Bought budget VPS of theirs for personal purposes. 4€ for one based in Germany (I live in Poland soo that isn't an issue for me), 100GB of storage and like 4GB of RAM (if I remember correctly about t... See more
Company replied
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Review summary
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Based on these reviews
Fast server setup, easy to navigate panel, good connectivity/uptime. My 'enshrouded' server .json file was outdated though, so i had to rewrite that by myself.
Company replied
Company details
Written by the company
Web & Game Hosting Provider
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- +44 115 7940794
- admin@freakhosting.com
- freakhosting.com
4.1
Great
384 reviews
Replied to 95% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People they always help me when I need…
People they always help me when I need it. I’ve been with them for a very long time. Good service.
February 6, 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your review! We’re glad to have had your trust for such a long time and happy to know our team has always been there to help when needed.
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Their customer support is top-notch.
February 5, 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your kind words! 🌟 We're glad you had a top-notch experience with our support. If you ever need anything, we're here for you! 🚀
Slow response
Slow response, server down for more then a day because of an issue in the automated paypal payment system.
January 30, 2025
Unprompted review
Reply from FREAKHOSTING
We sincerely apologize for the delay and any inconvenience caused. We understand how frustrating this must have been and are actively working to prevent similar issues in the future. If you need further assistance, please reach out—we're here to help!
Great team
Great team, goes to meet the client's wishes. Thanks to the team for cooperation!
February 2, 2025
Unprompted review
Reply from FREAKHOSTING
Thank you so much for your kind words! 🌟 We're glad to hear you had a great experience with our team. Your support means a lot to us, and we look forward to working with you again! 🚀
I recommend with confidence
February 1, 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your trust and recommendation! 😊 We're thrilled to have your confidence and will continue delivering top-notch service. 🚀
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An incredibly happy customer.
I was first drawn by the very attractive price-to-performance advertised... I've been there and done that with VPS providers advertising something and not providing, FREAKHOST is *not* like those other providers.
I started a timer when I decided to purchase my server. The total amount of time it took me to migrate my VPS, from visiting the freakhosting.com homepage to cancelling my previous hosting provider, it only took an hour. That's including a 20 minute snack break and 15 minutes of trawling through my old VPS trying to find every config to migrate.
As for the performance? There's a reason people seek out AMD's EPYC CPUs for game hosting. The performance-to-price ratio is good enough I'd give 6 stars if I could.
January 30, 2025
Unprompted review
Reply from FREAKHOSTING
Wow! Thank you for such an incredible review! 🚀 We're thrilled to hear that your migration was smooth and that you're happy with our performance and price-to-performance ratio. We work hard to stand out from the rest, and your feedback means the world to us. If you ever need anything, we're always here to help! Enjoy your new VPS! 💪🔥
I’ve been using FreakHosting for a…
I’ve been using FreakHosting for a while, and I’m impressed with their reliable services and fast support. Highly recommend them for hosting needs! ⭐⭐⭐⭐⭐
January 20, 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your support and recommendation! 😊 We're thrilled that you're enjoying our reliable services and fast support. We'll keep working hard to provide the best hosting experience. 🚀 Let us know if you ever need anything!
Reply from FREAKHOSTING
Thank you for your kind words! 😊 We're glad you love our hosting services and support. Your recommendation means a lot to us! 🚀 Let us know if you ever need anything!
Reply from FREAKHOSTING
Thank you for your kind words! 😊 We're glad you're happy with our hosting. If you ever need anything, we're here to help! 🚀
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Super I am very pleased
January 21, 2025
Unprompted review
Reply from FREAKHOSTING
Thank you! 😊 We're so happy to hear that you're pleased with our service. If you ever need anything, we're always here to help! 🚀
Best Help Experience
Very friendly and open to help with everything about your service!
January 16, 2025
Unprompted review
Reply from FREAKHOSTING
Thank you very much for your feedback. It was a pleasure working with you and setting up your servers. Wish you all the best with your project !
Not recomend, unstable service
Ordered a virtual server, it worked for a week, when network access was lost.
Only OS reinstall helped. After a week this happened again. Support didn't helped.
I guess there is only one person who works as support, marketing and administrator, someone named "Vlad"
I decided to go to another hosting.
As pros: very cheap prices
August 1, 2024
Unprompted review
Reply from FREAKHOSTING
Hello,
Thanks for your review. We really regret to hear that our service did not live up to your expectations. Here at FREAKHOSTING, we work hard to provide a solid service accompanied by responsive support for our customers.
