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Freeze Co is one of my top shops for all things skin and body. Always a great selection of high quality skincare. I always appreciate the helpful staff like Stephanie who helps me pick the products best for my concerns!
Purchased a product on this website and due to medical reasons, could not use it. Read the fine print too late and found they don't do refunds. When I tried to leave a review for the product to warn others against using this product if they have the same medical issue as I do, the company wouldn't print my review on their website. Tried leaving another review - again they wouldn't print it. It's important for a company to be transparent if there is an issue with a product they are selling as it may help other customers. So unless you leave a 5 star review, don't bother voicing your opinion to this company. Don't waste your money - shop elsewhere with a company that stands behind their products and allows returns in the event it is necessary.
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