Leggett Immobilier Reviews 337

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine commitment to assisting them throughout their property journey. Many highlight the efficient and professional service, noting that agents are knowledgeable about the market and responsive to queries, often providing detailed advice and support. The customer service is frequently described as exceptional, with agents going above and beyond to ensure a smooth and stress-free experience, even helping with translation and utility connections. However, some people mentioned issues with incorrect property information, leading to wasted time and frustration. A few other people also felt that some agents were impatient, lacked good communication, and were unhelpful during the search process, with some experiencing long delays in responses from the property management team.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficiency,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

Location

Reviewers highlight positive aspects of location. Many customers found properties in specific areas like... See more

Response time

Consumers generally find the response time to be positive. Many reviewers highlight that queries and concerns... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had such an easy and enjoyable experience using Leggett Immobilier. The service from start to finish has been so efficient, professional, and attuned to our needs. We met several of their agen... See more

Company replied

Rated 5 out of 5 stars

Leggett agent Neil Tuckwell made this experience 5 star. He is easy to speak to and knew all about the properties on his portfolio and the different villages we visited. He advised us on the buying pr... See more

Company replied

Rated 5 out of 5 stars

I want acknowledge the excellent service we received when selling our house in Haute Vienne. Ann McCarthy is very knowledgeable about the properties she has on her list, she answered our questions,... See more

Company replied

Rated 5 out of 5 stars

It was wonderful being advised by two of your agents, Victoria Chavasse and Lesley Okey, who finally clinched our purchase of a lovely house in Athis val de Rouvre, where we hope to move in soon and l... See more


Company details

  1. Real Estate Agency

Written by the company

Entreprise familiale du Périgord, devenue réseau national, nous offrons aux vendeurs et aux acheteurs des services professionnels. Notre équipe au siège social travaille aux côtés de nos agents dans la France entière afin que votre projet immobilier soit un succès !


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

337 reviews

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Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Where do i start!

Where do i start!, our local representatives Kate & Sylvie have worked tirelessly to get our sale over the line recently. From being messed about by potential buyers who dragged it out for months to finding another buyer and seeing it through to completion they have been exceptional.

I wouldn't hesitate to recommend Leggett Immobilier and Kate & Sylvie to anyone wishing to sell their property.

September 25, 2024
Unprompted review
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Rated 5 out of 5 stars

Alison was amazing from start to…

Alison was amazing from start to finish, always at hand to answer our questions and offering advice and guidance throughout the purchase process. I would definitely recommend her as an agent when purchasing in the Lot Garonne. She has a lovely, kind demeanour and not overbearing like many of the other agents we encountered.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

In my search for a house for my…

In my search for a house for my retirement in France I encountered more than a few estate agents and I can honestly say that Leggett was hands down the best of them
There agents were always honest about the property's I viewed (a rare thing I think you would agree)
Informative polite and without exception a joy to meet
I came away from every encounter thinking the world is a better place with people such as these in it
I recommend Leggett high and without reservation

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

We Found Our Dream Home

We had moved permanently from South Africa three months before meeting Gillian Annesley. We had viewed over 25 properties and were becoming despondent. What made Gillian different from the many other agents that we had met with was that she really listened to us, when we discussed what we were looking for and was completely open and honest about our expectations and available properties. She showed us a house in Azille that we thought had potential but were not sure. Gillian sourced an architect/builder to give us an idea of what renovations were possible. But still we were not sure. It was then she encouraged us to see a house we had dismissed on paper. And we are so pleased we listened to her. It turned out to be our dream home. She worked hard to ensure that a fair, accurate price was agreed on which resulted in happy sellers/happy buyers. But her input and support didn't stop there. New to the country and french language, she held our hands through all the paperwork and was always available to help with any questions - however stupid or time of night! Once the sale had gone through she continued to be an integral part of our lives. She put us in touch with a local builder and helped us get to know the area and how things worked. Gillian enjoys what she does and is prepared to "walk the extra mile" for her clients. I would highly recommend her.

April 30, 2024
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Rated 5 out of 5 stars

A thank you from the heart

I would like to start by saying Thank you to Lisa Cobern, she is the best agent, I’ve ever used. Lisa has been an absolute god send. We purchased a property from her and didn’t have a clue. Lisa was there the whole step of the way and can I say still is. I’m sorry Lisa for badgering you so much 😘 you’re a very kind lady and excellent at your job. Thank you from the heart Angus and Trudie

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

We were fortunate to have Sarah and Jane

We were fortunate to have Sarah and Jane helping us sell our house in France. It wasn't an easy time with complex issues to sort out. Yet they both threw themselves, heart and soul, into helping us. They went above and beyond many times over, and manage to finally get us the sale. They were on hand many hours of the day to answer countless questions and then support us. Fantastic. Thanks.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant, from start to finish!

We were absolutely delighted to have Carole McGregor sell our house for us, via Leggett.
From start to finish she was an absolute rock, answering our queries, advising us of options - nothing was too much trouble for her. She advised us very well on price, and we sold for rather more than we expected.
She also demonstrated the patience of a saint, as we did rather pester her at times. But she understood our anxieties and reassured us when needed.
An absolutely top class act - thank you so very much, Carole!

