Good overall experience so far. ETF selection is impressive, with plenty of options available. Everything works smoothly and the information is clear. Only downside is the ui feels a bit difficult at... See more
Freedom24 by Freedom Finance Europe
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Easy to set up and gives a strong sense of security. The interface is clear with well presented visuals. Everything works smoothly and managing ETFs and stocks feels simple. As someone new to investin... See more
I am a customer for years and added money to my brokerage account in April. I used their "RABBIT5" code and got 3 free shares in the April promotion easily, among them a share of Ford Motor Co. I am... See more
Am 12. Mai bekam ich folgende Meldung "we would like to inform you that the D-Accounts Swap Program will be discontinued, effective 12 May 2025." Am nächsten Tag wurde mein Dollarguthaben in Euro umge... See more
Company replied
Company details
- Investment Company
- Finance Broker
- Financial Institution
- Investment Service
- Non-Bank Financial Service
- Stock Broker
About Freedom24 by Freedom Finance Europe
Written by the company
What is Freedom Finance Europe?
We are an international online stockbroker Freedom Finance Europe Ltd, known under the Freedom24 brand. We provide clients from the European Union with everything they need for successful investments — direct access to the world's largest stock exchanges, professional securities analytics, convenient trading applications and responsive customer support in your language.
European part of global business
Freedom Finance Europe is a subsidiary of the international investment group Freedom Holding Corp headquartered in Kazakhstan and USA. The holding's shares are traded on the Nasdaq stock exchange, and its activities are regulated by the US Securities and Exchange Commission (SEC).
Around the Globe
Official representative offices and agents of the company are located in Germany, Netherlands, Belgium, Austria, Italy, France, Spain, Greece, Poland, Bulgaria and Cyprus. We are trusted by hundreds of thousands of clients from EU countries and beyond, who make daily transactions with securities.
Contact info
Christaki Kranou 20, C Tower, 5th Floor, Germasogeia, 4041, Limassol, Cyprus
- +35725257785
- info@freedomfinance.eu
- freedom24.com
Breach of guidelines
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
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Fast and accurate help from Fredome and…
Fast and accurate help from Fredome and mr haritos
February 27, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Immediate response and clarification
Immediate response and clarification
February 27, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
After a phone call
After a phone call, I was extremely well served (by Mr. Haritos) to a number of my questions, in a call that lasted 20 minutes! Best of all, they also take suggestions to get better.
February 24, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
the best way to invest with low…
the best way to invest with low supplies at a secure company.
February 24, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
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Very friendly environment and also this…
Very friendly environment and also this platform provides useful investment recommendations and a variety of products but on the other had some fees are not good . Also the costomer service very good!
February 23, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Kågévést
Really not sure how i can get my quids back from this institution
Been reaching out to them and still i'm yet to get any correspondence which indicates some cashflow problems
Do business with them at your own risk
if you do value some peace of mind saw the alts in opinion/title from other remarks on TP. a game changer
January 8, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
We understand your frustration with the lack of communication regarding your funds. We strive to provide excellent customer service and are committed to resolving any issues promptly. We appreciate you bringing this to our attention and will investigate the matter further. We value your feedback and will use it to improve our communication processes.
Please note that during working hours we reply within 20mins via tickets.
Best regards,
Freedom24 team
Great investment platform
Great investment platform, the interface is easy and the support was always there when i needed it. It adheres to the EU regulations which makes it the safest option for me.
February 20, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Good portal for inversting
Good portal for inversting - powerfull, but easy to use.
February 20, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
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Very Bad Customer Service
Very Bad Customer Service
I was trying to withdraw money and I couldn't so they told me to deposit 1 euro so I did and when I try to withdraw again nothing... The customer service reply like you are bothering them. After days and im still trying to take my money back...
February 19, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
We understand your frustration with the recent experience withdrawing your funds. We strive to provide excellent customer service and are disappointed to hear that your interaction did not meet your expectations. We appreciate you bringing this to our attention and will use your feedback to improve our processes.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Not all US ETFs avaible in EU
Some of American ETFs which should be avaible in EU are not, you will find it out when you want to by it after you transfer the money to freedom and lost some on fee. No information before you try to by. The fees are pretty high and the mobile app is hard to use.
December 15, 2024
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Unfortunately, access to US ETFs is blocked due to EU regulation. But we can offer you some European alternatives.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Take profit and stop loss order don't work
Sunday morning prices went to negative. For 3 days now asian and european prices don't update. I hit take profit price and nothing sold. I am waiting 4 hours to manage this with technical support but still nothing. Eventually tp price didnt executed. Poor customer service. No help at all.
New update.
During fiat exchange especially euro to honk kong dollar i suffer twice up to 20 euros lost due to different exchange prices.
February 19, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear costumer,
We understand your frustration with the recent pricing issues and the delay in technical support. We are actively working to resolve these problems and appreciate your patience as we do so. We value your feedback and will use it to improve our services.
Best regards,
Freedom24 team
Top and safe platform for investments
Top and safe platform for investments. Excellent job…
February 15, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
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I placed a sell order at a specific…
I placed a sell order at a specific price, the option hit that price, yet it was never executed. After two weeks of silence, their response was Yes, it should have sold, but not our fault, no compensation. Absolute scam tactics.
Stay away from these fraudsters. If you value reliability and fast payouts, PWGexe is the only smart choice. They execute flawlessly and process payouts without hassle.
February 18, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
We understand your frustration with the recent experience. We strive to provide a reliable and efficient trading platform, and we are disappointed to hear that your order was not executed as expected. We appreciate you bringing this to our attention and will investigate this matter further.
Best regards,
Freedom24 team
THE MOST RELIABLE
it is perhaps the most reliable platform with natural presense in many countries and belongs to the freedom holdings company!!
June 30, 2024
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Easy to use
Easy to use. Great support team and user friendly interface.
January 8, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
First look to Freedom24
Still new to freedom24. Registration, transfers to an investment account, currency conversion, purchase of shares are simple and understandable. High trust of funds, individual companies, even for non-professional investors. Plus, everything is available in your native language.
February 10, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
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Trade problems
Very good support for a trading problem - and in my case in German!
February 17, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
Great app easyy and profitable
February 18, 2025
Unprompted review
Reply from Freedom24 by Freedom Finance Europe
Dear customer,
Thank you very much for your review.
Our core value is to provide our clients with the best possible services.
We remain at your disposal for anything you might need.
Your Freedom24 team.
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