Haven’t received my order and contacted you twice. Still no contact however, item now located (postie had put it under a bush behind an external wall…. Which he’s never done before lol).
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fragranza had just the Proraso Shaving Cream that I was after. Their website was good, the product arrived in a timely fashion and was well-packaged. Overall,a great experience... thank you.
Company came up on website while searching for some mens aftershave, very reasonable prices. Received the item but when I opened it I realised i had ordered the wrong one . I contacted them and th... See more
Good quality products and great prices. Excellent in every aspect of product variety and customer service.
Company details
Written by the company
At Fragranza UK we offer wide range of women & men perfumes, fragrances, cosmetics & beauty products at honest prices. We house leading Brands such as Gucci, Parada, Hugo Boss, Calvin Klein and many more . We also offer range of celebrity fragrances such as David Beckham , Britney spear,Beyonce, Katy Perry, Rihanna.
Contact info
Manchester, Manchester, United Kingdom
- hello@fragranza.uk
- fragranza.uk
4.6
Excellent
276 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Great price, fast delivery - very happy customer
Similar to the other reviews, I was a little skeptical of this site initially but after checking on here, decided to place an order. It arrived really quick, was competitively priced compared to other sites, and packaged really well! Will order from Fragranza again.
February 26, 2023
Unprompted review
I was skeptical tbh but I’m super happy now
I was skeptical of this site tbh but I’m very happy to have received my items. They are authentic, the OPI nail varnish I got had the seal on it. All items arrived within a week as promised, and they even fulfilled a last minute shipping request for me after I placed my order. Will definitely be using them again when I catch a good bargain.
February 25, 2023
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Excellent service
Arrived super fast, well packaged and good price too. I am a new customer and will return.
January 10, 2023
Good customer service response
Following some communication issues from the customer services section of the Fraganza website I have been impressed with the response. So updated positive feedback to reflect that
January 31, 2023
Unprompted review
Reply from Fragranza UK
Hi Ash amirahmadi,
First of all we apologise for the late reply , you placed order over weekend 29/01/2023 , we processed your order on Monday and posted it. You should have tracking confirmation email from us and also from Royal Mail. We cant share the tracking details here but we can send you another email with all tracking details. Royal Mail tracking showing the item is due to delivered on 02/02/2023, also just to let you know we have not received any email from you about your enquiry on our customer support email hello@fragranza.uk, if we would have received it we would have replied back to you. Lastly, we are not scam if we were scam then we wouldn’t have so many out standing reviews.
Thanks
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Was very skeptical about buying from…
Was very skeptical about buying from this website as I’ve never heard of them before and prices are cheaper than other websites. I ordered a Fenty beauty blush that is out of stock everywhere- Took the risk and I’m a very happy customer! Ordered Friday, delivered Monday! Super happy! Will definitely be buying from them again! Thank you Fragranza
January 30, 2023
Unprompted review
Great price and quick delivery.
Great price and quick delivery.
Perfume package was in great condition if was giving as a gift, but it was for myself.
Would order from them again.
November 22, 2022
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Fragrance was posted quickly and…
Fragrance was posted quickly and packaged well. Unfortunately for me I bought the wrong fragrance and don't like the one I received but thats my fault not the company. Service I received was very good with royal mail updates as and when they received it to forward onto me
October 27, 2022
Excellent very quick delivery easy to…
Excellent very quick delivery easy to use website. Will definitely recommend to friends
November 2, 2022
prompt service
October 28, 2022
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