Thank you so much to freeman jones and all the staff!! for all your help with this matter. I really appreciate it not only sorting everything out, but also staying in touch regularly to keep me po... See more
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Nothing was ever too much hassle for them, always was understanding and supportive throughout the whole process. Everything was always explained thoroughly and in a way that made it understandable. Co... See more
After stressing for many months over finances, I finally made the call to get some help. They were courteous, kind and friendly, no judgement made about myself and the final outcome was far bette... See more
I am truly thankful for the team helping me out with getting my IVA acceptance. They handled everything so professionally and the patience they showed me with my hearing difficulties also allowing a... See more
Company details
Written by the company
Freeman Jones is a firm of insolvency practitioners specialising in Individual Voluntary Arrangements (IVAs).
Contact info
Floor 15, Blue Tower, MediaCityUK, , M50 2AB, Salford Quays, , United Kingdom
- 0161 672 8999
- customer.services@freemanjones.co.uk
- freemanjones.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Best option
Every one was helpfull and fully surportive and empathic ,option were always in my best interest.
Every fully explained and always my choice.thank you
An amazing experience they have sorted…
An amazing experience they have sorted things out very smoothly i can't thank you enough. I would recommend them 💯
Excellent service
Every member of staff I spoke to were quite excellent and it was a pleasure to deal with people who are professional, kind and efficient. In particular my main contact was with Amaan and Rebecca both of whom I cannot recommend highly enough. Thanks so much from Steve R
Amazing
Understanding, friendly and helpful. Talked me through every step and worked to find the best outcome for me. Would highly recommend
My experience was brilliant
My experience was brilliant, I have severe mental impairment and dont understand the IT world very easily, Gareth helped me through all areas, he took his time, repeated anything where necessary and was very patient with me. Im really grateful.
Absolutely brilliant service from my…
Absolutely brilliant service from my first call for help, all the way to sorting a resolution for my financial issues. Very helpful staff with breaking down my options into understandable information and always incredibly friendly. They took the stress out of my situation and were always happy to help with any questions I asked. Brilliant communication.
Don’t keep yourself in a situation that you feel you can’t get out of. Help is there.
I have found Freeman Jones to be…
I have found Freeman Jones to be excellent to deal with. Very professional and extremely knowledgable in what they do, and the advice I was given had helped me to start getting myself straight. I would not hesitate to recommend them to anyone. They are very very good at what they do.
10 out of 10 from me.
I cannot faulty my experience with…
I cannot faulty my experience with Freeman Jones. When they say they're going to do something, they will do it. Trust the process, and try not to overly worry.
Very accommodating and helpful and made…
Very accommodating and helpful and made me fill less stress
Fab smooth service sorting my IVA staff…
Fab smooth service sorting my IVA staff were all lovely and understanding of my circumstances and helped me however they could :) thank you guys
All agents were top notch
All agents were top notch! Got sorted in no time, and everything explained perfectly
Great from the start friendly great…
Great from the start friendly staff great communication updated every step and got reassurance with everything I needed help and would recommend anyone struggling to contact them and get the answers you need and free of feeling trapped by debts thanks again now I can start looking forward service staff customer service 5* all-round stress free
Very helpful understanding and not…
Very helpful understanding and not judging highly recommend.
Due to unforeseen circumstances I’ve had to use Freeman Jones
Due to unforeseen circumstances I’ve had to use freeman jones. From the outset, the staff were very knowledgeable, friendly and polite. They didn’t mind repeating anything I didn’t understand. Service is 2nd to none.
Very helpful and informative
Can’t recommend them enough, Matthew and Paige were so helpful and understanding, never making me feel inadequate and explained each step
Professional advice and help
Professional advice and help, ln a friendly manner.
Katharine was truly amazing on our…
Katharine was truly amazing on our call. She listened and made me feel at ease. I am going through a rough time right now and she really cared and did everything she could to help me. Wonderful customer service thank you
The way everything was explained no…
The way everything was explained no matter how big or small and very nice people 👌
Quick and easy process
Quick and easy process, everyone I spoke to was so helpful
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