July 24, 2024
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Rated 5 out of 5 stars

Vanessa Gray, Leggett Immobilier Agent

Vanessa Gray was the agent we used to purchase a property recently near to Saint Meard de Gurcon. Vanessa help us from the moment we made an enquiry about the property right through until the day of completion and we signed the official documentation and were handed the keys at the Notaire. At all times everything was handled extremely professionally, very quickly and in the most friendly of ways. Even after completing Vanessa still continued to help to ensure we settled in with no problems. The whole Leggett team made the processing of purchasing a property overseas non stressful, really pleasurable and extremely easy and hassle free.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

House purchase in the Gers area of Occitanie

The team of Jane and Sarah is approachable, professional and very helpful.
All aspects of the sale from assessment of our requirements, to finding us suitable properties to view and arrangement for viewings were done quickly and efficiently.

Sarah and Jane helped us with all aspects of the house purchase including advice about how to make an offer, advice about negotiating the purchase of contents and following this they helped us step by step through the process of buying the property with the Notaire. They even attended the contract signing with us.

We highly recommend the Leggett Immobiliser team of Sarah and Jane if you are looking for a property in the Gers area of France.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

As sellers

As sellers, we are offering three properties in France and are collaborating with Simone Gudgion from Touzac. One property was sold in no time at all, and we had several viewings for the other two. Simone works very professionally, has great ideas, and is always available to us, responding quickly and satisfactorily to all our questions. We are absolutely certain that we have chosen the right agent in her, and we would engage her services again without hesitation.

August 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Simone Gudjion Estate Agent par excellence

To whom it may concern,

Testimonial for Simone Gudjion

Simone was a pivotal person in me getting my house in France. Not only did she show me the house which I eventually bought, but also was there when the sale was going through, taking on board a lot of the burden in navigating through the bureaucratic process……which can be formidable if you are not familiar with it.

She has a very good appreciation of the local property market and is very able to negotiate on your behalf.

She is highly professional and very caring towards her clients, ensuring that the move goes as smoothly as possible.

I cannot recommend Simone highly enough as someone who takes a real interest in your journey and does her level best to ensure everything goes to plan.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great personal and attentive service

Our agent, Alison Tait, in the Gironde department of France exceeded our expectations on so many levels. As buyers, she was always on hand and prompt to answer any queries we had along the way, even including weekends and evenings. She was instrumental in helping us find and secure our dream home in France and we can safely say that had it not been for her, we doubt we would have secured the purchase as timing was everything and we’re sure the house would’ve been snapped up by another family had we not been informed of its availability very early on in the process!

Leggett were professional from start to finish and their agents are there to assist you and help navigate you through the complex journey that purchasing a home in France can be. In fact, the journey for us — which can seem daunting at first — was pretty seamless and uncomplicated.

We’ve remained in very good terms with our agent, and even sent queries post-purchase, all of which were handled and responded quickly —a testament to their personalised after-sale service. Such a personal and attentive service that we’ve even invited our agent to come and see us for aperitifs at our new home in France over the summer!

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Very professional and helpful

Natasja Kovacs was extremely helpful and friendly in what was a difficult situation, she always responded quickly to emails and I had every confidence in her professionalism. I would recommend her to anyone buying or selling in France.

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

Use another agent if possible

My local Leggett agent is about as useful as a chocolate teapot... he's managed to generate the grand total of 1 viewing since we put the house on the market in December and it turns out that the couple aren't even in a position to proceed until September so clearly they weren't properly qualified in the first place. My agent seldom replies to emails or whatsapp messages either - it usually takes 3 or 4 messages or emails to generate a reply which is pretty unprofessional in my opinion and extremely annoying. I just visited Leggett's website to give their head office a call and the 0870 number that they claim to be a local rate number is in fact a premium rate number! All in all, I feel that Leggett is a pretty useless agency and I would recommend using another agent or website where possible.

July 17, 2024
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Hello,

We are sorry to hear about your dissatisfaction with our service. We would like to inform you that our local agent has unfortunately encountered health issues recently, which have affected his availability. We sincerely apologise for any inconvenience this may have caused.

Regarding the phone number mentioned, thank you for bringing this to our attention. This number was created in another century, in 1999 at a time when it was considered a local rate number. We understand that this is problematic today and are currently in the process of changing it to better meet our customers' expectations.

We hope these clarifications will lead you to reconsider your particularly harsh rating. We remain at your disposal for any further questions.

Kind regards,
NS

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Rated 5 out of 5 stars

Adriana was absolutely superb

Adriana was absolutely superb. She helped in every way she could with making sure the sale was as easy process. Any complications were handled fast and effectively and she was always cheery and thoughtful.
I highly recommend her as she is a true professional.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

We were very fortunate to have Gillian…

We were very fortunate to have Gillian as our agent. Gillian kept us fully informed and offered advice when necessary. We had 3 agencies advertising our house and Gillian was by far the most diligent. Its thanks to Leggat and Gillian in particular, that we have now sold our house.

July 2, 2024
Unprompted review

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