Think twice before doing business with them
Maybe good at general plumbing, but please stay away when work is needed for heat-pumps. We were clients and did not expect to be charged money for a 2nd visit, 2 weeks after they had repaired the machine the first time, where they expect us to pay them 1,5 hours to tell us the machine is broken and that they cannot fix it. We got a bill 5 months later for the 2nd visit, out of the blue, and after communicating with company and complaining, they added handling fees to make us pay more.
Reply from Frederiksen VVS
hej Nicholas, tak for din anmeldelse, beklager din oplevelse. Det er helt korrekt vi har sendt en regning for et servicebesøg som du har bestilt første gang, derudover har vi sendt en efterfølgende regning for det arbejde der blev aftalt der skulle laves efterfølgende.
Hvis du har spørgsmål til det fremsendte skal du være velkommen til at kontakte os direkte.
Rigtig god dag.
mvh Frederiksen VVS