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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast international delivery service and the exceptionally soft fabric quality of the shirts and hoodies. Consumers also appreciate the remarkably helpful customer support team and the unique, fun designs that consistently bring many compliments. However, some people mentioned frustrating issues with sizing consistency and poor quality fabric that can shrink after washing. A few reviewers also experienced significant difficulties reaching customer support or received incorrect orders that did not match expectations. Some buyers additionally noted that certain prints looked cheap or faded quickly over time.

What people talk about most

Product

Customers expressed great satisfaction with the product quality and design, highlighting the soft and... See more

Quality

Consumers find quality to be positive, highlighting durable fabrics and comfortable fits. Many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising quick shipping times and prompt... See more

Order

Clients share ambiguous opinions on order, with many reviewers praising the fast shipping, easy process, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising fast communication, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

100 % correct purchase. Item arrived as described. As there was a small delay caused by transport company Frased customer service jumped in directly. I got a fast solution. Thanks to Helena who direc... See more

Rated 5 out of 5 stars

I orderered a t-shirt from Frased which I was really excited for! However, when it said it had been received, Australian Post had managed to deliver it to the wrong address. Without knowing where it a... See more

Rated 5 out of 5 stars

Absolutely brilliant customer service! I accidentally ordered the wrong size - didn’t realise until it arrived. They were so understanding & made a re-order so easy! Great designs, great quality - wil... See more

Rated 5 out of 5 stars

I bought two T-shirts from Frased – a navy blue one with a white print in size Medium, and a white one with a green print in size Large. I’m very happy with both. The quality of the fabric and th... See more


4.4

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.4

All reviews

(98)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Solid 10/10 experience

Ordered three tshirts and honestly really happy with all of them. They fit exactly how I wanted them to, fabric feels good and the whole order was just super easy. Would 100% order again!

September 8, 2026
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Rated 5 out of 5 stars

Quality

Amazing quality and great fit! The clothes feel premium, look even better in person, and the attention to detail is amazing. Highly recommend!

September 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Really recommended with high customer service

100 % correct purchase. Item arrived as described. As there was a small delay caused by transport company Frased customer service jumped in directly. I got a fast solution. Thanks to Helena who directly took care of it. My comment: highly recommended with excellent customer service. Thanks again !

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Quality and small demandings (:

The quality of merch is very good. I really like the comfort while wearing the hoodie and t-shirts. The things I want you guys to put attention to, dear Frased Team. I love clothes with overprints on the back but a simple "Frased" sign on the front side would be cool instead of basic and empty space. It does not have to be a big sign, just as small as on the back would be perfect in my opinion. Anyways. keep make the great job you are already doing. Peace out.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with my purchase

Really happy with my purchase
I’m really happy with the hoodie. The quality feels great, it’s comfortable to wear, and the fit was just as expected. Shipping was also quick and everything arrived as it should.
Overall, a really good experience. I’d definitely consider ordering from them again!

August 20, 2026
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Rated 5 out of 5 stars

Great service

Great service! Super friendly and helpful. They quickly helped me change my shipping address and made sure everything was sorted correctly. Fast communication and excellent customer service. Very happy! 😊

August 19, 2026
Unprompted review

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