Frame-A-Game Reviews 436

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their brilliant craftsmanship and sturdy, lasting build. Many people highlight the amazing support received during the conception phase and the overall smooth process, with the seller often described as kind and helpful. The service is frequently commended for its efficiency, including disc restoration that makes items look brand new, and the delivery is often faster than expected, with incredibly secure packaging. However, some customers reported that their frames arrived damaged due to international shipping.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing extreme satisfaction and recommending... See more

Quality

Customers consistently note positive experiences with quality, describing the work as beautiful,... See more

Service

Clients share positive opinions on service, with many describing it as fantastic and sublime. Customers were... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible handmade product of quality and even more amazing support during the conception phase of my game frame of choice. Always wanted to dedicate my passion (for Halo) something meaningful. Final... See more

Rated 5 out of 5 stars

Finally, my Total War: Warhammer steelbooks have escaped the dark abyss of “the box under the bed” and now hang in glorious formation on my wall. The frame is brilliantly made, with a handy template t... See more

Rated 5 out of 5 stars

The frame turned out perfectly for my signed David Lynch DVD, and the whole process was extremely smooth. It was even delivered a couple weeks earlier than expected. I reached out to Kirk with a fe... See more


Company details

  1. Video Game Store

Written by the company

Some games do more than entertain. They become part of who we are. They remind us of late nights with friends, quiet moments of escape, or the thrill of finishing something you never thought you could. We all have that one game we’ll always go back to. At Frame-A-Game, we make it easy to celebrate those moments. Our premium frames are designed to put your favourite game front and centre, turning it into a piece of art. Add a custom plaque for that personal touch, and give the games that shaped you the space they deserve. Because the best games aren’t just played. They’re remembered.


Contact info

4.9

Excellent

TrustScore 5 out of 5

436 reviews

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Rated 5 out of 5 stars

Great service

Great service! We ordered around 8 frames all with different customisation and each one of them looks fantastic. Great comms and a quick turn around. Will definitely be using Frame-A-Game again in the future.

August 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Maglevate: A Fantastic Tool for Steelbook Collectors

Ordered the new Maglevate product and the installation was super easy! The magnets are strong so you don’t have to worry about your Steelbooks falling off and they give such a cool/unique way to display your gaming collection! Gonna have to cover my wall in them cause they’re that good!

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service!!

Fantastic service! I had some scratched discs that Frame-A-Game resurfaced for me, and they came back looking brand spanking new! I was amazed at the quality! They also returned my discs so quickly - I couldn’t quite believe it how fast the turnaround was, I was expecting a few weeks instead it was a few days. Also, very carefully packed in individual sleeves! Honestly, what a great service - spot on and couldn’t ask for more!

August 7, 2025
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Rated 5 out of 5 stars

Absolutely sublime business and service

Absolutely sublime service, accidentally ordered an incorrect item and was sent a replacement free of charge within a couple of days. Quality, packaging and shipping of the highest standard. Can’t recommend them highly enough.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Way to Display Nostalgia

These frames were the perfect way to bring some of my favorite childhood memories back to life. The quality is outstanding — sturdy, clean, and built to last. Shipping was incredibly fast for an international order, and everything arrived in perfect condition. I’ll absolutely be recommending this shop to my friends and won’t hesitate to order again. Truly a great experience all around.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible

Incredible handmade product of quality and even more amazing support during the conception phase of my game frame of choice. Always wanted to dedicate my passion (for Halo) something meaningful. Finally found it. The plaques are wonderful, the TrueVue glass really makes a difference. Thanks a lot Kirk for the great support/collab and this amazing product.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible experience!

Incredible experience! My frames unfortunately arrived damaged due to international shipping but Kirk was awesome and made the process easy to request replacements. Product looks awesome with my copy of Pokémon XD. 11/10 will be purchasing more in the future!

June 20, 2025
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Rated 5 out of 5 stars

Great product & awesome customer service

The frame turned out perfectly for my signed David Lynch DVD, and the whole process was extremely smooth. It was even delivered a couple weeks earlier than expected. I reached out to Kirk with a few questions and he was super friendly and helpful. The upgrade for the non-reflective museum acrylic and gold plaque was worth it. Looks brilliant and very classy!

A satisfied customer here! Would definitely order more frames in the future. Big thumbs up!

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect way to showcase your games!

This is my second frame and they knocked it out of the park! The finished product with all the games in it is incredible to see and I really appreciate being able to showcase one of my favorite game series of all time! I requested a frame to show 4 games and with Kirk’s hard work and dedication he was able to make magic happen once again did an excellent job! I cannot express it enough how much I appreciate all of the help and assistance you have provided!

May 20, 2025
Unprompted review
Rated 3 out of 5 stars

Overall happy but…

Unfortunately, I had to give this three stars I like the frame however I will say for paying almost $300 USD I ordered the frame March 5 and it arrived May 7 so it took quite a while to ship but also there are three cracks in the frame where somebody tried to drill holes for hangers however, they cracked the wood you would think the quality control would be a little better for that price. No it is not a problem once the frame is hung but once again quality control. I am also missing one gold plaque, which I was not charged for. The Director reached out to me and stated the time it took was due to “Burnout”. To rectify the situation he is going to refund me 40$.
Overall, I am happy with the frame. I just wish that there was a little more quality control than that and that some of the pieces of the frame weren’t made so cheaply.It still does look awesome hanging on the wall!

May 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely incredible buying experience…

Absolutely incredible buying experience from start to end. If every company was as easy to deal with as Frame-A-Game, life would be so much easier!

I ordered my first GTA Trilogy (GTA 3, Vice City & San Andreas) and then decided I wanted the OG GTA Trilogy (GTA, GTA London & GTA2) shortly after, as this wasn’t readily available direct to order, I spoke to Kirk and he made my idea come to life. A few months later and I am now on my third frame (GTA expansion packs). Again, I spoke to Kirk who talked through my idea with me and quickly got to work, sourcing mint examples of the games I wanted and shortly shipped my frame out to me.

The service, communication, how easy it is to make an order, track an order, packaging and of course the final product as purely A* and really does set the bar.

Thanks again Kirk & Frame-A-Game…roll on the next one :)

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

High quality craftmanship

High quality craftmanship. Hand made for the joy.

Amazing customer service. I can only recommand for gamers or colletors to enhance their home with their beloved games or vinyls framed.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Experience

My recent purchase of three frames exceeded all my expectations. The quality of the frames is excellent and they all arrived in pristine condition. I purchased the frames from half across the world and there wasn't a single bit of damage on any of the frames, which speaks to how well everything is packaged. Kirk is very helpful answering emails and it's evident that he is passionate about what he does. I highly recommend these products.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

A One man band with the unbelievable quality

Absolutely incredible service from Kirk! He was happy to service all of my requests and make changes I asked for, and when I recieved the frame, it was carefully packaged and looks INCREDIBLE on the wall! Will definitely be back for more when needed.

March 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Support local businesses like this

Support local businesses like this, I ordered a product that’s very unique and special to me and the director (Kirk) was very helpful on all questions big or small followed by adding personalised touches to the products, looks great when it arrived. He added a front mount for free as this business just cares for the product and customer satisfaction. Thank you Kirk and Frame-A-Game, will buy again and recommend.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, helped with a custom order with not much of an extra charge and came a month before it was due. The setup is extremely easy and the design looks fantastic on my walls. I’ll be returning for another frame when that next paycheck hits.

February 7, 2025
Unprompted review

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