Frame-A-Game Reviews 436

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their brilliant craftsmanship and sturdy, lasting build. Many people highlight the amazing support received during the conception phase and the overall smooth process, with the seller often described as kind and helpful. The service is frequently commended for its efficiency, including disc restoration that makes items look brand new, and the delivery is often faster than expected, with incredibly secure packaging. However, some customers reported that their frames arrived damaged due to international shipping.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing extreme satisfaction and recommending... See more

Quality

Customers consistently note positive experiences with quality, describing the work as beautiful,... See more

Service

Clients share positive opinions on service, with many describing it as fantastic and sublime. Customers were... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible handmade product of quality and even more amazing support during the conception phase of my game frame of choice. Always wanted to dedicate my passion (for Halo) something meaningful. Final... See more

Rated 5 out of 5 stars

Finally, my Total War: Warhammer steelbooks have escaped the dark abyss of “the box under the bed” and now hang in glorious formation on my wall. The frame is brilliantly made, with a handy template t... See more

Rated 5 out of 5 stars

The frame turned out perfectly for my signed David Lynch DVD, and the whole process was extremely smooth. It was even delivered a couple weeks earlier than expected. I reached out to Kirk with a fe... See more


Company details

  1. Video Game Store

Written by the company

Some games do more than entertain. They become part of who we are. They remind us of late nights with friends, quiet moments of escape, or the thrill of finishing something you never thought you could. We all have that one game we’ll always go back to. At Frame-A-Game, we make it easy to celebrate those moments. Our premium frames are designed to put your favourite game front and centre, turning it into a piece of art. Add a custom plaque for that personal touch, and give the games that shaped you the space they deserve. Because the best games aren’t just played. They’re remembered.


Contact info

4.9

Excellent

TrustScore 5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Awesome artwork and excellent service

Can't fault the service from start to finish. Communication has been super, had a few questions and got answers back same day which was great.

The frames themselves are immaculate, well put together and look awesome.

A lot of care goes into the work here.

Will definitely buy again 👍

February 4, 2025
Unprompted review
Rated 4 out of 5 stars

Good product and service, would recommend

I was undecided about it for a while, but a new year discount convinced me. Glad I went for it now. Delivery was on time and the product was packaged extremely well indeed! A bulldozer would have struggled to damage it. It's as advertised, good quality and looks great. I didn't expect to have to dismantle it and fit the disk myself, but I can understand why. I struggled to get the border card to fit back in properly and it still remains slightly out of shape no matter the orientation. Mildly frustrating but not world ending. Good service, would recommend.

January 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

10/10 will shop again

Shopping here has been a fantastic experience! They answered any and all questions I had about the frames quickly and even suggested I hold off purchasing a day or two just so I can take advantage of a sale that was about to start. They really put the customer first!

The frames themselves are amazing quality, strong and sturdy but not so heavy that I’d be concerned of them falling off the wall.
They were well packaged and arrived in perfect condition.

My Dead Space and Mass Effect trilogies have never looked better.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Astro Art Awesomeness!

Bought Astro Bot for my son's birthday recently; he Platinumed it in short order & suggested trading it in but I had other ideas...! This is my second purchase from Frame-A-Game and once again I have had a disc go from being shoved in a drawer to being a stunning piece of art for my son's gaming setup. Communication is spot-on & the end product speaks for itself. Long live physical media!

January 14, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Red Dead 2 frame

Ordered Red Dead 2 frame, delivered today (8th January). Delivered well ahead of the estimated date and I have to say I’m more than happy with the product and customer service. I will definitely be buying more 😀

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great PS4 game disc repair service

Great PS4 game disc repair service. Son scratched my new game disc really badly on the floor (PS4 wouldn’t read the disc) and these guys were able to get most scratches out and repair the disc so that it now works again!
Great service and fast service. Thanks again

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing must buy for preserving or showing game off

Honestly just googled frame for a game I have and this popped up took a shot said maybe it’s real and won’t get scammed nah this is amazing the frame to how quick to set up and how amazing it looks up on the wall I’m a very happy customer definitely buying more from here

December 13, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

High quality from Order Placement to Delivery/Unboxing

From the user friendly website through to unboxing my product it was a pleasant experience.
This product was exactly what I wanted and exactly as described/tailored on the website.

It was delivered well before estimated delivery date (by Parcelforce which was good as they’re a courier I never have problems with - courier companies can be a hassle these days!).

It came very well & securely packaged and the product itself is very well made - you can tell a lot of thought & effort go into the entire process which makes this seller a highly recommendable one.

The unboxing/assembly instructions were clear & easy to follow.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome Mass Effect Trilogy frame

Bought their mass effect trilogy frame and have to say its alot better than i expected. The frame is sturdy and its easy to open up and take the games out, i wanted to swap the cover for mass effect 3 over to femshep and had no problems doing so.

Had no problems with postage either frame was well packaged up and was tracked the whole way.

December 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

The best frames for your games!

I stumbled across Frame-A-Game on social media and after getting envious of everyone’s framed games I decided that it was about time I took pride in my own gaming collection. I contacted the company before placing an order, to be sure that the particular game I wanted to frame could be accommodated, and got a prompt response with all the information I needed. The owner was friendly and helpful throughout the whole ordering process, and the frame arrived much faster than I expected. The craftsmanship and quality of materials is excellent, and both the frame and game look fantastic on my wall. I highly recommend Frame-A-Game!

October 17, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look