte 12” seamless clip ins, and after a few days I queried when I could expect my order to be dispatched as they stated delivery can take 2 weeks (not dispatching). I was told that the ESTIMATED dispatching date would only be 3 weeks after I ordered with an explanation that it would be shipped directly from their warehouse and because it is handmade it takes slightly longer. So even though they say it is in stock, it isn’t actually, and I believe they are falsely advertising their products to not disclose that they don’t actually have their products in stock or any real idea when it would become available.

I requested a cancellation and refund of my order, which was confirmed on 30 October 2025.
I still have not received my refund and it is now 9 business days later.

Please immediately provide communication regarding my refund which according to your emails is only supposed to take 7 business days

Foxy Locks gift box is lovely, I gave it to my daughter-in-law for her birthday, she loved it. The scent is beautiful in all the shampoo, the conditioner, the hair perfume and the shine spray. The hair brush is lovely too. I have also gifted my friend and my other daughter-in-law at Christmas with Foxy Locks gifts, they all love them. Beautiful black and gold refillable containers you don't want to throw away.

Beware if purchasing from the US!!!! You will pay an additional $200 for customs fees!!!!!!!! I have been purchasing foxy locks for over 15 years and never had to pay any fees when my product arrived to the US till now I got hit with a surprise $200 fee to pay or it wouldn’t be delivered! Don’t let the free shipping to US on the website fool you!!! I will be shopping within the US from now on!

Very disappointed to be writing this review, I placed an order over 2 weeks ago, on checkout I was informed my order was being shipped directly from warehouse and would be with me in 7 days, maximum 14 days. I received an email stating there had been a delay and it’s going to be dispatched 27th (yesterday), after receiving no dispatch email, I emailed foxy locks last night, to now be told my order should be with me in 2 weeks approximately 😩 I am absolutely gutted as I desperately need these hair extensions for a wedding I am bridesmaid at in 15 days time! If I had known that this order would be longer than 2 weeks then I would’ve ordered elsewhere. I have now had no option but to request a full refund as I’m going to order from another company who can offer me next day delivery.

I bought 3 pairs of eyelashes off this company for the first time as the place I usually buy them from was no longer . And they are amazing , I love them , they are perfect , I love that they are full and glamorous, everyone knows me for my lashes and have said how lovely they look and they were cheaper than my usual lashes so a bonus . What a fab company and I will definitely be buying from them again . Love love love

Josie and her colleagues were great help

I have used foxylocks for some time now, and recently came back after an extensions hiatus as I had most of my hair cut off after brain surgery. As always the hair is still amazing, thick and natural, and the perfect colour blend. The team are always helpful and people never guess it isn't my hair!