Freeman Jones Reviews 

641
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Thank you so much to freeman jones and all the staff!! for all your help with this matter. I really appreciate it not only sorting everything out, but also staying in touch regularly to keep me po... See more

Rated 5 out of 5 stars

Nothing was ever too much hassle for them, always was understanding and supportive throughout the whole process. Everything was always explained thoroughly and in a way that made it understandable. Co... See more

Rated 5 out of 5 stars

After stressing for many months over finances, I finally made the call to get some help. They were courteous, kind and friendly, no judgement made about myself and the final outcome was far bette... See more

Rated 5 out of 5 stars

I am truly thankful for the team helping me out with getting my IVA acceptance. They handled everything so professionally and the patience they showed me with my hearing difficulties also allowing a... See more

Company details

  1. Debt Relief Service
  2. Credit Counseling Service
  3. Insolvency Service

Written by the company

Freeman Jones is a firm of insolvency practitioners specialising in Individual Voluntary Arrangements (IVAs).


Contact info

4.8

Excellent

TrustScore 5 out of 5

641 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(641)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best option

Every one was helpfull and fully surportive and empathic ,option were always in my best interest.
Every fully explained and always my choice.thank you

May 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Every member of staff I spoke to were quite excellent and it was a pleasure to deal with people who are professional, kind and efficient. In particular my main contact was with Amaan and Rebecca both of whom I cannot recommend highly enough. Thanks so much from Steve R

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Understanding, friendly and helpful. Talked me through every step and worked to find the best outcome for me. Would highly recommend

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was brilliant

My experience was brilliant, I have severe mental impairment and dont understand the IT world very easily, Gareth helped me through all areas, he took his time, repeated anything where necessary and was very patient with me. Im really grateful.

May 13, 2026
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Rated 5 out of 5 stars

Absolutely brilliant service from my…

Absolutely brilliant service from my first call for help, all the way to sorting a resolution for my financial issues. Very helpful staff with breaking down my options into understandable information and always incredibly friendly. They took the stress out of my situation and were always happy to help with any questions I asked. Brilliant communication.

Don’t keep yourself in a situation that you feel you can’t get out of. Help is there.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I have found Freeman Jones to be…

I have found Freeman Jones to be excellent to deal with. Very professional and extremely knowledgable in what they do, and the advice I was given had helped me to start getting myself straight. I would not hesitate to recommend them to anyone. They are very very good at what they do.
10 out of 10 from me.

May 12, 2026
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Rated 5 out of 5 stars

Great from the start friendly great…

Great from the start friendly staff great communication updated every step and got reassurance with everything I needed help and would recommend anyone struggling to contact them and get the answers you need and free of feeling trapped by debts thanks again now I can start looking forward service staff customer service 5* all-round stress free

May 1, 2026
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Rated 5 out of 5 stars

Very helpful and informative

Can’t recommend them enough, Matthew and Paige were so helpful and understanding, never making me feel inadequate and explained each step

April 28, 2026
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Rated 5 out of 5 stars

Katharine was truly amazing on our…

Katharine was truly amazing on our call. She listened and made me feel at ease. I am going through a rough time right now and she really cared and did everything she could to help me. Wonderful customer service thank you

April 23, 2026
Unprompted review

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