Relatively small first purchase from Frabco - very pleased with experience. Site easy to use and good selection of items. Found site with a search on Google for an item. Choose free delivery - faster... See more
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See what reviewers are saying
I was delighted that a 'phone call to check dimensions of my planned purchase of an air fryer received a quick and fulsome response and I placed my order immediately. Despite selecting free delivery... See more
Quick delivery on my orders. Only problem was product had (slightly) leaked but that wasnt the sellers fault as id had the same issue with AU themselves and it was a manufacturers fault with the lid... See more
Excellent company to deal with. Came across Frabco when I was looking for ginger bead kit for my daughters birthday. Was able to get some very useful things for the celebration: customer service was... See more
Company replied
Company details
Written by the company
Frabco Direct online shopping for home and garden, gifts and seasonal. We offer next day delivery to the UK and pride ourselves on the very best customer service
Contact info
1D, Deer Park Farm Industrial Estate, SO50 7DZ, Eastleigh, United Kingdom
- 0333 40 40 272
- admin@frabco.com
- frabco.com
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Excellent
Excellent, speedy service, thankyou for your business. Brilliant communication and good prices
February 16, 2022
I have not tried the drink yet but I…
I have not tried the drink yet but I must say the package it came in was we'll wrapped am looking forward to the drink at weekend 😀
February 16, 2022
I’m very pleased with everything
February 12, 2022
Quick delivery on my orders.
Quick delivery on my orders.
Only problem was product had (slightly) leaked but that wasnt the sellers fault as id had the same issue with AU themselves and it was a manufacturers fault with the lids.
Highly recommend frabco to anyone wishing to purchase from them *****
February 11, 2022
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Very easy to order
Very easy to order, good selection of products and prompt delivery. Thank you.
February 2, 2022
Promptly delivered, competitive price, sensibly packed!
Promptly delivered, sensibly packed, and very competitive pricing - thank you!
January 27, 2022
Unprompted review
does what it says on the tin.
does what it says on the tin.. good value for money delivered timely to your door
January 27, 2022
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Shocking sales
Ordered an au gift set for Xmas. Item arrived damaged, packaging all split/opened - had been cellotaped to look half decent. Stickers weren’t stuck down, glasses scratched, rolling around the box.. And yes they were scratched as I have picture proof. Item looked 2nd hand (shocking) requested refund. Requested refund - after several different attempts to contact someone, I finally had a reply. I was advised they open items to re package.. who does this? So all the seals were broken for what? So it would arrive to me all open and if no use! And then Finally after nearly 2 weeks I had a label given me. Driving round to get someone to take it was a nightmare. Yes it was a joke! Sent item back for refund to receive partial refund. Item was sent back exactly how I received it. The package was sent to me open and exactly how I received it. I stated I would return how it was sent to me. I have contacted trading standards regarding how they deal with things. Not good at all!!! Who opens packaging and re cello tapes it back down to sell.. absolutely shocking!! Iv left this review to warn others.. but to be honest from reading all others peoples reviews I wish I never purchased. Says it all!!
January 23, 2022
Unprompted review
Very quick response to order
Very quick response to order, plenty of email updates and rapid delivery.
January 23, 2022
Unprompted review
Reply from Frabco
We are so glad you are pleased. We hope to serve you again soon
Reply from Frabco
It is truly our pleasure. Thank you
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Great quick service Thankyou x
January 20, 2022
Unprompted review
Reply from Frabco
The pleasure is ours. You are very very welcome. Please come back soon.
Fantastic service 10/10
Jack Daniels has always been my choice of tipple & to my surprise I found Frabco by chance looking for JD & wow it was a 3 litre bottle for a great price ordered on a Sunday & it was delivered the following Tuesday morning fantastic service....!!!!!!!!
January 19, 2022
Unprompted review
Reply from Frabco
We are glad you liked it. We do spend time selecting items we know are favourites. I knew that one would be a hit. Please come back and see us again soon.
Good value and fast delivery with no…
Good value and fast delivery with no fuss.. 5 star.
January 18, 2022
Reply from Frabco
A pleasure to have served you. Thanks
Really quick n very to order my 1st…
Really quick n very to order my 1st time with this company. Will recommend 👍🏼
January 18, 2022
Reply from Frabco
Lovely to read your review. Thank you. We hope to see you again soon.
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Great service
Great service, very prompt and twenty percent cheaper than anything else on the www.
January 16, 2022
Unprompted review
Reply from Frabco
That's Frabco price...
Many thanks for this review. We aim to please and we hope you will be back soon
Very annoying paying for 48 hours…
Very annoying paying for 48 hours delivery and then receiving an email telling me my purchase qualified for free delivery, which included within 48 hours.
Then the delivery e mail quotes prices for the product and Nano insurance which are both different, and cheaper, than I paid.
I feel ripped off.
January 13, 2022
Unprompted review
Reply from Frabco
Dear DH. After speaking with you, it is clear what happened. You chose not to accept the free shipping option that was offered because you did not think the item would arrive in time. You specifically selected the 1 to 2 days service that cost £5.60 (this was your chosen method). As discussed on the phone, we have issued a full refund for the postage you paid as a goodwill gesture. I am sorry yo did not decide to contact us first before leaving this review but we are glad to know that your item arrived with your daughter the next day and she is very happy with it. I hope you decide to edit this review to reflect how we resolved this as you said you would. Thank you for your business.
Issue quickly resolved
I had an issue with my order, however this was quickly resolved and a new item was sent out that day the company couldn’t apologise enough for any inconvenience caused. I would shop again with Frabco
January 11, 2022
Reply from Frabco
Thanks for your feedback. We are so happy everything worked out fine in the end. Please come back and see us soon
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