FreshLearn Reviews 465

The call was beneficial, the representative cleared all my doubts and noted a few requests from my side hopefully they will be fulfilled soon.

Very efficient and experienced support, thank you

FreshLearn Support is very hands on and always get the issues resolved right away. They are always more than willing to help and want to make sure you have a great experience with their product. I am overall very happy with them and their services.

Amazing customer help support, they are always there and always solves any issue I might have! A+++

Very helpful, but would be nice to see the person.

Teja was very helpful on my Support Call and got me started on my new website. Highly recommended!!

Raghu provided quick solutions to my question and additional information was gained to help me further develop and market my product. The platform is extremely intuitive and well supported. I look forward to continuing to learn how to best use the FreshLearn platform.

The technical support team at FreshLearn is very good. They always answer my questions and take the time to make sure I understand.

The initial onboarding was prompt and service calls are available in a timely manner. However, the service on the service calls is often provides incomplete information and work in-between calls takes a long time and often requires follow up calls. The "experts" often fail to fully inform me on what is required or all the implications of their actions which has led to many frustrations in delaying projects or error that are costly. I regret my decision to use their services.

Teja was a fantastic support and help! Excellent work done - helping me set up my domains and email domains. She works hard to ensure we are taken care of, as the customer!

Thanks! Always nice to work with You.

Customer service has been great. I have had several calls with the salesperson and tech and they are all happy to help. However I did not realize how complicated it was to set up this platform. There are glitches when saving content, videos and settings that default to the original settings making things triple the work. It would be nice that each purchase comes with a specific person that will help on board the client and create the pages and settings for easier transition. Compared to other platforms this is hard to use without direct assistance, in my case anyway. However the price and the customer service is great so hoping they can upgrade the ease of the platform and the glitches for a smoother experience. Thank you to those that continue to help me on each call, otherwise I would have cancelled and gone elsewhere. Their support makes a huge difference

Excellent support, although the UI is not intuitive and in many cases not working as simple as it should be when compared to Teachable, Thinkific, or similar course platforms.

Very helpful. Answered all my questions!

I love the platforms but I REALLY love the support apparatus. Amazing people building ana amazing product for sure.

Quick answer and great collaboration to get the right solution.

Teja is hands down the best service person I have ever had with any company or product. She resolves every issue and concern I have with such efficiency and professionalism. I wish I had her on my team 24/7

I hate technology and do not find it easy. The folks at Freshlearn have been very accessible - I can speak to people - and they talk me through what I need to know. Not everything has gone right first time but I am very happy with everything now. I would recommend them.