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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast international delivery service and the exceptionally soft fabric quality of the shirts and hoodies. Consumers also appreciate the remarkably helpful customer support team and the unique, fun designs that consistently bring many compliments. However, some people mentioned frustrating issues with sizing consistency and poor quality fabric that can shrink after washing. A few reviewers also experienced significant difficulties reaching customer support or received incorrect orders that did not match expectations. Some buyers additionally noted that certain prints looked cheap or faded quickly over time.

What people talk about most

Product

Customers expressed great satisfaction with the product quality and design, highlighting the soft and... See more

Quality

Consumers find quality to be positive, highlighting durable fabrics and comfortable fits. Many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising quick shipping times and prompt... See more

Order

Clients share ambiguous opinions on order, with many reviewers praising the fast shipping, easy process, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising fast communication, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

100 % correct purchase. Item arrived as described. As there was a small delay caused by transport company Frased customer service jumped in directly. I got a fast solution. Thanks to Helena who direc... See more

Rated 5 out of 5 stars

I orderered a t-shirt from Frased which I was really excited for! However, when it said it had been received, Australian Post had managed to deliver it to the wrong address. Without knowing where it a... See more

Rated 5 out of 5 stars

Absolutely brilliant customer service! I accidentally ordered the wrong size - didn’t realise until it arrived. They were so understanding & made a re-order so easy! Great designs, great quality - wil... See more

Rated 5 out of 5 stars

I bought two T-shirts from Frased – a navy blue one with a white print in size Medium, and a white one with a green print in size Large. I’m very happy with both. The quality of the fabric and th... See more


4.4

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.4

All reviews

(98)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Discount codes and amazing service

Shoutout out on my instagram story, and from there messaged them a few times and they gave me discount counts of of their kindness, really recommend them and good quality. From the UK and got alot of my mates ordering them over there. Couldn’t recommend more!

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

I absolutely love Frased

I absolutely love Frased! The quality of the clothing is amazing, and every piece feels comfortable, stylish, and well-made. The designs are unique and modern, making it easy to stand out while still feeling confident. The materials are soft, durable, and worth the price.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Just received my 2 t-shirts

Just received my 2 t-shirts. Decent delivery time. Fits great and good quality. Absolutely love the quotes😂 nothing bad to say here, will definitely be ordering again. 5 stars⭐️👍

July 8, 2026
Unprompted review
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Rated 1 out of 5 stars

Keep your money please

This is honestly the worst store I have ever dealt with.

I knew it was probably dropshipping, but I liked the design, so I decided to give it a chance. Big mistake. The shirt arrived in a cheap grey plastic bag, and as soon as I opened it, there was a strong smell of cheap fabric and burnt lettering/printing. When I tried the shirt on, my skin started itching because of the poor quality. The fit was also terrible.

I contacted them about returning it within one hour of receiving the shirt. I then had to pay out of my own pocket to ship it back to Poland, which was already frustrating enough.

After weeks of hearing nothing, I had to chase them myself. Then they told me the refund had been issued as store credit. I never agreed to store credit. I asked for my money back, not credit for a store where I do not want to buy anything again.

I am now still fighting to get my money back months later. Terrible quality, awful return process, and very poor customer service. I would strongly recommend avoiding this store.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Support stopped responding during refund process

Very disappointing experience with Frased.

I contacted support within the valid return period regarding defective items and requested a return/refund. Instead of receiving a clear solution, communication became unnecessarily complicated with slow responses, changing information and no proper confirmation regarding the refund process.

At this point I am still waiting for a final response despite multiple polite follow-ups.

The products looked good online, but customer service and handling of returns have been extremely unprofessional in my experience. Would personally not order again.

May 8, 2026
Unprompted review
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Rated 1 out of 5 stars

Scammy Practices Please Avoid

Absolutely trash quality. The size chart on the site has nothing to do with the actual shirt sizes. I ordered M shirt and it is too tight and the actual measurements do not match the ones on the site.

I reached out to customer support and no one got back to me. In book this is scam.

January 12, 2026
Unprompted review
Rated 2 out of 5 stars

Over priced material.

Online site looks good, but a bit of pain to use not only that the T shirt came late and it stank, although the quotes are good. The quality of the t shit is awful.

January 9, 2026
Unprompted review
Rated 2 out of 5 stars

Low quality

Quality like at temu, there is a star because the sweater at least sits well

January 5, 2026
Unprompted review

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