Regarding your complaint, we have found out that you ordered our service in July, not recently, and seven days after the purchase date, a support ticket was opened by you. Our team replied to your question within 4 minutes. Unfortunately, it looks like you never replied after our first answer where we have requested important details from you. Of course, we would have been more than glad to further assist you and go deeper into the problem, once we heard something back from you.
We are deeply sorry for the inconvenience caused and are always working on the improvement of our processes in order to go more smoothly for all of our customers. Of course, if there is anything we can do for the resolution of this issue or you want to give our services a second try, please don't hesitate to get in contact with us directly.
Your comments really mean a lot to us; thank you for taking the time to comment. We appreciate the fact that you recognized our competitive advantage of competitive pricing and look forward to serving you even better.
Great hosting for Game Servers
i am so happy that the VPS i purchased for game server was working flawlessly and since my players/clients love it we moved to a dedicated server now. There were few issues in starting but i was not giving up like i was on top of it and the kind person namd Mr.Vlad was very professional to help me on each and every issue and get it sorted.
If you are looking for a game server that you want to host please look no further to Freakhosting you will have great experience like i do.
I wish great success to this hosting and it shall have more and more upgrades for users.
January 7, 2025
Reply from FREAKHOSTING
Thank you so much for your kind words; thank you for sharing your positive experience! We are really pleased to learn your VPS worked without any hassle for your game server and everything was alright with our support team, too. That's fantastic; we know you have upgraded to a dedicated server and your gamers absolutely love the experience.
We really appreciate your recommendation and wish you continuing success with your hosting!
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The entire process took too long
The entire process took too long. I will consider taking my business elsewhere
January 9, 2025
Reply from FREAKHOSTING
Hello,
First of all, thank you for taking the time to share your feedback with us. Sorry for the inconvenience caused through the process, and sorry that we have not managed to meet your expectations this time.
Your time is an important thing to us at FREAKHOSTING, and we try to make sure that each process runs smoothly and is fast. In this situation, unfortunately, we have not answered this expectation and would love the opportunity to learn more about your experience with specific delays so we could rectify the problems and work on smoothing our processes.
If you'd like to talk over this further, please don't hesitate to contact our support team directly. Your input really is invaluable in helping us improve, and we would love to make it right for you.
Thank you for understanding, and we do hope that someday we'll regain your trust.
Reply from FREAKHOSTING
Thank you very much for your feedback
low prices with very good deal
low prices with very good deal
giveaways every weak
give many discounts
good servers systems
fast support
fast services & servers
i delete my web by a mistake and they get back my files in 10 min thats nice
January 4, 2025
Unprompted review
Reply from FREAKHOSTING
Thank you for your wonderful feedback! We’re delighted to hear that you’re satisfied with our pricing, discounts, server performance, and support. It’s great to know we could assist you promptly in recovering your files—your satisfaction is our priority!
We truly appreciate your kind words and look forward to continuing to serve you.
Excellent support, low prices
Excellent support, really fast VPS opening, the lowest prices. I recommend!
January 5, 2025
Unprompted review
Reply from FREAKHOSTING
Thank you so much for your kind review! We’re excited to hear that you’re happy with our support, fast VPS setup, and competitive pricing. Your recommendation means a lot to us!
We look forward to continuing to provide you with excellent service.
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very good technical support
December 20, 2024
Unprompted review
Reply from FREAKHOSTING
Thank you very much for your feedback
It's was really great I added a mod…
It's was really great I added a mod which me and my friend gonna make a jailbreak, but can I ask you for a favor can you give me 2 more days of trial?It would be really great and like 30. December I'm gonna buy 3 months for 22 euros.
December 13, 2024
Reply from FREAKHOSTING
Thank you for your kind words! We’re glad to hear you’re enjoying our service and successfully adding mods to your setup.
Regarding your request for a trial extension, please reach out to our support team directly, and we’ll do our best to assist you. We’re excited to have you continue with us and look forward to your subscription on December 30th!
I had a problem connecting to my server…
I had a problem connecting to my server because of my location, it was solved in less than a day. Very nice
December 13, 2024
Unprompted review
Reply from FREAKHOSTING
Thank you for your feedback! We’re glad our team was able to resolve your connection issue quickly and to your satisfaction. Your positive experience means a lot to us, and we’re here to assist you anytime you need.
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